Dreams Cozumel Cape Resort and Spa

gregoryjS7784RL wrote a review September 2025

Great Experience

We traveled to Cozumel with friends to celebrate my wife's birthday. I visit the island at least once a year and had never stayed at Dreams. However, several of my local friends said it was the best resort on the Island.
So, I chose Dreams for this special occasion, and it exceeded all my expectations.

Date of Stay: September 2025

C7215ZJmandyb wrote a review September 2025

Worst resort EVER!

We have been to Mexico over 10xs we try different resorts ever time. This by far is the worst one. We booked it for our kids and my parent fist trip here . Awful I feel so bad. There is no activities for the kids. Thank goodness that we got a swim out. The buffet is the smallest ever serves the same thing every day. Out of all the 4 restaurants only 1 and the buffet is open nightly. I have never lost weight on vacation😄. I guess the resort is only 25% occupied but we still paid our full amount not my problem. We always go in September every year and this is a first. Very Very disappointed and the front desk is worthless at helping. So don't book here. First bad review I ever left at a resort.

Date of Stay: September 2025

W69PXkimb wrote a review September 2025

Will be going back again.

I have been to Dreams 3 times. Always have a good time. This resort is just the right size, not too big. If you are a preferred member you also have access to Secrets that is next to Dreams. The entertainment Staff is wonderful. Luz, Heydi and Aaron are wonderful. They have great energy.

Windows at Secrets is very good. The steaks are very tasty. The hostess Jenny is super nice and remembers you every time you go there. The wait staff is also good. Angela and Luis Migel are excellent.

The view from our room was spectacular. You can really relax and unwind.

Date of Stay: August 2025

547altonb wrote a review September 2025
Woodstock, Georgia

GO,Stay, Dive.

We went for the diving. Dreams has an onsite Pro-Dive shop on the premises.
ALL of the dive guides are very good and attentive to your needs
We did not use the beach, but it was pretty. We did not use the pools, but they were nice looking.
We do not drink so we can't say anything about the bars.

Date of Stay: September 2025

588danw wrote a review October 2025
Sikeston, Missouri

Wonderful Vacation

We recently returned from a 7 day stay at Dreams Cozumel. We were in room 3423 and had no problems. The AC in the room was very efficient, we had nice, hot water, the bed was so comfortable, our refrigerator was kept stocked with plenty to drink. The Housekeeping staff kept us plenty of fresh towels and washcloths. The Breakfast Buffet at the World Cafe was delicious. Kristel, the hostess, was so sweet and always remembered our name and where we liked to sit. Julio, our waiter, kept our coffee cups filled and was so attentive. We had a very enjoyable vacation and I would definitely go back again!

Date of Stay: September 2025

kellyfI197VT wrote a review October 2025

Great Entertainment & Snorkeling

Entertainment with Luce and William is out of this world! They do an amazing job!!! The hotel staff is super friendly. The resort is very clean. You can use secrets also for food and night life.

Date of Stay: October 2025

deblin3 wrote a review October 2025
Arnold, Missouri

Nice week long getaway

My husband and I stayed at this resort for a week the last week of September and first part of October. The resort is beautiful, the service is amazing. Every single staff person was extremely friendly, kind and helpful. Our room was gorgeous. The A/C was cold, the shower was hot and it was the most comfortable hotel bed I ever slept on. The room was cleaned every single day, our mini fridge was stocked with our favorite sodas and we got Pringles and peanut M&M’s everyday. The beach is beautiful. It’s rocky, but the water is clear, crystal blue. The pool is clean and quiet. The pool bar was closed for maintenance during our stay. The reason I couldn’t give this resort 5 stars is the food. The lack of choices of where to eat, the lack of variety of foods and the unsanitary conditions the food is served in. The only buffet on this resort is an outdoor dining area. The flies, gnats and mosquitoes flying around, landing on and dying on the laid out food is just disgusting. I don’t blame the staff, I blame the owners of the resort. There is no reason, the resort should not have an indoor area for the buffet since it’s the only restaurant open daily for all meals. There is an area to eat inside away from the flying insects, but no place to cook, store or serve the food. The other two sit down restaurants are open on a rotating schedule. If you don’t care for Italian or Mediterranean food, you are out of luck. Room service is and was available. We used room service a lot. Our room phone didn’t work so we had to walk to the lobby to call for room service, but it was available. If you don’t have children, you can walk over to their sister resort, Secrets, and eat at their restaurants. Just check to see if they are open since they operate on a rotating schedule also. If you ask, someone will drive you over to the other resort in a golf cart. Unfortunately, the golf cart path was under construction and the golf cart dropped you off about half way there and we had to walk through the closed portion of another resort to get to the restaurants. There is a path along the beach that you can walk over to the other resort. You might have problems if you have mobility issues and/or children since it is an adult only resort. I enjoyed my trip but due to the issues with the food and food service, I would not return again. Again, I will give a shout out to the hotel staff. They were amazing. Our room was spectacular and spotless. The beach was beautiful.

Date of Stay: October 2025

shannonfH86SR wrote a review October 2025

Family fall break

This resort is a boutique resort. It is a small property with spacious rooms. The food and sunsets were so amazing. The property is maintained beautifully. The beach is beautiful to walk in the morning and night.

Date of Stay: October 2025