Hyatt Zilara Rose Hall

Montego Bay, Jamaica Hyatt Zilara Rose Hall Rating 8224 Reviews

price from $ 0 /night

About Hyatt Zilara Rose Hall

Sophisticated and stylish, Hyatt Zilara Rose Hall is an indulgent escape for adults seeking refuge from the rigors of the outside world. Here, within the resorts sprawling grounds, couples, friends and individuals are welcome to partake in whatever their hearts desire. Attentive service at every turn assures each guest of a harmonious, hassle-free vacation filled with gourmet cuisine, expertly poured cocktails and enough memories to last several lifetimes.  

The resort boasts its own reception and lobby lounge. Featuring 344 spacious accommodations including 36 Zilara swim up suites. The swim up suites connect to the main central infinity edge pool, which over looks the active lower pool with swim up bar and 2 Jacuzzi's and beach. Enjoy the private adults only beach and three adult-only restaurants within the Zilara. Guests also enjoy access to six additional world class restaurants and a variety of bars in the resort village. Enjoy a full service spa, a variety of water sports, recreational activities. 

All Inclusive
?
Dec 7, 2025 - Dec 10, 2025 3 nights
  • King

    Luxurious king size bed, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub, Designer toiletries, bathrobes and slippers. Luxurious 480 square-foot suites with fully furnished terraces and magnificent views of pool areas or gardens and partial views of the Caribbean Sea.

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    No rates available for room.
  • Double

    Luxurious two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Luxurious 480 square-foot suites with fully furnished terraces and magnificent views of pool areas or gardens and partial views of the Caribbean Sea.

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  • Resort View Double

    Bedding: King or Doubles Magnificent ocean views from the private balcony are a highlight of these elegant 493 sq ft accommodations.

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  • Resort View King

    Bedding: King or Doubles Magnificent ocean views from the private balcony are a highlight of these elegant 493 sq ft accommodations.

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    No rates available for room.
  • Oceanview King

    Luxurious king size bed, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Luxurious 480 square-foot suites with fully furnished terraces and incredible views of the Caribbean Sea.

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    No rates available for room.
  • Oceanview Double

    Luxurious two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Luxurious 480 square-foot suites with fully furnished terraces and magnificent views of pool areas or gardens and partial views of the Caribbean Sea.

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    No rates available for room.
  • Ocean Front Double

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    No rates available for room.
  • Swim Up King

    Luxurious two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Luxurious 480 square-foot suites with fully furnished terraces and magnificent views of pool areas or gardens and partial views of the Caribbean Sea.

    Unavailable
    No rates available for room.
  • Swim Up Double

    Luxurious two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Luxurious 480 square-foot suites with fully furnished terraces and magnificent views of pool areas or gardens and partial views of the Caribbean Sea.

    Unavailable
    No rates available for room.
  • Ocean View Junior Suite King

    Luxurious king size bed, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub, Designer toiletries, bathrobes and slippers, Includes Standard and Premium Amenities.

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    No rates available for room.
  • Junior Suite King

    Luxuriate in a relaxed modern design in your spacious 673-square-foot suite with breathtaking views of the Caribbean Sea. Stylish, contemporary accents drawing from the soothing seascapes featured outside the fully-furnished terrace adorn this all inclusive suite.

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    No rates available for room.
  • Junior Suite Double

    Luxuriate in a relaxed modern design in your spacious 673-square-foot suite with breathtaking views of the Caribbean Sea. Stylish, contemporary accents drawing from the soothing seascapes featured outside the fully-furnished terrace adorn this all inclusive suite.

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    No rates available for room.
  • Oceanfront Junior Suite Double

    Luxurious Two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub, Designer toiletries, bathrobes and slippers, 2-line, direct-dial cordless telephones and extension, Iron and ironing board, Hair dryer,Coffeemaker, Individually controlled air conditioning and ceiling fan with bedside controls, Furnished terraces, Refreshment center stocked daily with water, beer and soft drinks, LCD satellite TV, Alarm clock with MP3 player dock, DVD / CD player, Electronic, laptop-size safety deposit box, His & hers plush bathrobes & slippers,Fully stocked bar, Work desk with desktop lamp, Internet and 110 v electric power, Luxurious 480 square-foot suites with fully furnished terraces and incredible views of the Caribbean Sea.

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    No rates available for room.
  • One Bedroom Ocean Front Butler Suite

    Luxurious king size or two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Spacious 1,000 square-foot suites with breathtaking views of the Caribbean Sea. Includes Standard and Premium Amenities with personalized Butler service.

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    No rates available for room.
  • Ocean Front Junior Suite King

    Luxurious king size bed, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub, Designer toiletries, bathrobes and slippers, Includes Standard and Premium Amenities.

    Unavailable
    No rates available for room.
  • Swim Up Junior Suite King

    Luxurious king size bed, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub, Designer toiletries, bathrobes and slippers, Includes Standard and Premium Amenities.

    Unavailable
    No rates available for room.
  • Swim Up Junior Suite Double

    Luxuriate in a relaxed modern design in your spacious 673-square-foot suite with breathtaking views of the Caribbean Sea. Stylish, contemporary accents drawing from the soothing seascapes featured outside the fully-furnished terrace adorn this all inclusive suite.

    Unavailable
    No rates available for room.
  • One Bedroom Ocean View Suite

    Luxurious king size or two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Spacious 1,000 square-foot suites with breathtaking views of the Caribbean Sea. Includes Standard and Premium Amenities

    Unavailable
    No rates available for room.
  • Ocean View Swim Up Suite King

    Luxurious king size bed, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Luxurious 480 square-foot swim-up suites with direct access to the pool and splendid views of the garden. Includes Standard and Premium Amenities.

    Unavailable
    No rates available for room.
  • One Bedroom Swim Up Butler Suite

    With a separate living room, bedroom, king bed, and sofa bed, these 1,012 sq ft suites offer ample space, gorgeous ocean views, a private balcony, and attentive Butler service.

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    No rates available for room.
  • Grand Butler Suite

    Take it easy in this swim-up suite with 1,201 square feet of space and personalized butler service. This suite boasts one king bed, 24-hour in-suite dining, a minibar with liquor, floor-to-ceiling windows, and a private balcony.

    Unavailable
    No rates available for room.
  • Ocean Front Grand Butler Suite

    Luxurious king size bed or two double beds, Handcrafted furniture, Modern bathrooms with double sinks, rain shower heads, spray fixtures and double whirlpool tub. Spacious 1,200 square-foot suites with breathtaking ocean front views of the Caribbean Sea. Includes Standard and Premium Amenities with personalized Butler service.

    Unavailable
    No rates available for room.

Hyatt Zilara Rose Hall Amenities

  • Volleyball
  • Tennis
  • Basketball
  • Swimming pool(s)
  • Beach
  • Spa
  • Fitness Classes
  • Non-motorized water sports
  • Fitness Center

Weddings At Hyatt Zilara Rose Hall

     Playa Resorts are perfect for live's most special moments. These Resorts feature the world’s most celebrated beaches, the breathtaking destinations of Playa Hotels & Resorts are the perfect setting for the wedding of your dreams, as well as honeymoons, anniversaries and other special occasions. Enjoy all-inclusive luxury as you declare your love in a romantic oceanfront gazebo, on a pristine beach or at a rooftop terrace overlooking the sea. We offer a variety of free celebration packages and the option to customize every detail of your event.


Restaurants

Horizonz Open-Air Dining

  • A la Carte

HoriZonZ is an open-air restaurant on the beachfront at Hyatt Zilara Rose Hall. The skilled chefs prepare a variety of options for breakfast, lunch, and dinner. Choose from a variety of burgers and sandwiches, or select a steak and fresh seafood. The waterfront setting and soothing Caribbean breezes create an effortlessly romantic ambiance. Hours - Breakfast: 7 a.m. to 11 a.m. Lunch: 12 p.m. to 5 p.m. Dinner: 6:30 p.m. to 10 p.m. Dress Code - Casual elegan

GrindZ Coffee Bar

  • Coffee Shop

GrindZ serves fresh brewed Jamaican coffee 24 hours a day in a cozy coffeehouse near the lobby at Hyatt Ziva Rose Hall. The coffee bar also serves delicious pastries and snacks, including sandwiches, salads, fruit, cookies, and a selection of homemade desserts. Open 24 hours

BiteZ Deli & Cafe Shop

  • Coffee Shop

BiteZ is a casual deli counter and café serving sandwiches, salads, and Jamaican coffee located in the Hyatt Ziva Rose Hall Village. Deli sandwiches are made with freshly baked breads, crisp veggies, and gourmet meats and cheeses, and the deli also offers fruits, pastries, ice creams, freshly baked cookies, and homemade desserts from the grab-and-go counter. BiteZ also serves Jamaican coffee, tea, freshly squeezed juices, soft drinks, and non-alcoholic beverages. Going on a family picnic or daytrip? Pick up healthy food to go and head out on your adventure Daily, 10 a.m. to 10 p.m.

Union Jack'Z Pub

  • A la Carte

Union Jack’Z serves tavern food and a variety of international beers and global spirits in a fun sports pub environment. Watch the game on one of the big-screen TVs while you dig into a basket of chicken wings available in six unique flavors, or order a prime beef burger. Enjoy English pub specialties like fish and chips, bangers and mash, and meat pies while you sip a pint. After hours, Union Jack’Z is your entertainment hotspot with live DJs spinning a dance party until 2 a.m. at Hyatt Ziva Rose Hall. Dinner: Daily, 6 p.m. to 11 p.m. Dance: Daily, 11 p.m. to 2 a.m.

Barefoot JerkZ

  • Snack Bar

Located on the Hyatt Ziva Rose Hall beach shore, Barefoot JerkZ is a traditional shack eatery serving some of the best jerk chicken in Jamaica. Hungry beachgoers can grab a plate of Jerk Chicken Wings with rice and peas and enjoy a picnic, or enjoy the restaurant’s swinging chairs and grass cabanas. Barefoot JerkZ also offers ice bucket beverage service. 11 a.m. to 6 p.m.

CalypZo Restaurant

  • A la Carte

CalypZo is a beachfront Caribbean grill house serving up fresh seafood at Hyatt Ziva Rose Hall. During the day, the Blue Grill at CalypZo offers à la carte breakfast items and light lunch fare, including salads, flatbreads, hot dogs, and sausages. In the evening, dinner includes local specialties such as curry seafood, marinated shrimp salad, and coffee-marinated steak, while the Blue Ice Bar serves sparkling wine and premium vodka cocktails around an azure ice carving. Breakfast: 7 a.m. to 11 a.m. Lunch: 12 p.m. to 5 p.m. Dinner: 6:30 p.m. to 10 p.m.

BraZil Steakhouse

  • A la Carte

At BraZil, sizzling skewers of grilled meats are carved tableside from “spetto corrido” swords by gauchos in the Brazilian tradition. Meats include linguiza sausages, picaña beef, and local meat and seafood selections. A buffet of bread, salad, cheese, and cold cuts accompanies your meal, and a variety of traditional Brazilian desserts—including ambrosia, quindim, and baba de moça—is available to order at this spirited Hyatt Ziva Rose Hall restaurant. Dinner: 6 p.m. to 10 p.m.

Choicez Buffet Restaurant

  • Buffet

ChoiceZ at Hyatt Ziva Rose Hall offers a smorgasbord of international flavors in hot and cold buffets with live cooking stations and themed buffet dinners changing nightly. For breakfast, stop by the juice bar or order up a custom omelet at the egg station. At lunch, assemble a salad from the extensive salad bar, then help yourself to fresh breads and pastries. For dinner, enjoy themed dining presentations ranging from Southwest BBQ and Bollywood to Jamaican Jamboree and Venetian Carnival. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner: 6 p.m. to 10 p.m

Petit Pariz Restaurant

  • French
  • A la Carte

Bringing Parisian flair to the shores of Jamaica, Petit PariZ is an upscale restaurant exclusive to guests of Hyatt Zilara Rose Hall. Enjoy favorites like Bouillabaisse and Steak Frites, and don’t miss our martini trolley serving original cocktails throughout the night. You’ll want to save room for our delectable desserts, including Coconut Crème Brûlée, a Caribbean spin on a French favorite. Dinner: 6 p.m. to 10 p.m. Dress Code Formal attire

Flavorz Buffet

  • A la Carte
  • Buffet

FlavorZ at Hyatt Zilara Rose Hall offers a variety of gourmet dining experiences, with a unique menu inspired international flavors. This casual-meets-elegant dining spot serves à la carte, full-service breakfast and a Mediterranean-style lunch buffet. For dinner, the international menu is constantly changing, offering trendy fare from New York, London, Shanghai, and Delhi. FlavorZ serves premium coffee and tea, freshly squeezed fruit and vegetable juices, and a selection of international beers, wines, and spirits. Breakfast: 7 a.m. to 11 a.m. Lunch: 12 p.m. to 3 p.m. Dinner: 6 p.m. to 10 p.m.

Fuzion Asian Grill

  • Asian

At FuZion, talented chefs prepare modern Asian cuisine Yakitori-style before your eyes, using woks over a charcoal grill at Hyatt Ziva Rose Hall. Specialties include Vietnamese summer rolls, beef pad Thai, and sweet and sour duck. Choose from a variety of Asian beers, Sake wines, and Sake-based cocktails to complement your meal.

Diroza Italian Restaurant

  • Italian

DiRoZa serves traditional Italian cuisine, including homemade pasta and authentic wood-fired pizza, made from the finest and freshest ingredients. Start with a selection of antipasti, cheeses, and cured meats while you peruse the extensive wine list at this Hyatt Ziva Rose Hall gem. Dinner: 6 p.m. to 10 p.m. Dress Code Casual elegant attire is requested

Bars

LagoonZ Swim-Up Bar

  • Swim-up pool bar

Grab a cold beer or a refreshing drink without leaving the water at LagoonZ Swim-Up Bar at the main pool at Hyatt Ziva Rose Hall. The talented bartenders mix up creative tropical cocktails made with fresh squeezed juices, served over ice or frozen. Choose from a variety of alcoholic and non-alcoholic beverages, including draft beer, wine, soda, and bottled water. Daily, 10 a.m. to 6 p.m.

ShakerZ Outdoor Bar

  • Bar

The circular bar at ShakerZ, located at Hyatt Ziva Rose Hall, offers a casual outdoor ambiance with comfortable lounge sofas, fire pits, and views of the beach and ocean. Mixologists craft signature cocktails with fresh island juices and Jamaican rum, and the menu features refreshing cold beer, wine, and sangria. Daily, 6 p.m. to 12 a.m.

Fez Rooftop Bar

  • Bar

Take in spectacular views of Montego Bay while relaxing fireside at FeZ, an elegant Moroccan-themed cocktail bar on the landscaped roof terrace of Hyatt Ziva Rose Hall. Soak up the sunset while you savor hand-crafted libations, tropical cocktails, beers, sangria, and wines by the glass in the vibrant atmosphere overlooking the beach. Daily, 6 p.m. to 11 p.m. Dress Code Casual elegant attire requested

IslandZ Swim-Up Bar

  • Swim-up pool bar

Enjoy a cold beer or a refreshing cocktail without leaving the water at IslandZ Swim-Up Bar at the Hyatt Zilara Rose Hall adults-only pool. Our talented bartenders mix up creative tropical cocktails made with fresh-squeezed juices, served over ice or frozen. Choose from a variety of alcoholic and non-alcoholic beverages, including draft beer, wine, soda, and bottled water. Open Daily, 10 a.m. to 5 p.m.

PotionZ Bar & Lounge Lobby Bar

  • Bar

PotionZ offers a relaxing ambiance in the Hyatt Zilara Rose Hall lobby. From 10:00 a.m. to 3:00 p.m., PotionZ serves healthy snacks such as wraps and smoothies. Stop by for afternoon tea and champagne from 3:00 p.m. to 6:00 p.m. The dance party starts after 6:00 p.m. with DJ music and a wide variety of rums and wines poured all night long. Open Daily, 10 a.m. to 1 a.m.

Sports Bar

  • Sports Bar

Enjoy a drink and watch the game in the atmosphere of an English gentleman’s club.

ResortType

Adults Only

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Hotel Reviews

4.4
Hyatt Zilara Rose Hall Trip Advisor Rating
(8224 Reviews)
Excellent - 5,586
Hyatt Zilara Rose Hall Excellent Reviews
Good - 1,435
Hyatt Zilara Rose Hall Good Reviews
Average - 634
Hyatt Zilara Rose Hall Average Reviews
Poor - 295
Hyatt Zilara Rose Hall Poor Reviews
Terrible - 274
Hyatt Zilara Rose Hall Terrible Reviews
Location - 4.0
Hyatt Zilara Rose Hall Location Rating
Rooms - 4.0
Hyatt Zilara Rose Hall Room Rating
Value - 4.0
Hyatt Zilara Rose Hall Value Rating
Cleanliness - 4.0
Hyatt Zilara Rose Hall Cleanliness Rating
Service - 4.0
Hyatt Zilara Rose Hall Service Rating
Sleep Quality - 4.0
Hyatt Zilara Rose Hall Sleep Quality Rating

Recent Reviews

Navigate734441 wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Very Relaxing!

I was nervous about this trip after reading some negative reviews, but I’m so glad we went! The property is beautiful and they are constantly working to maintain/improve everything. Our favorite meals were at Di Roza and Fuzion, but the buffet was great for breakfast every morning. I could see how someone would find the Zilara pool too loud/busy by the bar, but the top half of the infinity pool was always peaceful for us.
Date of Stay: October 2025

Camper44879615432 wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Great stay!

First time in Jamaica and this resort was everything. From the friendly staff to the food and entertainment everything was a 10/10. I read some reviews that this was a “boring” hotel however that was not our experience at all!!
Value - 5
Hyatt Zilara Rose Hall Review Value Rating
Rooms - 5
Hyatt Zilara Rose Hall Review Room Rating
Location - 5
Hyatt Zilara Rose Hall Review Location Rating
Cleanliness - 5
Hyatt Zilara Rose Hall Review Cleanliness Rating
Service - 5
Hyatt Zilara Rose Hall Review Service Rating
Sleep Quality - 5
Hyatt Zilara Rose Hall Review Sleep Quality Rating
Date of Stay: October 2025

chandrashakarg wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Wonderful and pleasurable.

Generally a good experience. Despite our concerns as already noted we enjoyed our vacation. The chefs especially catered to our food requirements. Of note was Israel and Latif at the buffet, Anthony at the International, O'Neil at the Calipzo, and all the other chefs.
Date of Stay: October 2025

taylorwD1085GB wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Awesome Honeymoon

We had a great experience for our honeymoon. Courtney and Davia at Choicez were fantastic and treated us like VIP almost every morning for breakfast! Kadia and the ladies at the spa were awesome! And the folks at islandz swim up bar were so fun! And yes, the jerk hut was a staple- we’ll be chasing that flavor until we can return.
Value - 5
Hyatt Zilara Rose Hall Review Value Rating
Rooms - 5
Hyatt Zilara Rose Hall Review Room Rating
Location - 5
Hyatt Zilara Rose Hall Review Location Rating
Cleanliness - 5
Hyatt Zilara Rose Hall Review Cleanliness Rating
Service - 5
Hyatt Zilara Rose Hall Review Service Rating
Sleep Quality - 5
Hyatt Zilara Rose Hall Review Sleep Quality Rating
Date of Stay: September 2025

rikatd wrote a review October 2025
Charlotte, North Carolina
Hyatt Zilara Rose Hall Review Rating

relax and reset

I enjoyed my stay here! 4 star because the room seemed a little outdated. This resort has absolutely everything needed. We rented a cabana on the adult side. Day one we had Nadine and Day two we had Angeleta! Those ladies were fantastic in serving us. We really got to relax! The cabana came with a cooler and the music at the pool was always fun! Drinks were good! Food was good. We only ate breakfast at the buffet and dinner at Calypso and the asian restaurant. The juice at the coffee shop was a hit! My husband loved the gym which was huge! The jerk hut was delicious. again everything was great except the room was a little older.
Date of Stay: October 2025

cptsgb wrote a review October 2025
Fresno, California
Hyatt Zilara Rose Hall Review Rating

Not what it used to be

Been coming here for years. The hotel seemed overused and dirty in some common areas. I am looking for a new favorite spot now.
Date of Stay: October 2025

musicgirl7696 wrote a review October 2025
Long Island, New York
Hyatt Zilara Rose Hall Review Rating

Hyatt Zilara reaches and hits the heights

The Hyatt Zilara sprawls across gorgeous grounds and beautiful stone and tile work. Our spacious, oceanfront suite with butler service (and 2 bathrooms), bumped up the level of our stay several notches! Definitely worth it! Everywhere is clean and well-taken care of. Sufficient food and bar choices available day and night, and the staff is well-informed and well-trained in providing stellar service at every level.
The only drawback was the behavior of many of the 30-somethings who descended on the hotel as the weekend drew near. From playing their own music at a level that disturbed their beach or room neighbors (while the compound's music is already playing), to the disregard for the young children in their use of offensive language or music, some of us slightly older guests felt that our experience was being impinged upon.
Date of Stay: October 2025

Getaway04426956523 wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Will definitely return!!!

Wide selection of food, ALL personnel greeted us with a smile and were always helpful! And met so many new people. Overall, the resort exceeded my expectations!
Date of Stay: October 2025

aginahj2020 wrote a review October 2025
Dacula, Georgia
Hyatt Zilara Rose Hall Review Rating

Girls Trip!

Great experience, far exceeded my expectations! They upgraded us to an ocean view suite with three butlers! After this experience I never want to travel without butlers service again!! lol
Date of Stay: October 2025

justinwX6955LV wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Not worth your time or money

This place is not worth the money. The food is terrible, the staff is not hospitable, and the entertainment is severely lacking.

The beach and pools are nice but there is only 1 swim up bar for both sides of the resort.

Id say if youre looking for an all inclusive, check out any of the places in Mexico. They are not only less expensive, but also significantly more enjoyable.

Also BEWARE: if you book airport pickup through the front desk, make sure its through the company on-site. The employee sent us one of their friends instead and it was very sketchy.
Date of Stay: October 2025

paulcI8579GO wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Yaaaaa mannnnn

Location of resort is 20 minutes from airport and close enough to main street and harbor street to venture down to. Atmosphere is great, the resort really focuses on presentation, cleanliness, and customer service and it is noticeable. The ocean area is by far my favorite part about the resort. The water is shallow and has rocks to break any waves coming in but waters are really really calm for most part. The one thing I will remember most about our trip was the Jamaican people and workers at resort. My wife and I have traveled all over the carribean and the Jamaican vibe and commitment to making you feel welcomed and their love is unmatched. They are genuinely generous and humble people. We will Def be back.
Date of Stay: October 2025

tinabO6673VN wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Great Experience will Return

The service, entertainment and facilities were all above and beyond. And LGBT friendly. We will definetely return to this location.
Date of Stay: October 2025

kimpU9455NQ wrote a review October 2025
Brooklyn, New York
Hyatt Zilara Rose Hall Review Rating

Great Experience

Great experience from arrival to departure. The Butler Suite is incredible, food was good and there was a great mix of entertainment options as well as quite spaces if you wanted to simply relax and unwind.
Date of Stay: October 2025

triciasJ5505JZ wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

A wonderful place to be

The stay at Hyatt Zilara was a wonderful experience. Beautiful atmosphere and ambiance. Looking forward to my next trip
Date of Stay: October 2025

US5UYS wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Beautiful resort, perfect vibe for relaxation!

Hyatt Zilara is a beautiful resort, and having access to Hyatt Ziva is an added bonus! I made dinner reservations with the concierge desk right after checking in. Jerk Hut was my favorite dining spot! The pools and beach were both fantastic. The atmosphere was perfect for us. I already miss it!
Date of Stay: October 2025

erinmG5568XH wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

October 2025 vacation

The food was amazing, the ocean view, the beach and being in Jamaica was amazing. Unfortunately, the resort was outdated. The room was not the cleanest, the floors appeared dirty, and the bed was not very comfortable. Seems like an average resort to my husband and I.
Date of Stay: October 2025

Willwork4tastebuds wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Inclement weather and no support

Tropical Storm Melissa coming and because I went to hotel website and booked directly then Hyatt cannot help me with my reservations, I have to hold to talk to the reservations desk directly at the hotel so I do not recommend booking with the hotel because of this even if they say that’s what you should do to get better rates. You can only get a full refund on your reservation if the airport MBJ closes (which they have 24hrs to do so within a hurricane)or if the flight is cancelled. Today is Friday 24 I’ve been emailing the concierge all week about cancellation and now rescheduling so I don’t just lose my money however they have added reservations to the email and I still not have heard from them. I do not want to go for 5days of rain and be worried about a hurricane coming. You would think for the safety of the employees and guests that Hyatt would make this easier. I’m still on hold and will be posting how long I’ve been on hold but they close at 5pm today. I’m also worried if we did go here Sunday that the airport or Delta would not be able to get us out of there on Friday am. I don’t like putting my safety in other peoples hands. Everyone I talk to keeps saying that they can’t predict the weather and yes I know that but no one can predict my safety either with a hurricane on the way. I was on hold for 30mins waiting for the Zilara reservation desk and I just got hung up on!!!!
Date of Stay: October 2025

j9marlow wrote a review October 2025
Anderson, South Carolina
Hyatt Zilara Rose Hall Review Rating

Not a great experience

Don't waste your money--there are better places to go. Not much beach. The pool is loud. The food and drink are subpar. I would recommend going somewhere else.
Date of Stay: October 2025

245summert wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

don’t recommend

definitely don’t think it will be somewhere we will come back. I feel like we have had to pay for a lot like room service, certain things off the menu, and the cabanas and spa on top of requiring a $300 deposit as soon as you check in. and at the beach they don’t have people taking care of the things you need and were kinda rude about things and we didn’t really know where anything was and half the restaurants have been closed idk for it to be labeled “all inclusive” it’s not all inclusive.
Date of Stay: October 2025

800adrianei wrote a review October 2025
Hyatt Zilara Rose Hall Review Rating

Beautiful Resort

Resort was beautiful customer service with extraordinary idea have a butler cow and prince they were great young helpful with restaurant recommendations anything that was needed I feel loose so the resort needs to come up with the other activities for the adult part of the resort because there was nothing really to do after dinner on Adult side.
Date of Stay: October 2025