Viva Heavens by Wyndham

elenasA6482VY wrote a review October 2025

I'm very happy

Excellent, the staff is very kind and cheerful, I wanted to give a special thank you to Sofia, from the front desk for her incredible attention, so special, but Evelyn and Henry as well were really nice meanwhile From the bar Marino, Omar and Aurelio were always smiling to me as well and made my stay perfect. Also maria the waitress gave mea really good service, I'm coming again for sure thank you viva

Elena, from 4204

Date of Stay: October 2025

max3803 wrote a review October 2025
Quebec City, Quebec

The best experience of my life on viba heavens

I've come to Viva Heavens many times and I won't tire of coming back. I definitely like it a lot. It's my favorite. The entire team and employees are very good, especially the rooms are very clean, the drinks at the bar are very good. Thanks to the entire team, and the attention makes Viva a good hotel. I really like the entertainment activities. Bairon stands out among them, he's one of the best, but we can't leave out the entertainment team and the entire beach sports team. They definitely make the difference. The entertainment manager is an excellent dancer and very friendly, Speedy is very cheerful, and everyone on the team, including all the cheerleaders. Without a doubt, Viva Heavens is heaven.

Date of Stay: October 2025

browng115 wrote a review October 2025
Montreal, Quebec

A great experience unforgettable ⭐️🌴

My stay at the Viva Heavens Hotel was simply spectacular. From the moment you arrive, you're greeted by a joyful atmosphere, good energy, and a staff that does everything possible to make you feel at home. 🌴☀️

The entertainment team is, without a doubt, the soul of the hotel. Every day they offer fun and varied activities: pool games, dance classes, sports, contests, and moments of pure laughter and entertainment. Their dedication, enthusiasm, and passion are evident.

The nightly shows are incredible—full of rhythm, color, and talent—and each night brings something different to enjoy. Then, the fun continues in the nightclub, where the atmosphere is vibrant, the music is great, and the energy is simply contagious. 🕺💃

The entertainment area is a space where something exciting is always happening. Whether participating in activities or simply enjoying the atmosphere, every moment feels special.

And among the great entertainment team, I want to highlight Bairon for his charisma, energy, and natural way of connecting with guests. His joy truly adds a special touch to the Viva Heavens experience. 💫

Without a doubt, this hotel combines relaxation, fun, and impeccable service. If you're looking for a vacation filled with good vibes, laughter, and unforgettable memories, Viva Heavens is the ideal place.

⭐️⭐️⭐️⭐️⭐️
An experience I would repeat without a second thought. Thank you, Viva Heavens, for so much!

Date of Stay: September 2025

edym623 wrote a review October 2025
Toronto, Ontario

Unforgettable experience of my life ✨✨

I stayed at the Viva Hotel for two weeks in September, and it was honestly one of the best experiences I've ever had. From the first day, I felt at home thanks to the entertainment team, always full of energy, joy, and charisma.

I especially want to give a shout-out to Bairon, who made every activity fun and special, always transmitting good vibes and motivating everyone to participate. I also want to give a huge shout-out to Aguja, Alemán, and Nicolás from the water sports department, who were super friendly, attentive, and professional. Thanks to them, I was able to fully enjoy the kayaks and boats, in complete safety and with lots of laughs.

The nightly shows were spectacular—very well produced, with music, dancing, and a contagious energy. They offered something different every night, and there was no way to get bored. I also loved the disco, with its lively atmosphere, perfect for closing out the night with good music and fun.

Overall, my stay at Viva was a perfect mix of fun, relaxation, and joy. The entire staff makes you feel special and well looked after.
I definitely plan to return, because this place has something unique: the warmth of its people and the lively atmosphere you experience every day.

Thank you, Viva, for two weeks full of unforgettable moments! 🌴✨

Date of Stay: September 2025

doruc247 wrote a review October 2025

Good and relaxing resort

We visited the Puerto Plata area for the first time and had a great experience overall. The resort offered good value for the money we spent. It’s small but cozy, and thanks to the low occupancy in mid-October, we were able to relax and really enjoy our stay.

A big plus goes to the entertainment team — Matteo, Timeo, Esther, and the entire crew did a fantastic job!

The beach was beautiful and clean. The only downside was that the beach bar didn’t open until 10 a.m., even for coffee. However, the bartenders and resort staff were all very friendly and welcoming. The snack bar on the beach served delicious pizza, which we really enjoyed. Be prepared, though, for frequent approaches from beach vendors — the constant offers can become a bit annoying after a while.

The pool area was small and not very deep. On weekends, when more local guests arrived, it quickly became crowded and a bit dirty. Unfortunately, my son ended up with an ear infection by the time we were leaving. The pool bar, although not a swim-up bar, was very good, and the staff there were exceptionally friendly.

The buffet food was generally good, though the selection was limited and somewhat repetitive from day to day, with only minor variations. The à la carte restaurants were open just three nights out of our seven-night stay, likely due to the low season.

Overall, it’s a good four-star resort — clean, cozy, and well-maintained.

Date of Stay: October 2025

madisonwR9988RD wrote a review October 2025

Amazing service, great drinks, and unforgettable entertainment—special shout out to Speedy at Viva Heavens!

My stay at Viva Heavens in Puerto Plata was absolutely incredible! The service was top-notch from start to finish — every staff member went above and beyond to make sure we were comfortable and having a great time. The entertainment team kept the energy high every day and night, and I have to give a special shoutout to Speedy — he was the life of the party! Always fun, friendly, and full of positive vibes.

The drinks were also amazing — super refreshing, delicious, and made perfectly every time. Whether relaxing by the pool or enjoying the evening shows, the bartenders kept the good times flowing.

If you’re looking for a fun, relaxing, and memorable getaway with great people, great drinks, and unforgettable entertainment, Viva Heavens is definitely the place to be!

Date of Stay: October 2025

Adventure22671986536 wrote a review October 2025

Nice place but not going back there

During our week, the did some renovation. I went there to relax and enjoy our selfes. I work in the construction and i live in an area with a lot of noise! So that being said, i heard the same kind of noise overthere! Not cool! The buffet is not that big and the food was cold! We are not going back! The place is nice, the view is just wow but….

Date of Stay: October 2025

nafizac wrote a review October 2025

Great family vacation

We had a great time here. Everyone is so friendly and accommodating. Henry at reception was so helpful and pleasant. He helped with setting up our trip to the city. Thank you for everything! Hope to return

Date of Stay: October 2025