Iberostar Paraiso del Mar

Riviera Maya, Mexico Iberostar Paraiso del Mar Rating 8051 Reviews

price from $ 0 /night

About Iberostar Paraiso del Mar

Iberostar Paraiso del Mar is an all-inclusive resort consisting of eleven 3-story bungalows in perfect harmony with the surrounding environment in the beautiful paradise of the Mayan Riviera. Bungalows are surrounded by 35 acres of lush tropical gardens, each room has a balcony or terrace. This luxury resort features top quality dining in five spectacular specialty restaurants plus an international buffet and beach grill.
Guests can enjoy a spa, children's mini-club, land and water sports and endless entertainment. The top quality service, accommodations and amenities offered by Iberostar will have you coming back for more.

All Inclusive
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Dec 7, 2025 - Dec 10, 2025 3 nights
  • Standard Room (dbl)

    Room with 2 double beds or 1 king bed, private balcony with garden view, AC, ceiling fan, mini bar stocked every other day with beer, soft drinks and bottled water. Room service 11am-11pm. Flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer.King rooms with stand-up shower, double rooms with bathtub/shower combo. Total area is 431 sq. ft.(6 handicap rooms available.)

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  • Superior Standard Room (dbs)

    Room with 2 double beds or 1 king bed, private balcony with garden view, AC, ceiling fan, mini bar stocked every other day with beer, soft drinks and bottled water. Room service 11am-11pm. Flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer.King rooms with stand-up shower, double rooms with bathtub/shower combo

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  • Standard Family Room (dbfa)

    Room with guranteed connecting bedrooms, one room with 2 double beds and one room with 1 king bed, a private balcony with garden view; AC, ceiling fan, mini bar stocked every other day with beer, soft drinks and bottled water. Room service 11am-11pm. Flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer. Bathroom with bathtub/shower combo.

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  • Ocean Front Junior Suite (jsof)

    Junior Suite with 2 double beds or 1 king bed, private balcony with oceanfront view, AC, ceiling fan, mini bar stocked every other day with international beer, soft drinks and bottled water. Room service from 11am to 11pm. Flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer. King rooms with stand-up shower, double rooms with bathtub/shower combo

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  • Junior Suite (js)

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  • Superior Ocean Front Junior Suite (jsofs)

    Junior Suite with 2 double beds or 1 king bed, private balcony with oceanfront access, located on the ground floor, AC, ceiling fan, mini bar stocked every other day with international beer, soft drinks and bottled water. Room service from 11am to 11pm. Flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer. King rooms with stand-up shower, double rooms with bathtub/shower combo.

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    No rates available for room.
  • Presidential Ocean Front Junior Suite (jsofp)

    Junior Suite with oversized bedroom with 2 double beds and a private terrace with ocean view. A/C, ceiling fan, mini bar stocked daily with beer, soft drinks and bottled water. Room service from 11am to 11pm. Flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair dryer. Bathrobe and slippers. King rooms with stand-up shower, double rooms with bathtub/shower combo.

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    No rates available for room.
  • Presidential Suite (stp)

    Suite with oversized bedroom with 1 king bed, a large living room, a separate dining room and kitchenette. Private wrap-around terrace with ocean view, whirlpool and sun loungers. Individually-controlled A/C, ceiling fan, mini bar stocked daily with beer, soft drinks and bottled water. Room service from 11am to 11pm. Flat screen TV, alarm clock, DVD and CD player, digital safe, coffee maker, iron and ironing board, hair dryer. Spacious bathroom with double vanity sink, bathrobe and slippers, luxorious bath amenities, shower and separate whirlpool tub.

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    No rates available for room.

Iberostar Paraiso del Mar Amenities

  • Swimming pool(s)
  • Sun Deck
  • Hot Tub / Jacuzzis
  • Tennis
  • Barber/Beauty Salon
  • Spa
  • Non-motorized water sports
  • Scuba Lessons
  • Childrens Programs

Weddings At Iberostar Paraiso del Mar

At Iberostar Hotels & Resorts we believe your wedding should be breathtaking and unforgettable. It’s all about you and your special day.

Iberostar Hotel & Resorts beach destinations are the perfect places to say your “I dos” and mark this moment in time.

Only the best wedding experts will be at your services to ensure we create the Star wedding of your dreams.


Restaurants

La Plaza

  • Buffet

The very best in international cuisine awaits you in our buffet restaurant serving breakfast, lunch and dinner. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts. Open from 7 am to 10 am and from 1 pm to 10 pm. Gentlemen must wear shirts with sleeves for dinner .

Don Alfredo

  • A la Carte

If you are looking for savory you have found the right Italian restaurant. A rich and delicious dinner awaits. Hours: A la carte Dinner: 6:30 PM - 9:00 PM. Dress Code: Casual/formal. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear shoes or sandals. Reservations: Required.

Star Rock Cafe

  • A la Carte

All kinds of American favorites presented to satisfy all cravings! Hours: 6:30 PM - 11:00 PM. Dress Code: Casual. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear shoes or sandals.

La Dorada

  • A la Carte

Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers. Cuisine: Mediterranean. Dinner Hours: 6:30pm-10:00pm Reservations Required.

La Hacienda

  • Mexican
  • A la Carte

Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers. Dinner Hours: 6:30pm-10:00pm . Reservations Required.

El Faro Snack Grill

  • A la Carte
  • Snack Bar

Tropical, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers. Dinner Hours: 6:30pm-10:00pm . Reservations Required.

Hashiru

  • A la Carte
  • Asian

Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers. Dinner Hours: 6:30pm-10:00pm . Reservations Required.

El Rodizio

  • A la Carte

À la carte Brazilian dining. All the flavours of Brazilian cuisine in a wide selection of dishes including several meat specialities. Book your table; we’ll be delighted to welcome you. Open from 6.30 pm to 10 pm. Gentlemen must wear shirts with sleeves and long trousers

El Mercado

  • A la Carte

Continental buffet breakfast and an extensive dinner menu, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savoury breakfasts. Open from 7 am to 10 am and from 6.30 pm to 7 am (hot snacks served between 11 pm and 7 am and cold snacks from 3 am to 5 am.

Bars

Galaxy Discotgheque

  • Discotheque

Fabulous cocktails to keep you going as you dance the night away. Hours: 11:00 PM - 3:00 AM. Open to adults 18 years of age and older.

Hotel Bars

  • Swim-up pool bar
  • Bar

Take advantage of the IBEROSTAR Paraíso Beach Hotel's generous drink and cocktail menu found throughout its many bars including: Grill de Playa Snack Bar (11:00 a.m. to 6:00 p.m.), El Puente Ice Cream Shop (11:00 a.m. to 6:30 p.m.), El Puerto Snacks (8:00 a.m. to 12:00 noon and 1:00 to 4:00 p.m.), El Faro Bar (continental breakfast 7:00 to 8:00 a.m., breakfast 8:00 to 11:00 a.m., and lunch 11:00 to 4:30 p.m.).

Golf

Nearby Golf

Playacar Golf Club - 20 km south of Playacar. Playacar\'s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen. Holes: 18. Lessons Available.

Good to Know

Childrens Programs

Lucy`s Kid`s Club offers supervised activities from 10:00 am to 5:00 pm, plus there is a children`s pool and kiddie disco from 8:00 pm to 8:45 pm. Applicable Ages: 4-12 year old Program Fees: Complimentary

Hotel Restrictions

No pets allowed, No Spring Breakers. Room service(11:00am - 11:00pm).

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Hotel Reviews

4.3
Iberostar Paraiso del Mar Trip Advisor Rating
(8051 Reviews)
Excellent - 4,750
Iberostar Paraiso del Mar Excellent Reviews
Good - 2,011
Iberostar Paraiso del Mar Good Reviews
Average - 770
Iberostar Paraiso del Mar Average Reviews
Poor - 312
Iberostar Paraiso del Mar Poor Reviews
Terrible - 208
Iberostar Paraiso del Mar Terrible Reviews
Location - 4.0
Iberostar Paraiso del Mar Location Rating
Rooms - 4.0
Iberostar Paraiso del Mar Room Rating
Value - 4.0
Iberostar Paraiso del Mar Value Rating
Cleanliness - 4.0
Iberostar Paraiso del Mar Cleanliness Rating
Service - 4.0
Iberostar Paraiso del Mar Service Rating
Sleep Quality - 4.0
Iberostar Paraiso del Mar Sleep Quality Rating

Recent Reviews

S1031HOlydiat wrote a review August 2025
Iberostar Paraiso del Mar Review Rating

Fantastic

This was a beautiful place with really good food! The people were so kind and Alejandro, Omar, Aranza, and Ricardo were very kind towards us and willing to help in every situation!
Value - 5
Iberostar Paraiso del Mar Review Value Rating
Rooms - 5
Iberostar Paraiso del Mar Review Room Rating
Location - 3
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 5
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 5
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 5
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: August 2025

ArshadR_13 wrote a review August 2025
Iberostar Paraiso del Mar Review Rating

Great Hotel!

We had a wonderful family stay at Waves Paraiso del Mar with a nice welcome since we arrived and well taken care of during our stay. The room was nice, properly cleaned everyday. As for the food, it was tasty either buffet (plentiful and constantly refilled) or ‘à la carte’ - The Mexican buffer night was awesome!

I would like to personally thank these awesome staffs who went above and beyond in their roles:

Concierge:
- Josue whom upon our arrival explained the various spots in the hotel and taking good care of us whenever he saw us
- Javier for reserving the Japanese restaurant for us (Go for that Restaurant!)

Restaurant:
- Chef Manuel & Server Pascual: We have some food restrictions and they both took care for the meals. Outstanding Service from Pascual for advising us at each servings and Chef Manuel for the tasty meal, taking meticulous care during the preparation and finally the awesome show (don’t miss that one at the Japanese Restaurant)
- Chef Octavio, we met him on our last day for buffet. I have rarely seen in a hotel where a chef meeting his guests (buffet) and inquiring about their food preference/concerns (unless you want to call them to compliment) That was a great guest experience Chef Octavio and I hope you keep doing it for your guests

The Prestige club:
- Eduardo who was very attentive and caring.. Thank you for the gifts, the kids love them

Ambassador & Prestige Team:
- Carlos and Shonny will go above and beyond to take good care of you. Thank you for helping us every time we reached out while organizing our stay and making it an awesome one :)

We did encounter some service that were not up to standard and hope it improves. Ag****n from the golf cart team and In***d from the Concierge Team

There was much Seaweed in the sea at this season and the hotel kept cleaning the beach everyday. Military presence constantly on the beach but there was no incident and was safe environment. The pools are great and you’ll end up spending much of your time in there

If you are taking the XCaret trip, it’s a very nice experience (if you receive hotel credits you can use it towards the payment, inquire for discounts) but be careful that if you are returning early, there’ll be a rush at the end for your bus back and that bus goes through every hotel before reaching yours :(

Overall, we would love to be back one day and I hope you get to enjoy a wonderful time there too for your vacation with your loved ones :)
Value - 5
Iberostar Paraiso del Mar Review Value Rating
Rooms - 5
Iberostar Paraiso del Mar Review Room Rating
Location - 5
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 5
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 5
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 5
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: July 2025

M3281RKtonyg wrote a review August 2025
Montreal, Quebec
Iberostar Paraiso del Mar Review Rating

Worst Service Ever Staff super agressive non supportive

I was very disapointed in this resort the food was average at best. I also food on theee seperate occasions hair in my meals? Which was a big disapointment. The nighly entertainment was below par I only say two good shows in the seven days i was there. Most of hotel staff i would say 45% only speaks Spanish which was very hard at times to get any assistance. The hotel staff was agreesive in pushing me and my family to upgrade and/or become members. They have two concierge's there name od Joe and Ricardo both condesending and would give wrong informtaion related to shows or anything else. Reason being because i refused to become member or upgrade. Do not come to this resort the beach as nice, the resport okay service terrible and food was average at best.
Value - 3
Iberostar Paraiso del Mar Review Value Rating
Rooms - 3
Iberostar Paraiso del Mar Review Room Rating
Location - 3
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 3
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 2
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 3
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: August 2025

Safari242823 wrote a review September 2025
Iberostar Paraiso del Mar Review Rating

Access to Other Iberostar Resorts During Stay

Hello,

If I book a stay at one Iberostar hotel, such as Iberostar Waves Paraíso Del Mar, am I allowed access to the other nearby Iberostar resorts for example, Iberostar Selection Paraíso Lindo, Iberostar Grand Paraíso Riviera Maya or Iberostar Waves Paraíso Beach ,during my stay?

Thank you in advance for your help!
Value - 5
Iberostar Paraiso del Mar Review Value Rating
Rooms - 5
Iberostar Paraiso del Mar Review Room Rating
Location - 5
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 5
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 5
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 5
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: September 2025

tammyp731 wrote a review September 2025
Langley City, Langley, British Columbia
Iberostar Paraiso del Mar Review Rating

Great family resort

This is a great middle level resort. The staff is always really friendly and there’s lots to do on site. Great entertainment in the pool.
Date of Stay: December 2024

sd44254 wrote a review September 2025
Iberostar Paraiso del Mar Review Rating

My Solo travel experience!

Traveled to Del Mar September 16 to 20. It was a short get away for myself to experience this level as a club member. We have traveled to the Paraiso complex many times over the past 9 years. We started at Beach, and have stayed multiple times at Maya and Joia(Grand). This time of year the resort felt empty. Daily rain storms helped keep everyone off the beach and out of the pool. I stayed in room 1143 which is located closer to the beach and pool. So the walk to the lobby, Star Prestige Lounge and breakfast (which is at the Beach Buffet) was about a ten minute walk.

I found the room to be clean and in working order. I didn't spend much time there other than to shower and sleep. I didn't use the mini bar, but it was stocked and snacks were provided.

I knew what to expect from the restaurants, some being open air and un-airconditioned. This was not a problem for me. I never had to wait for a seat, but I arrived at opening for each meal. The food was good and enough variety for me. Being there for just 4 nights meant I had limited restaurant options. I enjoyed Italian twice, Mexican and Brazilian once. My service was good at every meal and by the last night Magdiel and the other wait staff were greeting me as a remembered friend and providing my preferred wine promptly. (It does help when you tip regularly) .

The main point of my visit, was to see if I could enjoy myself as we do at Joia, by making use of the members areas. Having the private pool, with swim up bar and sitting are is very nice. It was a good place to hide from the rain. And having options for private lounge and beach area gave me enough variety of places to relax even with the rain.

As a perk of our double black membership, I did have massages every day on the beach and at the spa. All were good experiences of course.

I like the jungle feel of the resort. Walking the paths and seeing the wildlife just makes me more relaxed.

The seaweed was abundant, but the crews cleaned it up daily. Didn't bother me, except when I tried to swim. The storms really churned the water and seaweed up.

This is my favorite pool. Even though I don't swim much, it is very long and provides a lot of room to explore.

Even with all the humidity, I only saw one mosquito. But they have never bothered me in the past either.

I am not a night owl, so I missed most of the shows. What I saw of the Circus Show was good. I also won a hat playing bingo at the theater.

Our membership includes travel by World 2 Meet and my ride was quick each way. No delays form traffic.

In the end, I would stay here again, but I would not do it alone. I love to have time to relax and listen to my audio books. But I really missed my Wife and friends company.
Value - 5
Iberostar Paraiso del Mar Review Value Rating
Rooms - 5
Iberostar Paraiso del Mar Review Room Rating
Location - 5
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 5
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 5
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 5
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: September 2025

Inspire27000033668 wrote a review October 2025
Coalville, Leicestershire, England
Iberostar Paraiso del Mar Review Rating

Read this before you visit!

The Concierges are not your friends. They are sales people who primarily are there to sell but mainly just annoy. After a day of travelling, the last thing you want is a 45 minute check in. They try and get you to join the hotel membership scheme and invite you to a breakfast/try out the other upper class hotel two doors down. My gf and I went along, thinking that's all it would be, not realising. It was basically a timeshare style presentation and when we said no halfway through, they got aggressive and mad and couldn't understand. We said we're here for a holiday, not a 90 minute presentation, we had to speak to about 10 different people, telling them no, just to get out of there. Don't even entertain the concierges, get your room key and go to your room!
Take Mosquito spray!!! So many mossies, and a bottle of it in the hotel will set you back $20, everyone just wants your money there which was frustrating.
Other than that, lovely grounds, massive pool (apart from one day when there was a condom floating in it). There are also these racoon dogs that run around the pool and will try and steal your food, one jumped on my gf then knocked a plate out of my hand scratching her in the process.
The beach is class apart from lots of Jellyfish in the sea. You get sales reps harassing you around the pool and beach each day.
The food was amazing, spoilt for choice everyday, we preferred the buffet to the restaurants.
Entertainment team worked the hardest, they did a great job.
Value - 3
Iberostar Paraiso del Mar Review Value Rating
Rooms - 1
Iberostar Paraiso del Mar Review Room Rating
Location - 2
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 4
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 1
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 1
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: September 2025

sarahcZ1087IC wrote a review October 2025
Iberostar Paraiso del Mar Review Rating

an unforgettable experience at Iberostar

I traveled with my husband and I can say that our experience at this hotel was excellent. The facilities are comfortable and the food is varied.

What stood out most was the attentiveness of the staff, both in the restaurant and at reception, who were always friendly and helpful. A special thanks to concierge Alberto at the Mar Lobby for his professionalism and support in providing us with information from the moment we arrived, which made our stay even more pleasant and comfortable.
As a suggestion, they could improve the speed of service in some areas and the coordination of schedules for some activities, as there were occasional slight delays. However, these details in no way detract from the excellent service and atmosphere of the place.

I would definitely stay here again and highly recommend it.
Value - 4
Iberostar Paraiso del Mar Review Value Rating
Rooms - 4
Iberostar Paraiso del Mar Review Room Rating
Location - 4
Iberostar Paraiso del Mar Review Location Rating
Cleanliness - 4
Iberostar Paraiso del Mar Review Cleanliness Rating
Service - 4
Iberostar Paraiso del Mar Review Service Rating
Sleep Quality - 4
Iberostar Paraiso del Mar Review Sleep Quality Rating
Date of Stay: October 2025

Orlyediaz wrote a review October 2025
Elizabeth, New Jersey
Iberostar Paraiso del Mar Review Rating

Good experience

Hotel was great. Staff is friendly. My daughter had a great time. Room was clean. Activities to enjoy lead by Entertainment Staff at the pool and beach, Shows were really good. Food and drinks excellent at Buffet. Viviana at Concierge was good, Captain (Mayra) at Faro and Chef (Diner Buffet ) were AWSOME to accommodates my little one needs.
Date of Stay: October 2025