Grand Palladium Bavaro Suites
Punta Cana,
Dominican Republic 
20177 Reviews
price from $ /night
About Grand Palladium Bavaro Suites
Located in our Punta Cana Resorts complex, you’ll find the Grand Palladium Bávaro Suites Resort & Spa, named after one of the most famous beaches on the east coast of Quisqueya. The island’s beautiful tropical landscape provides the perfect harmony for the soundtrack of this paradisiacal haven: the murmur of waves crashing on fine white sands that cover a stunning 1 km long beach. Surrounded by some impressive palm trees and sumptuous vegetation, this Resort shares a great selection of restaurants, bars and entertainment and sports options with theGrand Palladium Palace Resort Spa & Casino and the Grand Palladium Punta Cana Resort & Spa. The facilities and services you’ll find at any of our Palladium Hotels & Resorts will make your stay an unforgettable experience: 24h reception, fax and telephone service*, ADSL with charge in the lobby, satellite TV, luggage room, wake-up service, currency exchange, laundry service*, outdoor parking, access ramp to common areas and pool, beverage machine, Ice machine, amongst others. Weekly catholic mass on Saturdays at 7:00pm. There is also a supermarket (with a selection of medicine), gift shop/ souvenirs, photography store, beauty salon and Spa*, hairdresser, medical service *. Very close to the resorts, there’s hospital* (15km), car rental offices and a golf course* (nearby)
The Grand Palladium Bávaro Suites Resort & Spa has recently been renovated and its facilities have been improved, with the aim of providing guests a better service and the well being and comfort that they deserve.
The existing rooms were fully refurbished and 178 new ones were created. The lobby was also renovated, with a new terrace, as well as the amphitheatre, the La Catedral restaurant's kitchen and the Asian and Spanish restaurants; and a new Mexican restaurant was inaugurated. The new facilities have high quality materials as well as an exclusive design that provides a distinguished and comfortable setting so that guests can enjoy their stay.
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Feb 11, 2026 -
Feb 14, 2026 3 nights
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Junior Suite Garden View
33 square room with charming views of the garden for an ideal vacation in Punta Cana. It offers a living room combined with a double sofa bed and a hydromassage bathtub. Enjoy your vacation in Punta Cana in this fabulous 33 m2 room. It offers views of the garden with the iconic Dominican palm trees, a king-size bed or two double beds and memory foam mattress, combined living room with a flat-screen TV and a relaxing hydromassage bathtub.
Unavailable
No rates available for room. -
Superior Junior Suite Garden View Single
Enjoy a superior experience in Punta Cana in this 45 m2 room with idyllic views of the garden with palm trees. Includes a fabulous double hydro-massage bath and double sofa bed. Choose from a king size bed or two double beds with memory foam mattress and relax in this exclusive 45 m2 room with garden views, a combined living area, double sofa bed, flat-screen TV and a circular double hydro-massage bath. Get the most out of your experience in Punta Cana.
Unavailable
Max adult occupants: 0Max occupants: 1 -
Junior Suite Beachside
33 square room with charming views of the garden for an ideal vacation in Punta Cana. It offers a living room combined with a double sofa bed and a hydromassage bathtub. Enjoy your vacation in Punta Cana in this fabulous 33 m2 room. It offers views of the garden with the iconic Dominican palm trees, a king-size bed or two double beds and memory foam mattress, combined living room with a flat-screen TV and a relaxing hydromassage bathtub.
Unavailable
No rates available for room. -
Superior Junior Suite Garden View
Enjoy a superior experience in Punta Cana in this 45 m2 room with idyllic views of the garden with palm trees. Includes a fabulous double hydro-massage bath and double sofa bed. Choose from a king size bed or two double beds with memory foam mattress and relax in this exclusive 45 m2 room with garden views, a combined living area, double sofa bed, flat-screen TV and a circular double hydro-massage bath. Get the most out of your experience in Punta Cana.
Unavailable
No rates available for room. -
Superior Junior Suite Beachside
Near the beach and with exotic garden views to help you relax surrounded by nature on your trip to Punta Cana. Enjoy a king size bed or two double beds, double hydro-massage bath and a double sofa bed. Make your trip to Punta Cana an unforgettable one in this 45 m2 room with its fabulous location near the beach and views of the garden with palm trees. It boasts a stunning hydro-massage bath to relax in, separate shower, king size bed or two double beds, sofa bed, mini bar, flat-screen TV and much more!
Unavailable
No rates available for room. -
Premium Junior Suite Garden View
Relax in this exclusive 45 m2 room with idyllic views of the garden with palm trees. It offers a bedroom with a king size bed or two double beds, combined living area with sofa bed and a hydro-massage bath.This fabulous 45 m2 room with garden views is perfect for an idyllic holiday in Punta Cana. Relax in the room’s hydro-massage bath and enjoy the double sofa bed, a choice of a king size bed or two double beds, a mini bar and a flat-screen TV.
Unavailable
No rates available for room. -
Romance Suite Garden View
Enjoy a unique romantic experience in Punta Cana in this 63 m2 room with garden views, a double Jacuzzi and a fabulous terrace with a palm-leaf roof and outdoor shower. Enjoy a romantic holiday in Punta Cana with your partner in this room with views of the garden with palm trees, a king size bed, combined living area with sofa, double hydro-massage bath and an exclusive terrace with a cabin-style palm-leaf roof, hammock and stunning outdoor shower.
Unavailable
No rates available for room. -
Romance Suite Beachside
Enjoy a romantic holiday in Punta Cana in this exclusive adults-only room near the beach, with a large terrace, outdoor shower and king size bed.Spend a romantic holiday with your partner in Punta Cana in this 63 m2 adults-only room near the beach. It boasts a fabulous terrace with an outdoor shower, hammock and exotic palm-leaf roof. The bathroom is equipped with a shower and double hydro-massage bath and there is a king size bed and sofa.
Unavailable
No rates available for room. -
Connecting Suite
The perfect room for the entire family to relax in and enjoy. Because it has a good few extra square metres to give you more room to move about in, a jacuzzi for two that the grown-ups will adore, and to make sure you don%27t have to worry about anything at all, a family kit with nappies, milk, baby food… Baby kit (0-3 years): Diapers, wipes, baby food jars, powdered milk, sunscreen, a t-shirt, a sippy cup with handles and some snacks (replenished every day). Children kit (3-12 years): Cap, t-shirt, backpack, some snacks (replenished every day), a sippy cup and nappies and wipes if needed. Teenager kit (13+): Cap and t-shirt. 1 king bed + 1 sofa bed or 2 full-size beds and 1 sofa bed. View of the pool, garden or sea. Antechamber with sofa bed. Jacuzzi for 2 people. Shower and 2 sinks. Toiletries. Hairdryer. Slippers and bathrobe. Flat-screen. TV with satellite feed. Electronic safe. Telephone ($). Minibar stocked daily. Coffee/Tea maker. Iron and ironing table. Bathroom scales. Alarm clock with MP3 player. Jacuzzi preparation* Games. A fun tent. DVD player with a selection of films. A thermal flask to prepare the baby%27s bottle, with brush and soap for easy cleaning. Baby-sitting service* (15 USD per hour/child). Access to a special parents%27 room (microwave, sterilizer, first aid kit, baby bottle preparation)
Unavailable
Minimum occupants: 3 -
Rooftop Jacuzzi Terrace Junior Suite
They have a King-sized bed and a sofa bed plus a full bathroom with a whirlpool tub. They have a balcony or terrace with a small table and two chairs to enjoy the view of the garden or sea. They include all the amenities of the deluxe junior suites and you can choose either a King-sized bed or two Queen-sized beds. They are located on the third floor and have two storeys. The first storey has the same services as the deluxe junior suites and the second floor, located on the terrace roof which can be accessed by a staircase, has a balcony with a Jacuzzi for two people, a Balinese bed, a small table and two chairs.
Unavailable
No rates available for room. -
Rooftop Jacuzzi Terrace Suite
750 sq ft King bed One of our most premium and spacious rooms, featuring a rooftop with a private jacuzzi and daybed. Experience total indulgence in this 70m2 suite with everything you need to have an unparalleled vacation in Punta Cana.
Unavailable
Max adult occupants: 0Max occupants: 0 -
Junior Suite Swim Up Panoramic Ocean View
590 sq ft King bed Indulgent room with a swim-up pool and stunning views of the Caribbean. Only available on this site. Experience the best views of the turquoise waters of Playa Bávaro in this room with a magnificent hydromassage bath set in marble and a terrace with a Balinese bed and seating area. Let the hours pass by as you sit with your feet in the pool and a cold drink in hand.
Unavailable
Max adult occupants: 0Max occupants: 0 -
Superior Junior Suite Private Pool
Experience the Caribbean to the fullest in a space designed for relaxation and connection with the environment. With direct access to the pool, this room combines comfort and style for an unforgettable experience. Enjoy a king-size bed with a memory foam mattress, a cozy sofa bed and a spacious balcony with captivating views. Every detail has been thought out to provide you with maximum comfort in an atmosphere of tropical serenity.
Unavailable
No rates available for room. -
Romance Suite Private Pool
An exclusive space that combines elegance and privacy, where comfort meets the luxury of having a private pool. Enjoy the serenity of the surroundings and the comfort of a refuge designed for total relaxation. From your terrace, you will have direct access to the pool, surrounded by tropical gardens, creating an atmosphere of peace and tranquility. The room is equipped with everything necessary for a relaxing and pleasant stay, with a modern design that invites you to unwind. This room is perfect for those looking for a unique stay in a natural and relaxing environment.
Unavailable
No rates available for room. -
Family Selection Junior Suite Garden View
Enjoy an unforgettable family vacation in this cozy room with views of our beautiful gardens. A space designed for everyone%27s rest and comfort, ideal after a day full of games and fun. It has a whirlpool bath and shower, a sofa bed and a cozy terrace to relax surrounded by nature. Equipped with a king-size bed and an additional sofa bed, this room is perfect for those looking for comfort and special moments with the family.
Unavailable
No rates available for room. -
Family Selection Superior Junior Suite Garden View
Enjoy the serenity of our lush tropical gardens from this spacious room, designed to provide you with comfort and spectacular views of the sunsets in Punta Cana. Its private balcony is a cozy space, ideal for relaxing while contemplating the vibrant flowers and majestic Dominican palm trees. Equipped with a king-size bed or two full-size beds, plus a sofa bed, this room is perfect for sharing special moments with your family, combining rest and fun. Special benefit: Children stay free. When booking with two adults, up to two children can stay at no additional cost in the same room (no need for extra beds).
Unavailable
No rates available for room. -
Family Selection Superior Junior Suite Private Pool
Enjoy a unique Caribbean vacation from this room with direct access to the pool. A perfect space for those seeking comfort and convenience at all times. Equipped with a king-size bed with a memory foam mattress, a sofa bed and a stunning balcony, this room guarantees a pleasant and relaxing rest, surrounded by natural beauty. Special benefit: Children stay free. When booking with two adults, up to two children can stay at no additional cost in the same room (no need for extra beds).
Unavailable
No rates available for room. -
Family Selection Family Suite Garden View
Make your vacation in Punta Cana unforgettable in this modern and spacious room, located near the pool and decorated with style and elegance to provide you with maximum comfort. Equipped with a king size bed or two single beds with memory foam mattresses, a furnished terrace or balcony, this room is ideal for enjoying with the family, with everything you need for a pleasant rest. Special benefit: Children stay free. When booking with two adults, up to two children can stay at no additional cost in the same room (no need for extra beds).
Unavailable
No rates available for room. -
Family Selection Family Suite Private Pool
Enjoy the exclusivity of this room, which offers direct access to the pool and views of our stunning tropical gardens. Live the full Caribbean experience with the comfort of having a private pool, ideal for absolute relaxation. Equipped with a king-size bed or two single beds with memory foam mattresses, and a furnished terrace or balcony, this room is perfect for those looking for a unique stay in a natural and relaxing environment. Special benefit: Children stay free. When booking with two adults, up to two children can stay at no additional cost in the same room (no need for extra beds).
Unavailable
No rates available for room.
Grand Palladium Bavaro Suites Amenities
- Swimming pool(s)
- Childrens Programs
- Beach
- Spa
- Non-motorized water sports
- Casino
- Entertainment
- Fitness Center
- Water Park
Weddings At Grand Palladium Bavaro Suites
Weddings truly are like fairytales – the simpler they seem, the more complex they turn out to be. Luckily, our talented team is here to help with every aspect of your love story. Tell us your dreams and together we’ll make them come true – letting you enjoy your big day as you share your happiness with those you hold dearest.
Make your wedding preparations as enjoyable as they are elegant – with packages designed exclusively for Palladium. Experts in design, flowers, food, wine and hospitality are here to help. Professionalism comes guaranteed by a wide range of experience working in New York and organizing events for celebrities and famous names in the world of business.
Restaurants
Chic Cabaret & Restaurant
The best things are always saved for when the sun goes down. Prepare your senses for this gastronomic and sensory experience, it's time for Chic Cabaret & Restaurant. Dim lights, laughter, flirting and sensuality. Some things are shown, while others are known intuitively. A musical spectacle bursting with light, color and energy, where you will become part of the show and it will be a part of you forever. Travel through history and experience the shows of yesterday, where feathers, glitter and sensual choreographies will transport you from the Moulin Rouge in Paris to the old cabarets in Berlin. Enjoy a taste of pure excitement and a performance that will become an authentic experience, accompanying an exquisite cuisine in an evocative atmosphere that invades all 5 senses. *Extra charge.
Arrecife
- Buffet
Located on The Grand Palladium Bávaro Resort & Spa beach. International show cooking and local cuisine, Grill – BBQ, pizzas, pasta, salad bar, healthy food, snacks and ice creams.
La Cathedral
- Buffet
Main restaurant in the Grand Palladium Bávaro Resort & Spa which offers an international buffet with a wide choice as well as local cuisine so that you can get to know and enjoy it. Fresh fruit juices and a wide variety of dishes and show cooking at breakfast. Breakfast from 7:00 am to 10:00 am. Dinner fr om 6:00pm to 10:00pm. Informal Dress Code.
Poseidon
- A la Carte
Located on The Grand Palladium Bávaro Resort & Spa beach. International buffet and local cuisine, Grill – BBQ, pizzas, pasta, salad bar, healthy food, snacks and ice Creams. Lunch from 12;00 pm to 4:00 pm. Dress Code Informal. No bare feet or swim suites permitted.
Behique
Main restaurant in the Grand Palladium Punta Cana Resort & Spa which is next to the Samana pool, behind the Punta Cana lobby. It offers an international buffet with a wide choice. At dinner we offer speciality show cooking and 7 theme nights, a wide variety of salads and healthy foods, an Italian and American section and ice creams. Breakfast from 7:00 am to 10:00 am. Lunch from 1:00 pm from 3:00 pm. Dinner from 6;00 pm to 10:00 pm. Informal Dress Code.
La Paisana
- Steak
Decorated in earth tones and wooden touches, the rustic atmosphere of La Paisana will transport you right to La Pampa, Argentina. Premium cuts for all tastes, from the classic tender beefsteak to the juicy brisket and, of course, always topped with chimichurri. Unleash your senses with a full-bodied Malbec and select the sides that best dance with your palate. A tango of flavors in your mouth, that you cannot miss.
Bhogali
Let us seduce you with the gastronomy, the intense flavours and the exotic atmosphere of our new Hindu restaurant. There, you can enjoy the delicious traditional Indian recipes, with their variety of spices and greens combined with rice dishes that make every meal a unique culinary experience.Our new Bhogali Restaurant in the Grand Palladium Palace Resort Spa & Casino has a fabulous open-air terrace where you can enjoy an exquisite blend of gastronomical sensations in unsurpassed surroundings. This magnificent à la carte theme restaurant is the ideal venue for lovers of Indian food. Its decoration and the flavors of its original gastronomy on your palate will carry you away to India, without leaving our splendid complex in Punta Cana.
Portofino
- Italian
Located on the beach of the Grand Palladium Punta Cana Resort & Spa. This restaurant offers specialties from Italian cuisine with a pizza oven and home made fresh pasta.
La Lola
- Spanish
This fully refurbished restaurant provides a dinner service that focuses directly on the concept of tapas, with a large variety of selected Spanish tapas, which you can enjoy with a glass of beer. You can also try the best cava wines and the most delicious Spanish wines from the cellar, while enjoying the pleasant outdoor restaurant.
El Dorado
- A la Carte
- Buffet
Located on the beach in the Grand Palladium Punta Cana Resort & Spa. It offers a wide selection of meat imported from the US. Choose your starters from our buffet or a la carte.
Bamboo Restaurant
- Asian
This restaurant provides an à-la-carte dinner service, with Asian specialities, as well as an innovative menu with Indian food. You can dine using tatami-type tables which, together with the faint and filtered lights, will create a unique atmosphere. Dinner 6:00 pm to 10:00 pm. For gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants.
Sumptuori Restaurant
- A la Carte
- Asian
It is in front of the lobby of the Grand Palladium Palace Resort Spa & Casino, next to the Rodizio and Mare Nostrum restaurants. You can enjoy the best Japanese dishes by trying the à-la-carte specialities cooked in tepanyaki. Enjoy the live Japanese cooking shows, which will make your dinner a nice soirée full of fun for all the family. Dinner from 6;00 pm to 10:00 pm. For gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants.
La Adelita Restaurant
- Mexican
- A la Carte
A sequence of colourful spaces and geometries where you can enjoy à-la-carte dinners, with exquisite Mexican dishes. It provides a carefree and pleasant atmosphere that will take you to this incredible country, so you can enjoy its famous cuisine. Dinner from 6:00 pm to 10:00 pm. For gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants.
Las Torres
- Buffet
Main restaurant in the Grand Palladium Palace Resort Spa & Casino. It offers an international buffet with a wide choice, as well as a local cuisine so that you can get to know and enjoy it. We offer at night a special show cooking, 7 theme nights, a wide variety of salads and healthy foods, an Italian and American section and ice creams. Breakfast from 7:00 am to 10:00 am. Dinner from 7:00 pm to 10:00 pm. Informal Dress Code.
Bars
Bar Hemingway
- Bar
Located on the terrace of the Grand Palladium Punta Cana Resort & Spa, near the lobby. It offers a wide range of national and international cocktails. Tea-time from 17.00 to 18.00 with a variety of cakes, reading area and board games.
Xtra Time Sports Bar
- Sports Bar
Sports Bar with 24-hour drinks and snacks service. We also show your favourite football, basketball and Formula 1 events on flat screen televisions. Open 24 Hours.
Beach Bar
5 kiosks along 1 km of beautiful beach where you can cool off by strolling along our fantastic beach or enjoying a drink. Hours 10:00 am to 5:00 pm.
Swim Up Barahona
Pool Bar with swim-up bar. Located at the pool in the Grand Palladium Palace Resort Spa & Casino. Incredible cocktails to enjoy from the pool. Hours 10:00 am to 6:00 pm.
Lobby Bar Guayacan
Located in the lobby of the Grand Palladium Palace Resort Spa & Casino. We offer national drinks and a selection of premium drinks, tropical cocktails, coffee and tea. Live tropical music. Hours 9:00 am to 1:00 am.
Lobby Bar Caoba
- Bar
Located in the lobby of the Grand Palladium Bávaro Resort & Spa. We offer a variety of national drinks and a premium selection. Enjoy the night with live tropical music. Hours 9:00 am to 1:00 am.
Family
Black & White Junior Club
- Teen Club
How do you keep young people between 13 and 19 years old entertained while their parents enjoy a well-deserved holiday? With a Club designed exclusively to suit their tastes. The Black & White Junior Club offers a full activity programmed to suit every age, as well as a special lounge with video games and another with table games: pool, table tennis and table football. Also, there is an area designed for their main leisure activity: computers. Open from 4.00pm - 00.00pm
Mini Club
- Kids Club
Open from 9:00am to 5:00pm Located next to the main pool, with indoor and outdoor areas, our Miniclub has everything necessary so that children from 4 to 12 enjoy playing with their new friends: childrens park and plastic arts room are only some of the enjoyable activities that children can practice with the supervision of our professionals.
Baby Club
- Baby Amenities
Supervised by our professionals with the presence of parents, this special area situated next to the Mini Club is dedicated to caring for babies from 1 to 3 with stimulating toys. Next to this is another area with a dormitory with cots and space for preparing food. That way, the parents can enjoy an exclusive space for their baby.
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Hotel Reviews
4.3
(20177 Reviews)
(20177 Reviews)
Excellent - 12,610
Good - 3,453
Average - 1,854
Poor - 1,129
Terrible - 1,132
Location - 4.0
Rooms - 3.0
Value - 3.0
Cleanliness -
4.0
Service - 3.0
Sleep Quality - 4.0
Recent Reviews
gwenw585 wrote a review
July 2025
Wrong Hotel
I arrived and was mistakenly taken to the wrong resort, which was two hours away one way. It then took an additional 2.5 hours to reach the correct resort with traffic and I was not compensated for the inconvenience.
Value - 3
Rooms - 5
Location - 3
Cleanliness - 5
Service - 5
Sleep Quality - 4
Date of Stay: July 2025
G99VQmiam wrote a review
July 2025
Great family holiday
We just returned from a wonderful holiday at the Grand Palladium Palace. The hotel was clean and lovely. The staff were very friendly. There was a wide selection of food for people with celiac disease.
Value - 5
Rooms - 5
Location - 5
Cleanliness - 5
Service - 5
Sleep Quality - 5
Date of Stay: July 2025
MickeyG8801 wrote a review
August 2025
If you think the rooms smell bad the food is worse.
Title says it all. This resort is not worth the money and I wished I had booked elsewhere. Once you say no to the "Travel Club" they treat you like a second rate guest.
Value - 1
Rooms - 1
Location - 3
Cleanliness - 1
Service - 2
Sleep Quality - 1
Date of Stay: July 2025
HScottx wrote a review
August 2025
Milton Keynes, Buckinghamshire, England
I will be completely honest, I wanted to give this hotel a 5 star but knocked it down to 3. I will start with the negatives, critics and then the good.
1. Upon getting to the resort at 5:30pm after a 9 hour flight my partner and I wasn’t welcomed a welcome drink. We were waiting over 30 minutes to be checked in, I understand that these things happen when a lot of people arrive at the same time.
2. After checking in a member of staff from the ‘Travel Club’ advised that we would get picked up the next morning at 9:30am, be taken to breakfast and have a tour of the complex as it is a huge facility. Great, or so we thought. Next morning comes along and we had breakfast with a staff member and instead of being taken on a tour, we were taken to the Travel Members Club. We were unaware of what was to come, I had advised the staff member who was with us that we had a meeting with the transfers at 10:45am and the response was ‘we have plenty of time’. Little did we know that this was a huge selling point for them to get us to join the membership. They even took us to some of the VIP rooms and ‘private’ beach to try and persuade us. We were there for four and a half hours and completely wasted our first morning in ‘paradise’. We had spent a significant amount of money on this holiday and it wasn’t off to a great start. To be a member, you are looking to spend £24,000+ and wanted a significant portion straight away as a down payment. My partner and I kept declining and they eventually let us leave at nearly 2pm. So WHEN you are being told that someone is picking you up to take you to breakfast and do a tour PLEASE decline and carry on with your holiday. I didn’t think to look through many other 1* reviews that experienced the same encounter as us, this left us feeling very frustrated and annoyed. Look out for the staff wearing the light blue or dark blue polo shirts that have ‘Travel Member’ on them. ‘From Guests to Family’ is their motto but really it is far from that as all they want is your money and will try every selling tactic they know.
Critics;
1. I am coeliac and dairy intolerant and although the chef took me around the whole buffet, advising me what I can or can’t eat. It is a lot of information to take in, the food should add what it contains on the cards above the dishes, for example; contains gluten/milk/nuts etc or if it doesn’t. That way people like myself can familiarise ourselves easier with the dishes.
2. Try and get to dinner no later than 7:45 and there will be a queue and you will be waiting 15/20 minutes to get in and seated.
3. You will get asked around the pool and beach to book excursions etc. A polite no and they leave you be.
4. Having an app or an itinerary with your map when checking in of what entertainment is going on on what days would be very helpful, as we have missed a few of these due to not knowing. *EDIT* by other reviews there is an app, however that is no good to us now as we have checked out of the hotel. It would have been nice to have been informed upon checking in.
5. An option to have a tour of the complex with no hidden agendas as there are roughly 7/8 pools and we could only find two during our stay.
6. Personal preference, making animals with the towels would be a good touch as it is a 5* resort and perhaps add a complementary massage at the spa.
7. The jacuzzi bath didn’t work and the rings kept falling into the bath.
8. The shower in room 8714 could do with being updated but still worked.
9. The housekeeping needed to check the shower gels and conditioner and top up when needed.
10. We did notice a lot of ants in the bathroom.
11. To make the food safer, it would be great to keep gluten free options in a separate area away from gluten containing ingredients so there is no risk of cross contamination from other guests.
12. Some dairy/gluten free options for dessert at dinner would be a lovely extra, E.g; vegan ice cream or gluten free pancakes that are offered at breakfast.
Good;
1. We have been staying in room 8714 and the housing keeping has been amazing, beds have been made, mini fridge topped up daily and the rooms have been clean. Our stuff hasn’t been touch, for that I have put all my trust into the house keeping, we have the deluxe garden view with views of the ocean and beautiful views of the sun rise.
2. Hospitality at the buffet breakfast and dinner have been amazing. Some will recognise you and make your drinks without having to ask and will bring out more drinks when they see yours is running low.
3. It was amazing to meet Pedro the chef, he has taken me around the dishes and letting me know what I cannot or can eat. He is always around and is more than happy to answer any questions regarding the dishes or to take you around the dishes again. Thank you Pedro, you gave me much reassurance.
4. I fail to understand why there are so many bad reviews on the food as the presentation is superb. It can be a little repetitive but that’s bound to happen with a buffet. My partner had a delightful experience trying all of the different desserts. He said all the mini desserts dishes were amazing as well as the meat, it was cooked beautifully.
5. The grounds are well kept and maintained.
6. The free WiFi works all around the complex and including the beach.
7. My partner and I have found the staff around the complex attentive, friendly and helpful.
8. Air con worked perfectly as did the TV.
9. At dinner, the gluten free bread is kept at the back, if you ask for Pedro (one of the head chef) he will bring it out to you.
Overall, we have had a pleasant experience and time at the Grand Palladium and would definitely return and recommend to friends and family.
Milton Keynes, Buckinghamshire, England
Great location and good for coeliacs!
*Please read before booking*I will be completely honest, I wanted to give this hotel a 5 star but knocked it down to 3. I will start with the negatives, critics and then the good.
1. Upon getting to the resort at 5:30pm after a 9 hour flight my partner and I wasn’t welcomed a welcome drink. We were waiting over 30 minutes to be checked in, I understand that these things happen when a lot of people arrive at the same time.
2. After checking in a member of staff from the ‘Travel Club’ advised that we would get picked up the next morning at 9:30am, be taken to breakfast and have a tour of the complex as it is a huge facility. Great, or so we thought. Next morning comes along and we had breakfast with a staff member and instead of being taken on a tour, we were taken to the Travel Members Club. We were unaware of what was to come, I had advised the staff member who was with us that we had a meeting with the transfers at 10:45am and the response was ‘we have plenty of time’. Little did we know that this was a huge selling point for them to get us to join the membership. They even took us to some of the VIP rooms and ‘private’ beach to try and persuade us. We were there for four and a half hours and completely wasted our first morning in ‘paradise’. We had spent a significant amount of money on this holiday and it wasn’t off to a great start. To be a member, you are looking to spend £24,000+ and wanted a significant portion straight away as a down payment. My partner and I kept declining and they eventually let us leave at nearly 2pm. So WHEN you are being told that someone is picking you up to take you to breakfast and do a tour PLEASE decline and carry on with your holiday. I didn’t think to look through many other 1* reviews that experienced the same encounter as us, this left us feeling very frustrated and annoyed. Look out for the staff wearing the light blue or dark blue polo shirts that have ‘Travel Member’ on them. ‘From Guests to Family’ is their motto but really it is far from that as all they want is your money and will try every selling tactic they know.
Critics;
1. I am coeliac and dairy intolerant and although the chef took me around the whole buffet, advising me what I can or can’t eat. It is a lot of information to take in, the food should add what it contains on the cards above the dishes, for example; contains gluten/milk/nuts etc or if it doesn’t. That way people like myself can familiarise ourselves easier with the dishes.
2. Try and get to dinner no later than 7:45 and there will be a queue and you will be waiting 15/20 minutes to get in and seated.
3. You will get asked around the pool and beach to book excursions etc. A polite no and they leave you be.
4. Having an app or an itinerary with your map when checking in of what entertainment is going on on what days would be very helpful, as we have missed a few of these due to not knowing. *EDIT* by other reviews there is an app, however that is no good to us now as we have checked out of the hotel. It would have been nice to have been informed upon checking in.
5. An option to have a tour of the complex with no hidden agendas as there are roughly 7/8 pools and we could only find two during our stay.
6. Personal preference, making animals with the towels would be a good touch as it is a 5* resort and perhaps add a complementary massage at the spa.
7. The jacuzzi bath didn’t work and the rings kept falling into the bath.
8. The shower in room 8714 could do with being updated but still worked.
9. The housekeeping needed to check the shower gels and conditioner and top up when needed.
10. We did notice a lot of ants in the bathroom.
11. To make the food safer, it would be great to keep gluten free options in a separate area away from gluten containing ingredients so there is no risk of cross contamination from other guests.
12. Some dairy/gluten free options for dessert at dinner would be a lovely extra, E.g; vegan ice cream or gluten free pancakes that are offered at breakfast.
Good;
1. We have been staying in room 8714 and the housing keeping has been amazing, beds have been made, mini fridge topped up daily and the rooms have been clean. Our stuff hasn’t been touch, for that I have put all my trust into the house keeping, we have the deluxe garden view with views of the ocean and beautiful views of the sun rise.
2. Hospitality at the buffet breakfast and dinner have been amazing. Some will recognise you and make your drinks without having to ask and will bring out more drinks when they see yours is running low.
3. It was amazing to meet Pedro the chef, he has taken me around the dishes and letting me know what I cannot or can eat. He is always around and is more than happy to answer any questions regarding the dishes or to take you around the dishes again. Thank you Pedro, you gave me much reassurance.
4. I fail to understand why there are so many bad reviews on the food as the presentation is superb. It can be a little repetitive but that’s bound to happen with a buffet. My partner had a delightful experience trying all of the different desserts. He said all the mini desserts dishes were amazing as well as the meat, it was cooked beautifully.
5. The grounds are well kept and maintained.
6. The free WiFi works all around the complex and including the beach.
7. My partner and I have found the staff around the complex attentive, friendly and helpful.
8. Air con worked perfectly as did the TV.
9. At dinner, the gluten free bread is kept at the back, if you ask for Pedro (one of the head chef) he will bring it out to you.
Overall, we have had a pleasant experience and time at the Grand Palladium and would definitely return and recommend to friends and family.
Date of Stay: August 2025