Hotel Krystal Cancun

Cancun, Mexico Hotel Krystal Cancun Rating 11042 Reviews

price from $ 0 /night

About Hotel Krystal Cancun

The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through the resort's doors, leave the hustle and bustle of the world behind as you relax on the stretch of white sand beach, tak a dip in the hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in the the beach ball beds. Everything you could need or want is at your fingettips and the goal is to endure your ultimate relaxation. The resort's stunning rooms and suites have been designed for every kind of travler in mind, from family rooms which provide more space, to the ocean view guest rooms, to the suites - incuding the Master and Presidential Suites which have their own private pool. A wide range of cuisines are offered in the three restaurants, three bars, taking advantage of the all-inclusive plan. The resort is ideal for your meeting, conference, wedding, or group event.

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All Inclusive (2957)
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Nov 16, 2025 - Nov 19, 2025 3 nights
  • Krystal Cancun Mexico - Family Studio

    Family Studio

    Approximately 730 sq. feet, these spacious suites consist of two connecting Deluxe Rooms (guaranteed), and are located in the main tower of the hotel. With two bedrooms and two bathrooms, guests enjoy one king bed and two double beds. Maximum occupancy of 5 guests.

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    No rates available for room.
  • Krystal Cancun Mexico -Krystal Club Room

    Krystal Club Room

    To pamper yourself while on vacation, chose these sleek new 345 sq ft rooms which feature fluffy white king or two double beds accented with dark woods & tropical colors, rain showers, LCD televisions, and a private balcony with panoramic ocean views.

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  • Krystal Cancun Mexico -Deluxe Ocean View Krystal Cancun H 05 Club Room jpg

    Deluxe Ocean View

    A 365 sq. feet and balconies offering panoramic views of the Caribbean Sea. Choice of king bed or two double beds. Maximum occupancy of 4 guests.

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  • Krystal Cancun Mexico -Standard Room

    Standard Rooms

    A 365 sq. feet and with floor to ceiling windows offering panoramic views of either the Caribbean Sea or Cancun Lagoon, there is nothing “standard” about these hotel rooms. Choice of king bed or two double beds. Maximum occupancy of 4 guests.

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Hotel Krystal Cancun Amenities

  • Spa
  • Swimming pool(s)
  • Beach
  • Fitness Center
  • Childrens Programs

Weddings At Hotel Krystal Cancun

     Begin your happily ever after in a place that inspires you’ll remember beyond pictures. Whether dreaming of an intimate wedding or extravagant ceremony on the beach, you’ll find the perfect place and package when you book your special day at one of Jewel’s all-inclusive resorts in Jamaica. Let us bring your fantasy to life as our professional event planners take care of your every need – from floral to photography – and discover all of the benefits of getting married at destinations designed with romance in mind.


Restaurants

Amenity Item

Las Velas

  • A la Carte

Relax beachside under a Mexican palapa with an amazing view of the Mexican Caribbean. Open from 11:00 a.m. to 5:00 p.m.

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El Mortero Restaurant

  • Mexican
  • A la Carte

This is the place to relive the charm of old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best, while being accompanied by the soulful serenades of the mariachi. A la carte- reservations required. 6pm -11pm . Dress code: Casual Elegant

Amenity Item

Aquamarina Restaurant

  • A la Carte

A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool, Aquamarina is where it’s at. Be sure to try the mouth-watering Mexican specialties at the breakfast buffet. Breakfast Buffet/Lunch and Dinner A la Carte . 7am to 11:00pm

Bars

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Wet Bar

Swim up to enjoy tasty tropical drinks. Open from 11:00 a.m. to 5:00 p.m.

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Lobby Bar

The place to start your evening with your favorite drink. Open from 10:00 a.m. to 12:00 a.m.

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Cascada

Palapa deck bar overlooking the Caribbean. Open from 11:00 a.m. to 5:00 p.m.

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Beach Club

Enojoy your favorite drinks and quick snacks poolside or on the beach. Open from 11:00 a.m. a 5:00 p.m.

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Hotel Reviews

4
Hotel Krystal Cancun Trip Advisor Rating
(11042 Reviews)
Excellent - 5,518
Hotel Krystal Cancun Excellent Reviews
Good - 2,359
Hotel Krystal Cancun Good Reviews
Average - 1,364
Hotel Krystal Cancun Average Reviews
Poor - 763
Hotel Krystal Cancun Poor Reviews
Terrible - 1,039
Hotel Krystal Cancun Terrible Reviews
Location - 4.0
Hotel Krystal Cancun Location Rating
Rooms - 3.0
Hotel Krystal Cancun Room Rating
Value - 3.0
Hotel Krystal Cancun Value Rating
Cleanliness - 4.0
Hotel Krystal Cancun Cleanliness Rating
Service - 3.0
Hotel Krystal Cancun Service Rating
Sleep Quality - 3.0
Hotel Krystal Cancun Sleep Quality Rating

Recent Reviews

563miriame wrote a review October 2025
Hotel Krystal Cancun Review Rating

Perfect experience

Our experience was incredible, it's our second time and we would return again. The staff is very friendly, very clean, the food is extraordinarily delicious with a lot of variety and Marco is super special when it comes to entertainment, the same as Jhonatan, both are very good. I recommend this place, especially the location is perfect.
Value - 5
Hotel Krystal Cancun Review Value Rating
Rooms - 5
Hotel Krystal Cancun Review Room Rating
Location - 5
Hotel Krystal Cancun Review Location Rating
Cleanliness - 5
Hotel Krystal Cancun Review Cleanliness Rating
Service - 5
Hotel Krystal Cancun Review Service Rating
Sleep Quality - 5
Hotel Krystal Cancun Review Sleep Quality Rating
Date of Stay: October 2025
951magdid wrote a review October 2025
Hotel Krystal Cancun Review Rating

On time, accurate good customer service

Great service in Las Vilas in Krystal Cancún with my server Crus
It was good memory taking with me in this vacation trip.
Service is excellent food is great this one I recommended to friends in the future.
Value - 3
Hotel Krystal Cancun Review Value Rating
Rooms - 3
Hotel Krystal Cancun Review Room Rating
Location - 5
Hotel Krystal Cancun Review Location Rating
Cleanliness - 3
Hotel Krystal Cancun Review Cleanliness Rating
Service - 5
Hotel Krystal Cancun Review Service Rating
Sleep Quality - 3
Hotel Krystal Cancun Review Sleep Quality Rating
Date of Stay: October 2025
479shyannen wrote a review October 2025
Hotel Krystal Cancun Review Rating

The Best Wedding Coordinator and Her Team

I honestly don’t even know where to start Luciana was absolutely incredible! From the very beginning, they made the entire wedding planning process feel effortless. Every little detail was thought of, every question was answered, and every worry I had was taken care of before I could even say it out loud.

Our wedding day ran perfectly truly better than we ever imagined. My family kept saying how flawless everything felt and how calm and organized the whole day was. Luciana made sure everything flowed so smoothly that we were able to be fully present and just enjoy every moment.

It’s rare to meet someone who genuinely cares the way they do. They went above and beyond in every single way from communication, to timing, to making sure we felt completely stress-free. And I have to give a shoutout to her amazing assistant, Aldo, who was just as wonderful always there with a smile, helping with every little detail, and making sure everything was perfect.

I’ll forever be thankful for all the love, care, and dedication Luciana and her entire team poured into our day. If you’re lucky enough to have Luciana (and Aldo!) on your team, you’re in the very best hands.
Date of Stay: October 2025