AllInclusiveResorts.com Terms and Conditions

Agreement

These AllInclusiveResorts.com Terms and Conditions are a legal agreement between you and AllInclusiveResorts.com, referred to as “we,” “us” or “our,” governing purchases of products and services made available through this website.

By using this website, you confirm that you have read, understood and agreed to the terms outlined below. We reserve the right to change these Terms and Conditions at any time without notice. Changes become effective immediately when posted to this website. Your continued use of the website constitutes acceptance of the revised Terms and Conditions.

AllInclusiveResorts.com

AllInclusiveResorts.com and STSVacations, as tour operator, and their employees and agents act solely as agents in arranging transportation, accommodations and other services offered on our website. In consideration for the promises contained in this agreement, I agree to indemnify and hold AllInclusiveResorts.com, its successors and assigns, harmless from and against any and all claims, demands, causes of action, damages, costs, liabilities, fees, penalties and expenses, including attorneys’ fees and costs, arising out of or resulting from my actions, including any misfeasance, negligence, intentional act or omission with respect to the trip described in this agreement. AllInclusiveResorts.com, its successors, assigns, officers, directors and agents shall not be liable for any act, omission, personal injury, property loss, inconvenience, accident, delay, irregularity, negligence or default of any company, hotel, carrier, or their employees, servants or subcontractors providing services, accommodations or facilities in connection with this agreement, except for AllInclusiveResorts.com’s own gross negligence, willful misconduct or bad faith.

Pricing

Rates displayed on this website reflect pre-negotiated rates with travel suppliers and include our service fees. We do not guarantee that we offer the lowest available rates for products and services shown on the website. Although we make reasonable efforts to provide accurate pricing, we cannot guarantee against pricing errors or supplier changes. We therefore reserve the right, in our sole discretion, to cancel or decline to process a booking if a price was provided incorrectly due to an error, supplier modification or other reason. In such cases, we will notify you by email and correct the price. You may accept the corrected price or receive a full refund. If your credit card has already been charged and the reservation is canceled for these reasons, a credit will be issued to the card for the amount charged. AllInclusiveResorts.com will have no further obligation regarding that booking.

Availability

All reservations are subject to confirmation by the hotel, resort, airline or other applicable travel supplier. If the requested resort, room type or service is unavailable, you will be contacted after AllInclusiveResorts.com receives notice from the supplier.

Reservations and Payments

Payment and agreement to these Terms and Conditions are due at the time of booking by major credit card, including Mastercard, Visa, Discover or American Express. AllInclusiveResorts.com may also accept certified checks or money orders. A reservation will not be considered confirmed until payment in full has been received and all components of the purchased package have been individually confirmed.

Communication

By agreeing to use our services, you also agree to receive telephone calls, text messages and emails regarding your inquiry, reservation, travel updates and related services from AllInclusiveResorts.com.

We use your information to respond regarding the reason you contacted us. We will not share your information with third parties outside our organization except when necessary to fulfill your request, such as booking components of your vacation package.

Unless you ask us not to, we may contact you by email about special offers, new products, services or changes to our policies.

Travel Documents

After final payment and trip confirmation, travel documents will be emailed to the primary reservation contact.

Electronic tickets will be provided for airline tickets when applicable. Infants may be issued paper tickets. All passengers must be properly ticketed for international departures.

Cancellations and Refunds

The right to a refund when canceling a reservation is limited. A cancellation fee of $100 per person, plus any applicable hotel or airline charges, will be assessed when a reservation is canceled in writing 60 days or more before departure.

Cancellations within 60 days of departure and no-shows will result in no refund. Refunds will not be issued for unused portions of an event or travel package.

We reserve the right to cancel a booking at any time due to suspected fraudulent activity or other valid reasons.

Changes

A $50 per-person change fee, plus any applicable hotel, airline or supplier fees and price increases, applies when a reservation is changed after payment has been received. Adding passengers to an existing reservation will not be considered a change for purposes of this paragraph. Most airlines do not permit name changes. A replacement passenger may be required to purchase a new airline ticket at the prevailing fare.

Luggage Fees

Many airlines charge fees for checked luggage. These fees are paid directly to the carrier at check-in and are not included in the package price. Standard baggage limits are commonly up to 50 pounds and 62 total linear inches, calculated as length plus width plus height, but rules vary by carrier. Oversized or overweight baggage may incur additional charges. Sporting equipment, including skis or golf clubs, may be treated as checked baggage and may be subject to additional fees. Review the specific carrier’s current baggage rules before travel.

Entry Requirements

United States citizens are generally required to present a valid passport at check-in for international travel. Foreign nationals should consult the appropriate embassy or consulate regarding entry requirements.

Entry requirements vary by destination. Each passenger is responsible for obtaining the correct documentation. No refund will be issued when a passenger is denied boarding or entry because required documentation was not obtained.

Review destination entry requirements through the United States Department of State .

Customer Service

If you require assistance while traveling, you must contact our on-location representative, who will make reasonable efforts to assist you. AllInclusiveResorts.com will not reimburse long-distance telephone charges or other out-of-pocket expenses. If a matter cannot be resolved during travel, write to our Customer Service Department within 60 days after completion of the tour. Failure to submit written notice within this period will release AllInclusiveResorts.com from related claims and liability.

Disputes

Any controversy or claim arising out of or relating to this agreement, or any alleged breach of it, shall be resolved by binding arbitration before a single arbitrator in accordance with the rules of the American Arbitration Association. The arbitration shall take place at the principal office of AllInclusiveResorts.com in the State of Maryland. The arbitrator’s decision shall be final, and judgment upon any award may be entered in any court having jurisdiction.

Miscellaneous

All notices, offers, acceptances, requests and other communications under this agreement shall be in writing. Electronic communications shall be considered writings for purposes of applicable law.

When notice is not sent electronically, it shall be considered properly given when sent by certified or registered mail, postage prepaid, to AllInclusiveResorts.com and the tour participant at the addresses stated in this agreement. Notice shall be considered received when delivered or within three business days after mailing.

The validity and construction of this agreement shall be governed by the laws of the State of Maryland. If any provision is determined to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

This agreement contains the entire understanding between the parties and supersedes prior oral and written agreements. Except as otherwise provided, any modification, addition, waiver or cancellation must be in writing and signed by the parties. This agreement binds and benefits the parties and their respective successors, assigns and personal representatives. AllInclusiveResorts.com may assign this agreement without the tour participant’s permission. The tour participant may not assign any benefit under this agreement without AllInclusiveResorts.com’s express written permission.