Zoetry Villa Rolandi Isla Mujeres

patriciaeT5892PQ wrote a review March 2024

Best Restaurant and Beach!

Best Food! Restaurant staff was amazing and the beach was breathtaking. Every single dinner and drink was made to perfection, not your typical resort food. Place was nice and quiet, very peaceful and just perfect for tired parents needing time away

Date of Stay: March 2024

489earld wrote a review March 2024

Great week at Zoetry

We just got back from a week at Villa Rolandi. The place is great and the food is top notch. Saulo in the restaurant took great care of us the whole time. Pool beverage service can be a little slow when there is only one person serving but Jabarr was the best. We had a massage sold to us by Leo and he is definitely a great sales person. Lobby bartender said they were closing in a couple of months for remodel and may be closer for 6 months to a year. Highly recommend!

Date of Stay: March 2024

R8142KMdougc wrote a review March 2024
Minneapolis, Minnesota

Zoetry Isla Getaway

It truly is a home away from home. From the food, to the personal touches from each and every staff member made us feel as though we truly we're family. We will continue to go back every chance we get. They are working on updating the resort, which will be very exciting to see. This place truly has become our extended family and our "home away from home."

Date of Stay: March 2024

mathelc wrote a review March 2024
Boise, Idaho

The perfect boutique experience

We visited this hotel at the suggestion of a friend and we were very pleasantly surprised. Although the hotel is older and somewhat dated in decor, they will be undergoing extending remodeling in the next few months. The staff are fantastic and the food is superb.

Date of Stay: March 2024

752fabianap wrote a review March 2024

Beautiful stay

Not a 5 -star (needs some improvements) BUT it is a lovely resort and we had a great stay here. Staff is polite and friendly, our room very clean and food delicious.
There is also a great view of the sunset from the rooms terrace.
The complimentary catamaran pick-up
and drop off service is definitely a plus.
I would recommend it!

Date of Stay: March 2024

Meander783654 wrote a review March 2024
Dallas, Texas

Beautiful Property

As many of the reviews have said this property is gorgeous and private and they make you feel very welcome the minute you arrive. The staff is amazing and the restaurants were off the charts-- especially for an all inclusive. I sprained my ankle unfortunately walking into the hotel on our last day and the staff went above and beyond by providing ice, wrapping my ankle and providing crutches until we departed the next day. They also ensured I had wheelchair service to and while I was at Cancun airport. I can say enough about how wonderful the staff is at Zoetry. I do hope to return soon, but the place definitely needs some TLC as it is dated which I understand is coming soon!!!

Date of Stay: March 2024

M4487PPjenniferp wrote a review March 2024
Fort Wayne, Indiana

friendly and beautiful

The staff were extremely friendly and helpful: especially Leo and Jorge. The food was always delicious and well prepared. The pools were clean and the perfect temperature for swimming and just resting in the water. I will, hopefully return after the remodel this year.

Date of Stay: March 2024

EdMc1313 wrote a review April 2024
Toronto, Ontario

March 2024

We spent 8 beautiful days there in March 2024. It's a nice 35-room hotel. But what made our stay memorable and the reason I'm writing this review was because of the STAFF. Literally from the moment we arrived to the time we left, they were there to please and cater to our every need. We quickly learned that all you have to do is ask. And they promptly and professionally did whatever they could to make it happen. It all starts with Vanessa and Daniel at the front desk. Then at the Casa Rolandi restaurant. Dennis was amazing, but also Saulo, Jenner, José, and the whole staff. The maid who did our room and the pool waiters too. There was a gardener, I can't remember his name, he was an older gentleman, he wore a green shirt and pants. I want to thank them and all the staff, for making this wonderfully memorable experience.

Date of Stay: March 2024

KerryT467 wrote a review April 2024

Will be 5 star after renovations!

Best food and service! Once they reopen after renovations it should be the Villa Rolandi we have expected over the years.

Date of Stay: April 2024

N9774TWpauln wrote a review April 2024

Great Location

Overall great resort. Awesome location. Great staff. Great Food.
Needs overall condition update, which is scheduled for this year.

Date of Stay: April 2024

teaguetribe wrote a review April 2024
Boulder, Colorado

Adult Family Vacation

We have stayed at many resorts in this area over the years, including another Zoetry, and wanted to experience a smaller resort without the constant wind this time. We had never been to Isla Mujeres before. We had reserved a car through Amstar to drive us to Dreams Vista to meet the Zoetry boat and all was on time. The 20 minute boat ride can be a little bumpy and challenging depending on the weather. The food was absolutely wonderful with so many excellent choices at all the meals. Saulo, manager of the Casa Rolandi, was very attentive and remembered our names and drink preferences. Dinner reservations at Le Metissage were never a problem and their many course dinners were excellent and creative. Sunset was visible from the property. Beach chairs were easily available and no one had to get up early to claim one. Kayaks were also available. We rented a golf cart from the hotel to explore the island one day. $115 US cash to the hotel. The drinks were first rate without the off-putting "popsicle" taste of many all inclusive resorts. The weathered exterior of the Casa Rolandi restaurant hanging over the water could use some visual repair and one of the pools was missing tiles, but overall it is a very lovely, well run small, quiet property with excellent food and staff. We hope to return.

Date of Stay: April 2024

567priscillac wrote a review April 2024
Magnolia, Texas

Wonderful retreat!

We loved the Zoetry! It was our first time on Isla Mujeres and the Zoetry was beyond expectations. The staff was always very friendly and helpful and we booked a golf cart and snorkeling excursion through the front desk/concierge. The fine dining restaurant was very good both in ambiance and food quality. Our dining experiences for our entire stay was beyond expectations. The ceviche was our favorite and the guacamole was to die for. I heard they will be doing a renovation soon and I'm excited to come back to see the updated property.

Date of Stay: April 2024

katemc216 wrote a review April 2024

Best all inclusive experience!

We loved this place! It is the best parts of all inclusive travel without the crowds, long walks to the water and generic food. We loved the small, quiet atmosphere, beautiful views, attentive staff and food beyond compare. It was also nice to be able to easily leave the resort and explore the island. We quickly realized though we would rather just stay at the resort! The golf carting was fun but downtown was very touristy and didn’t offer much of interest. Punta Sur was a fun stop as well as the little beaches along the way. Transfer to the hotel was perfect. We didn’t have to wait hours on a mega bus to get to Dreams and the boat was waiting for us when we got there. We had to take the ferry for our return but the front desk staff took care of everything so it was easy. We did the sunset cruise and it was a great little outing. Our only complaint was the birds who woke us up in the morning and tried to steal our sugar packages at breakfast but what can you do. Our rooms we totally fine, no issues. We brought our own wine and bought some at the grocery store in town. The house wine wasn’t great but not the worst I’ve had at an all inclusive. The food and service at both restaurants was the best resort food I’ve ever had. I hope we can go back someday!

Date of Stay: April 2024

SHEILAM388 wrote a review May 2024
Kitchener, Region of Waterloo, Ontario

Not fair

Hugely disappointed Zoetry cancelled our dream vacation one month before arrival for renovations. We have been anticipating this vacation for months.
Maybe planning renovations ahead and not booking those months would have spared us this disappointment.

Date of Stay: May 2024

delattre34 wrote a review May 2024

Gorgeous resort

Couples vacation and this resort did not disappoint!! Everyone was so friendly! We will definitely visit again!!

Date of Stay: May 2024