dne2618 wrote a review
November 2025
Highland Village, Texas
Beautiful Pacific Views!
We usually visit the Hyatt All Inclusive Secrets/Dreams on the Caribbean side, but decided to check out this one on the Pacific side. The lobby upon arrival is beautiful, the views of the water greeting us through the palm tree graced archways. The resort is older, but well maintained and gracious. Our room was spacious, , very nice and the ocean view was spectacular! Ive read many novels describing the "crashing of the surf", and that description came alive during our stay. Not swimmable unfortunately, and the hotel staff guards the beach well keeping guests with no knowledge of a dangerous undertow safe. But, the miles Long Beach made for vigorous adventuring as part of my workouts. Speaking of workouts, the gym here is fabulous! Large, new equipment, lots of free weights, clean mats, waters, towels, etc, just as well equipped as your home town gym.
Overall, we enjoyed the resort. Our highlights were dinners at Seaside Grill. Great steaks, beautiful seaside ambiance, hearing the music entertainment in the distance graced by the thundering of the nearby surf. Jennifer was the hostess, and she really made our dinner experiences great. We had dinner there 4 nights out of our 10, and on our last one she orchestrated a sizzling shrimp and steak flaming table side dinner prepared by chef Ivan. Really awesome, best shrimp ever, making our last night at Seaside so memorable. Thank you to the whole staff, Davila, Alberto, Jorge, chef Ivan and Jennifer. We enjoyed Oceana as well, and Jennifer also helped us obtain reservations there one evening, and we were surprised with a very entertaining table side dinner preparation by chef Wilfredo, and his helper, and waiter Sergio was excellent. Thank you Jennifer and everyone.
We usually grabbed chairs at the Preferred beach side. Mercedes, the beach butler was amazing, very attentive, making sure we had our drinks filled, and knew our lunch preferences by heart. Lounging with the massively beautiful Pacific in front of us, catching some sea life antics of distant whales, experiencing the massive waves crashing to the shore was both humbling and awe inspiring. Thank you Mercedes for making the time on the beach watching the waves that much better.
We also enjoyed Bordeaux restaurant, excellent ambiance and food. Waiters Carlos and Alberto were great.
We did not enjoy Portofino as much. Beautiful restaurant, great focaccia bread, but our pastas were swimming in oil, and just overall the service seemed out of step with the rest of the resort. They were quite busy, and everything has an off night, but it was not our favorite.
In other Dreams and Secrets resorts, we enjoy a cappuccino with dessert, but oddly this resort seemed to have problems serving coffee or coffee drinks after dinner. They seemed to have difficulties providing coffee in the restaurants after dinner but at Seaside and Oceana they did their best to accommodate. The waiter at Bordeaux also after checking provided us with one, but Portofino only could bring a cup of black coffee, and it did take some time for the waiter to figure out how and where to make it. Thankfully they had an amazing Coco Cafe.
Speaking of Coco Cafe our very favorite coffee shop, with all the amazing coffee drinks, tea , desserts, amazing fruit cups, and ice creams, all you could want, is always excellent. I wish I could take Coco's home with me. Always the best coffee with the best service. Everyone at Coco's is wonderful.
Our one complaint would be that of the 10 days we were at the resort, we had evening turndown service only twice, even after bringing it to the attention of the preferred concierge. I know it's a little thing in the big picture of our stay, but as guests, it is part of the package and a nice service that is presented as part of the resort stay. Not sure what happened, but be aware that although the room cleaning is great, the may be understaffed or something for the evening turndown..
Room cleaning was excellent, room service awesome, very quick and great coffee and food. Hot and wonderful.
Pool activities are fun, I enjoyed a painting on tile class. The teacher was talented and taught finger blending, it was actually a great art lesson and we all created a piece of tropical tile art worth displaying!
Overall, a nice, fun family resort . Evening entertainment is good, we really enjoyed the guitar players, they were beyond awesome. Overall, We enjoyed our stay, appreciate the whole staff for all the services, and recommend it for anyone looking for a nice family resort in Los Cabos.