Dreams Aventuras Riviera Maya
Riviera Maya,
Mexico 
3648 Reviews
price from $ 0 /night
About Dreams Aventuras Riviera Maya
Redesigned with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa sits like a jewel on the southeast coast of Mexico’s Yucatan Peninsula, serenely placed in a secluded, picture-perfect beach. This Unlimited Luxury resort features spacious rooms and suites with balconies or terraces with brilliant views of the Caribbean, yacht-filled marina, shimmering pools or gardens.
A dreamlike playground, Dreams Puerto Aventuras features exquisite accommodations, true gourmet dining and premium beverages, swim up bars and lounges, a world class spa, Explorer’s Club for kids, and enough fun and pleasure to fill every waking hour. Dreams Puerto Aventuras Resort & Spa is located 15 minutes south of Playa del Carmen in Puerto Aventuras on a private beach north of the Mayan ruins of Xcaret and Tulum. 60 minutes from Cancun International Airport. In the neighboring marina community you’ll find a picturesque market, shops, a challenging golf course, swim with dolphins and a yacht filled harbor.
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Nov 16, 2025 -
Nov 19, 2025 3 nights
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Deluxe Garden View Double
Deluxe Garden View Double rooms offer two double beds, a closet, full bathroom with single or double vanities, and a private furnished terrace with views of the gardens.
Unavailable
No rates available for room. -
Deluxe Garden View King
Deluxe Garden View King rooms offer a king size bed, a closet, sofabed on selected rooms, full bathroom with single or double vanities, and a private furnished terrace with views of the gardens. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Deluxe Pool View Double
Deluxe Pool View Double rooms offer two double beds, a closet, full bathroom with single or double vanities, and a private furnished balcony or terrace with pool views.
Unavailable
No rates available for room. -
Deluxe Pool View King
Deluxe Pool View King rooms offer a king size bed, a closet, sofabed on selected rooms, full bathroom with single or double vanities, and a private furnished balcony or terrace with pool views. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Deluxe Oceanview Double
Deluxe Ocean View Double rooms offer two double beds, a closet, sofabed on selected rooms, full bathroom with single or double vanities, and a private furnished balcony or terrace with ocean views.
Unavailable
No rates available for room. -
Deluxe Ocean View King
Deluxe Ocean View King rooms offer a king size bed, a closet, sofabed on selected rooms, full bathroom with single or double vanities, and a private furnished balcony or terrace with ocean views. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Deluxe Marina View Double
Deluxe Marina View Double rooms offer two double beds, a closet, sofabed on selected rooms, full bathroom with single or double vanities, and a private furnished balcony or terrace with marina views.
Unavailable
No rates available for room. -
Deluxe Marina View King
Deluxe Marina View King rooms offer a king size bed, a closet, sofabed on selected rooms, full bathroom with single or double vanities, and a private furnished balcony or terrace with marina views. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Preferred Club Honeymoon Suite Marina View
Adults Only, Must be 18 years or older to stay in this room category. Honeymoon Hot Tub Marina View King rooms offer king size bed, exterior whirlpool for two on the terrace that is facing the Marina, closet, desk, full bathroom, closet, single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team. Note: this category is only for couples, children are not allowed.
Unavailable
No rates available for room. -
Preferred Club Honeymoon Suite Ocean View
Adults Only, Must be 18 years or older to stay in this room category. Honeymoon Hot Tub Ocean View King rooms offer king size bed, exterior whirlpool for two on the terrace, desk, full bathroom, closet, single or double vanities and private furnished balcony. These rooms are facing to our beautiful Ocean. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team. Note: this category is only for couples, children are not allowed.
Unavailable
No rates available for room. -
Preferred Deluxe Marina View Double
The Preferred Club Marina View Double rooms offer two double beds, with spectacular views of the marina. These rooms are facing the Marina and they have a closet, full bathroom with single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team.
Unavailable
No rates available for room. -
Preferred Deluxe Marina View King
The Preferred Club Marina View King rooms offer a king size bed with spectacular views of the marina. These rooms are facing the Marina and they have a closet, sofabed on selected rooms, full bathroom with single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Preferred Club Ocean View Double
Preferred Club Ocean View Double rooms offer two double beds, with spectacular views of the Ocean. These rooms are facing the Ocean and they have a closet, sofabed on selected rooms, full bathroom with single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team.
Unavailable
No rates available for room. -
Preferred Club Ocean View King
Preferred Club Ocean View King rooms offer a king size bed with spectacular views of the Ocean. These rooms are facing the Ocean and they have a closet, sofabed on selected rooms, full bathroom with single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Preferred Club Swim Out King
Preferred Club Swim Out King rooms offer a king size bed and are located on the ground floor facing the pool. These rooms have a closet, sofabed on selected rooms, full bathroom with single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team. Note: Rollaway beds are available upon request to accommodate up to 3 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Preferred Club Swim Out Double
Preferred Club Swim Out Double rooms offer two double beds and are located on the ground floor facing the pool. These rooms have a closet, full bathroom with single or double vanities and private furnished balcony. Superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team.
Unavailable
No rates available for room. -
Preferred Club Family Ocean View
Private, furnished balcony or terrace? Closet, desk, and sofa (in some rooms)? Preferred Club amenities? Preferred location on the penthouse floor with amazing view of the sunset? Maximum occupancy: 6 guests (Up to 3 adults and two children or 2 adults and 4 children)
Unavailable
No rates available for room. -
Preferred Club Master Suite Ocean View
Full bathroom plus powder room? Separate living room? Private, furnished balcony or terrace? Preferred location on the penthouse floor with amazing view of the sunset? Preferred Club amenities? Maximum occupancy: 3 (adults + children)?with maximum of 2 adults? Extra rollaway beds available upon request
Unavailable
No rates available for room. -
Preferred Club Family Room Swim Out
Private furnished terrace Bathroom with shower and single or double vanities Sofa (select rooms), desk and closet Maximum occupancy: 6 guests (adults + children) with a maximum of 5 adults Note: Rollaway beds are available upon request to accommodate up to 4 people in a room with 1 king-size bed.
Unavailable
No rates available for room. -
Preferred Club Family Room Marina View
Preferred Family Room Marina View offers two guaranteed connecting rooms, one with a double bed and a second room with a king-sized bed, a closet, hideaway sofa, full bathroom with single or double vanities, and a private furnished balcony with marina views. It’s superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team.
Unavailable
No rates available for room. -
Preferred Club Family Room Pool View
Preferred Family Room Pool View offers two guaranteed connecting rooms, one with a double bed and a second room with a king-sized bed, a closet, hideaway sofa, full bathroom with single or double vanities, and a private furnished balcony with pool views. It’s superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team.
Unavailable
No rates available for room. -
Preferred Club Master Suite Ocean View W/hot Tub
Preferred Club Master Suite Ocean View w/hot tub offers spectacular views of the ocean with one king size bed, desk, closet, sofa bed, full bathroom with shower and double vanities, separate living and dinning room, private furnished balcony and access to the Preferred Club. This suites have superior amenities include pillow menu, upgraded mini-bar, Preferred Club Lounge, Preferred Club breakfast available only at Oceana restaurant, Preferred Club pool with swim up bar and access to hydrotherapy circuit in our beautiful spa, space must be arrange with Spa team.
Unavailable
No rates available for room.
Dreams Aventuras Riviera Maya Amenities
- Spa
- Bicycles
- Volleyball
- Golf
- Swimming pool(s)
- Hot Tub / Jacuzzis
- Scuba Lessons
- Non-motorized water sports
- Scuba Diving
Weddings At Dreams Aventuras Riviera Maya
Begin your new life together or write the next chapter in a storybook tropical setting. Each of our romantic wedding, honeymoon and anniversary packages is thoughtfully designed to make the most of your special time together. Choose from romantic wedding packages, each featuring free anniversary nights. Then let AMResorts Group on-site wedding coordinators handle all the details so you can focus on one another.
General
Unique oceanfront 30-person Jacuzzi.
Two pools, including a quiet, relaxing adult pool.
Golf
Wireless Internet Service
WiFi service is available throughout all sleeping rooms, meeting rooms and most areas including pools, beach and some restaurants. This service is provided by HotSpot (external supplier) and can be purchased in prepaid cards at the front desk or online and billed to your credit card.
Explorers Club (Kids Club)
Supervised activities exclusively for children only from 3 – 12 years old based on science, nature and exploration including: sandcastle competitions, arts and crafts, big-screen movies on the beach, ocean trampoline, climbing wall, Euro-Bungee, game room, large playground with tree house, and the weekly camp out adventure where children sleep in tents on the beach or at the club – with parents’ approval of course.
Open daily from 9:00 am – 10:00 pm
Fully supervised activities.
Beeper system available to reach the parents.
Dreams Spa by Pevonia
Offering world-class spa services providing the ultimate in pampering with treatments from the traditional to the unusual incorporating native nutrient-rich fruits, flora and techniques. (Advanced reservations required and an additional cost applies)
-Full spa menu of body treatments and rejuvenating therapies
-Relaxation area with a fountain and fresh fruit juice bar
-Steam bath
-Sauna
-Large outdoor Jacuzzis
-Outdoor massage palapas
-Facial treatments
-Full-service beauty salon
-Spa boutique
-Soothing indoor massage rooms
-Teens & kids spa treatments
-Prestigious skin care line products
Open from 8am-8pm
Fitness Center
The state-of-the-art fitness center provides a full range of cardio-conditioning equipment including: free weights, treadmills, life cycles, stair climbers and cross trainers.
Open from 6am-8pm
Oceana
Adults-only fresh gourmet seafood served à la carte with views of the marina. Casual Attire Hours: open for dinner from 6:30 pm – 11:00 pm
Scuba Diving
Pro Dive Mexico is a PADI 5 STAR Gold Palm scuba centre, recognized with the NATIONAL GEOGRAPHIC award, and based at several luxury resorts. One of their most prestigious scuba centre is based at our 5 Star luxury Dreams Puerto Aventuras Resort & Spa, providing daily scuba excursions, snorkel trips, scuba training and some other great excursions for all our guests. Their certified PADI instructors will guide our guests to one of the many incredible coral reefs, or offer scuba training for beginning divers, all the way up to seasoned warriors. For our guests without scuba diving experience who wish to “get their feet wet”, our patient experts are ready to safely introduce them by free daily pool lessons and demonstrations. It’s a thrill and inviting sight to see all the professional equipment lined up, on the edges of your pool for these courtesy demonstrations.
For those guests who desire an experience atop the waves rather then beneath them, a multitude of courtesy equipment, watercraft sports and activities will be provided. Our guests can embark on an educational sailing or kayaking excursion under the supervision of their experienced staff. With Pro Dive Mexico you’re not getting just another hotel water sports service. You’re getting a total-immersion experience, limited only by your own desire and imaginations. Our staff is multilingual, and every team member is CPR and first aid trained.
As one of the most trusted companies in the business, they have been awarded several prestigious titles, including the PADI 5 STAR GOLD PALM and official recognition as a NATIONAL GEOGRAPHIC Dive Centre. Only three in Mexico. We invite you to experience our quality of services and discover the truly amazing treasures of the Riviera Maya.
Restaurants
Coco Café/Gelato Factory
- Coffee Shop
Café serving premium coffee, deli snacks and late-night bites in a casual and relaxed atmosphere daily Hours: 6 a.m. - 11 p.m.
Barefoot Grill
A beach side grill serving delicious burgers and hot dogs in an outdoor terrace.
Open daily from 11am-6pm
Seaside
A la carte Steak and Grilled specialties.
Open daily for lunch and dinner. (casual attire)
Lunch from 11am-5pm
Dinner from 6:30pm-11pm
Oceana
Adults-only fresh gourmet seafood served à la carte with views of the marina.
Hours: open for dinner from 6:30 pm – 11:00 pm (Casual Attire)
El Patio
À la carte authentic Mexican cuisine.
Hours: Open daily for Dinner from 6:30 pm – 11:00 pm. (Casual Attire)
Portofino
Fresh Italian specialties served à la carte. Air conditioning and outdoor service available at the terrace.
Hours: open for dinner from 6:00 pm - 11:00 pm. (Casual Elegance: neat attire. Long pants for men.)
World Cafe
Buffet style cuisine with a variety of international specialties featuring theme nights.
Open daily for breakfast, lunch and dinner. (Casual attire. (No sleeveless shirts for men)
Breakfast from 7:00 am - 11:00 am
Lunch from 12:30 pm - 3:00 pm
Dinner from 6:00 pm – 11:00 pm
Bars
Desires
Enjoy the night in a sports bar lounge ambience, serving international and national beverages. (casual attire)
Open 6pm-1am
Barracuda
Beachside Bar
Open 10am-6pm
Sugar Reef
Poolside Bar
10am-11pm
Wet bar service hours 10am-5pm
Manatees
Swim up Bar located on the adults only area.
Open 10am-6pm
Gohan Sushi Bar
Stop and grab some sushi at this a la carte Sushi Lounge.(casual attire)
Open from 6:30pm-11pm
Family
Core Zone Teens Club
- Teen Club
Core Zone Teens Club for ages 13-17, features a vast array of sports and games, weekly bonfires and mixers. Open daily from 2:00 p.m. – 10:00 p.m.
Explorer's Club
- Kids Club
Explorers Club For Kids ages 3-12, offering video treasure hunts, a Mayan rock climbing wall and even a weekly camping adventure. Open daily from 9 a.m. – 9:30 p.m.
Good to Know
Points of Interest
Xcaret (ecological-archeological theme park) – 9 miles (14.5 km)
Akumal – 11 miles (17.5 km)
Playa del Carmen – 12 miles (19 km)
Xel-ha (freshwater lagoons) – 22 miles (35.5 km)
Tulum Archeological site – 28 miles (45 km)
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Hotel Reviews
4.5
![Dreams Aventuras Riviera Maya Trip Advisor Rating]()
(3648 Reviews)
(3648 Reviews)
Excellent - 2,703
![Dreams Aventuras Riviera Maya Excellent Reviews]()
Good - 460
![Dreams Aventuras Riviera Maya Good Reviews]()
Average - 217
![Dreams Aventuras Riviera Maya Average Reviews]()
Poor - 122
![Dreams Aventuras Riviera Maya Poor Reviews]()
Terrible - 146
![Dreams Aventuras Riviera Maya Terrible Reviews]()
Location - 4.0
![Dreams Aventuras Riviera Maya Location Rating]()
Rooms - 4.0
![Dreams Aventuras Riviera Maya Room Rating]()
Value - 4.0
![Dreams Aventuras Riviera Maya Value Rating]()
Cleanliness -
4.0
![Dreams Aventuras Riviera Maya Cleanliness Rating]()
Service - 4.0
![Dreams Aventuras Riviera Maya Service Rating]()
Sleep Quality - 4.0
![Dreams Aventuras Riviera Maya Sleep Quality Rating]()
Recent Reviews
lukaszr647 wrote a review
October 2025
![Dreams Aventuras Riviera Maya Review Rating]()
Fun/excellente
Sebastian was a great, friendly pool games host. Lots of fun and excitement!!! All of the staff was super friendly except the guy that works at the gift shop! 🙂
Value - 5
![Dreams Aventuras Riviera Maya Review Value Rating]()
Rooms - 5
![Dreams Aventuras Riviera Maya Review Room Rating]()
Location - 5
![Dreams Aventuras Riviera Maya Review Location Rating]()
Cleanliness - 5
![Dreams Aventuras Riviera Maya Review Cleanliness Rating]()
Service - 5
![Dreams Aventuras Riviera Maya Review Service Rating]()
Sleep Quality - 5
![Dreams Aventuras Riviera Maya Review Sleep Quality Rating]()
Date of Stay: October 2025
charlieaB7464BV wrote a review
October 2025
![Dreams Aventuras Riviera Maya Review Rating]()
Fantastic hotel, fantastic staff!!
Dreams adventuras Rivera Maya has been a fantastic host for the 10 days we have been here. The hotel is clean, food is decent with plenty of choice with a few restaurants under restoration so they’ll be even more choice in the future. The staff have been extremely helpful and welcoming creating a feel good atmosphere. Special shoutouts to Christian and Sebastian who are part of the entertainment team, they have made an effort to make us feel welcome and have provided plenty of entertainment around hotel for everyone to enjoy. Would highly recommend staying here!
Value - 5
![Dreams Aventuras Riviera Maya Review Value Rating]()
Rooms - 5
![Dreams Aventuras Riviera Maya Review Room Rating]()
Location - 5
![Dreams Aventuras Riviera Maya Review Location Rating]()
Cleanliness - 5
![Dreams Aventuras Riviera Maya Review Cleanliness Rating]()
Service - 5
![Dreams Aventuras Riviera Maya Review Service Rating]()
Sleep Quality - 5
![Dreams Aventuras Riviera Maya Review Sleep Quality Rating]()
Date of Stay: October 2025
K4895LVanthonyn wrote a review
October 2025
![Dreams Aventuras Riviera Maya Review Rating]()
Adriana from the front desk was also an absolute gem. She made us feel very welcome and always called me out by my name to say hi when I walked by. Amazing staff member!
Food was mediocre, but oceana and seaside grill were very good.
Resort is nice and pools, slides, and evening entertainment were great. The bedding and pillows were not the best but overall what matters is solid.
Great place to relax and recharge, but you might crave different food after a week.
Great for couples looking to relax/recharge
Sebastian and Christian from the events team made are stay so much more fun and memorable. Their charisma and fun banter made us laugh everyday!! Best part of our stayAdriana from the front desk was also an absolute gem. She made us feel very welcome and always called me out by my name to say hi when I walked by. Amazing staff member!
Food was mediocre, but oceana and seaside grill were very good.
Resort is nice and pools, slides, and evening entertainment were great. The bedding and pillows were not the best but overall what matters is solid.
Great place to relax and recharge, but you might crave different food after a week.
Value - 4
![Dreams Aventuras Riviera Maya Review Value Rating]()
Rooms - 4
![Dreams Aventuras Riviera Maya Review Room Rating]()
Location - 4
![Dreams Aventuras Riviera Maya Review Location Rating]()
Cleanliness - 4
![Dreams Aventuras Riviera Maya Review Cleanliness Rating]()
Service - 4
![Dreams Aventuras Riviera Maya Review Service Rating]()
Sleep Quality - 3
![Dreams Aventuras Riviera Maya Review Sleep Quality Rating]()
Date of Stay: October 2025
bozot995 wrote a review
October 2025
![Dreams Aventuras Riviera Maya Review Rating]()
Best Mexican hotel yet
We have been to Mexico 3 times and this is the best one yet. The entertainment team makes it the best, especially Christian. By far our favourite member of the team
Value - 5
![Dreams Aventuras Riviera Maya Review Value Rating]()
Rooms - 5
![Dreams Aventuras Riviera Maya Review Room Rating]()
Location - 5
![Dreams Aventuras Riviera Maya Review Location Rating]()
Cleanliness - 5
![Dreams Aventuras Riviera Maya Review Cleanliness Rating]()
Service - 5
![Dreams Aventuras Riviera Maya Review Service Rating]()
Sleep Quality - 4
![Dreams Aventuras Riviera Maya Review Sleep Quality Rating]()
Date of Stay: October 2025
MegziePass wrote a review
October 2025
![Dreams Aventuras Riviera Maya Review Rating]()
This resort provides top service with a smile , and is ideal for relaxation. Although a bit expensive, we booked a tour to the Chichen Itza and one of the Cenote, EVERYTHING was taken care of. All you had to do was show up. Very well planned.
The only disadvantage is the cost of items in the resort. Hence 4 stars. E.g. 10 usd for crisps. Please note it's a family friendly resort, so you may not always have the silence of you need it BUT there's rules in place to keep noise to a minimum at night.
Thank you for making our stay memorable. HIGHLY RECOMMEND
Excellent service
My husband and I spent our 10 year wedding anniversary here. The staff really made us feel special. They gave us a complementary special breakfast delivered to our room and bottle of wine to celebrate. Alejandra, our concierge was absolutely amazing! I also booked a head massage with Elizabeth. The best head message I've received in my life!!! Although I specifically mentioned two individuals, everyone was absolutely amazing and friendly.This resort provides top service with a smile , and is ideal for relaxation. Although a bit expensive, we booked a tour to the Chichen Itza and one of the Cenote, EVERYTHING was taken care of. All you had to do was show up. Very well planned.
The only disadvantage is the cost of items in the resort. Hence 4 stars. E.g. 10 usd for crisps. Please note it's a family friendly resort, so you may not always have the silence of you need it BUT there's rules in place to keep noise to a minimum at night.
Thank you for making our stay memorable. HIGHLY RECOMMEND
Date of Stay: October 2025
U8877DBtimm wrote a review
October 2025
Kitchener, Region of Waterloo, Ontario
![Dreams Aventuras Riviera Maya Review Rating]()
The Dreams chain in general has been both
good and bad for our family, and in saying that I will start with the positives.
The Dreams Aventuras has a really great layout, ocean view rooms ($), mostly great staff, nice pool, and very good food. The main buffet was great and so were the a la cartes.
We picked this resort because of the size and for the beach. A calm bay for our small grandchildren to play in safely.
The negatives: starting as we walked into the resort the smell of sulphur was overwhelming, and if you know what sulphur smells like it is not great and resembles the smell of sewage. We had no idea what created the smell until we went down to the beach and realized it was the massive amount of rotting seaweed trapped in the bay (please look at the photos as this is not just a seaweed issue. It is a mismanagement of seaweed issue ) They did have staff haphazardly trying to clear it, but as the week went on became worse. We were there for 10 days in total and our family of 9 were there for my wife's 60th birthday. The seaweed was bad enough that not only could we not swim at the beach, you could not even sit anywhere near the beach to look at the sea. The 10 days we were there one person sat on a chair and was reading a book as I am pretty they would not of stayed long with the smell, and looking at rotting brown seaweed. Now we do realize nature has its ways in the Caribbean and seaweed can be an issue, but the mismanagement of the entry of the bay opening made the seaweed problem totally unacceptable. Once the manager returned from holidays, the seaweed issue over the last two days at the resort was being removed and managed properly and cleared up to the point that the beach (as we were leaving), could of been used with daily management. The manager during the time we were there until day 9 and 10 was a young man by the name of Henry.
I only know this as he was also taking our reservations and being the acting manager. Nice gentlemen, but you could tell didn't have the experience to act as a manager for a large resort.
My wife and daughters wore silver jewellery that turned black by weeks end from whatever chemicals were used in the swimming pool. Maybe over compensating chemicals because of the large quanity of people in the pool every day with no swimming beach access.
Another situation came up as I was leaving the bathroom near the pool there is a slope on the concrete and fell as there was no traction strips on the slanted surface, only a rug facing the wrong direction so the possibility of slipping is magnified. I did hit my head on the concrete wall and had a contusion. Accidents do happen, but could be easily been prevented with a bit of thought. They quickly put up a wet floor sign after it happened. If you are going to have a bathroom near a pool the proper flooring should be installed for people slipping especially when its near the bar and high traffic volume . I did mention to Henry immediately that its a problem, and he said he would take care of the it. I went back the next three days and nothing was done with traction strips, and I had to keep angling the mat down the slant as to prevent the same accident happening to another vacationer. The cleaning staff finally got the hint and left the mat in that position.
I did reach out to the hotel and let it known I was not at all happy with these situations, and expected some sort of compensation for what is suppose to be a 5 star upscale resort for families. If you have stayed at a Dreams before which our family has, you know their quality standards and this hotel did not measure up to Dreams Jade in Puerto Morelos we stayed at the year before in June exactly one year before. They also had seaweed issues as to be expected, but managed it properly and were able to enjoy the beach all week long. The resort manager in short told me its not anything they did wrong and its just nature along with offering us a free message after spending over $15,000. When you bring a family for a special occasion to a high end resort, you do expect it to be managed properly, and would NEVER EVER expect not to be able to use the beach.
When you spend thousands of dollars on a Caribbean vacation, you do expect to be on a beach PERIOD!
Kitchener, Region of Waterloo, Ontario
DO NOT GO IN JUNE!!! / MANAGEMENT ISSUES
This would’ve been a 4+ review but…The Dreams chain in general has been both
good and bad for our family, and in saying that I will start with the positives.
The Dreams Aventuras has a really great layout, ocean view rooms ($), mostly great staff, nice pool, and very good food. The main buffet was great and so were the a la cartes.
We picked this resort because of the size and for the beach. A calm bay for our small grandchildren to play in safely.
The negatives: starting as we walked into the resort the smell of sulphur was overwhelming, and if you know what sulphur smells like it is not great and resembles the smell of sewage. We had no idea what created the smell until we went down to the beach and realized it was the massive amount of rotting seaweed trapped in the bay (please look at the photos as this is not just a seaweed issue. It is a mismanagement of seaweed issue ) They did have staff haphazardly trying to clear it, but as the week went on became worse. We were there for 10 days in total and our family of 9 were there for my wife's 60th birthday. The seaweed was bad enough that not only could we not swim at the beach, you could not even sit anywhere near the beach to look at the sea. The 10 days we were there one person sat on a chair and was reading a book as I am pretty they would not of stayed long with the smell, and looking at rotting brown seaweed. Now we do realize nature has its ways in the Caribbean and seaweed can be an issue, but the mismanagement of the entry of the bay opening made the seaweed problem totally unacceptable. Once the manager returned from holidays, the seaweed issue over the last two days at the resort was being removed and managed properly and cleared up to the point that the beach (as we were leaving), could of been used with daily management. The manager during the time we were there until day 9 and 10 was a young man by the name of Henry.
I only know this as he was also taking our reservations and being the acting manager. Nice gentlemen, but you could tell didn't have the experience to act as a manager for a large resort.
My wife and daughters wore silver jewellery that turned black by weeks end from whatever chemicals were used in the swimming pool. Maybe over compensating chemicals because of the large quanity of people in the pool every day with no swimming beach access.
Another situation came up as I was leaving the bathroom near the pool there is a slope on the concrete and fell as there was no traction strips on the slanted surface, only a rug facing the wrong direction so the possibility of slipping is magnified. I did hit my head on the concrete wall and had a contusion. Accidents do happen, but could be easily been prevented with a bit of thought. They quickly put up a wet floor sign after it happened. If you are going to have a bathroom near a pool the proper flooring should be installed for people slipping especially when its near the bar and high traffic volume . I did mention to Henry immediately that its a problem, and he said he would take care of the it. I went back the next three days and nothing was done with traction strips, and I had to keep angling the mat down the slant as to prevent the same accident happening to another vacationer. The cleaning staff finally got the hint and left the mat in that position.
I did reach out to the hotel and let it known I was not at all happy with these situations, and expected some sort of compensation for what is suppose to be a 5 star upscale resort for families. If you have stayed at a Dreams before which our family has, you know their quality standards and this hotel did not measure up to Dreams Jade in Puerto Morelos we stayed at the year before in June exactly one year before. They also had seaweed issues as to be expected, but managed it properly and were able to enjoy the beach all week long. The resort manager in short told me its not anything they did wrong and its just nature along with offering us a free message after spending over $15,000. When you bring a family for a special occasion to a high end resort, you do expect it to be managed properly, and would NEVER EVER expect not to be able to use the beach.
When you spend thousands of dollars on a Caribbean vacation, you do expect to be on a beach PERIOD!
Date of Stay: October 2025
588kawanah wrote a review
October 2025
Indianapolis, Indiana
![Dreams Aventuras Riviera Maya Review Rating]()
Indianapolis, Indiana
Amazing
Without a shadow of a doubt the staff at the resort makes this resort amazing. The hospitality and kindness was above average!
Date of Stay: October 2025
D8572UNpault wrote a review
November 2025
Yalding, Maidstone, Kent, England
![Dreams Aventuras Riviera Maya Review Rating]()
Yalding, Maidstone, Kent, England
Superb Friendly Hotel in a great location.
The Staff were all amazing and the location of the hotel being in a safe large gated community fantastic, Food was good and we never had any problems with stomach upsets etc, The hotel was spotless. We rented out golf buggies from Julia on Facebook ( $50 a day) and these were great fun allowing us to travel inside the large gated community ( Free Dolphin show at the Marina is well worth visiting at feed times which first was around 11/12 am). Drinks are free flowing and of reasonable quality, We went preferred and it was well worth the money. Room was large and very clean with a fridge kept topped up. There were loads of sun beds and no fight for towels as they were readily available in all locations.
Date of Stay: October 2025
Passport257822 wrote a review
November 2025
![Dreams Aventuras Riviera Maya Review Rating]()
Beautiful hotel - the decor is gorgeous, it feels special.
Ok beach - not as some reviews suggest, there are definitely better beaches nearby. Kayak and paddle boards are brilliant. Safe for kids.
Food - this is where we felt the hotel could share more. We loved that most of our dining experiences were à la carte but conversely it felt limited - having to ask for bananas, mangos, kiwis (anything more expensive), limiting bacon at breakfast by having to order it at the grill, no smoothies at the bar - just syrupy drinks. It just felt like the budget was tight - which doesn’t align with the wonderful staff or surroundings.
Gluten free - one of our party was gluten free, the staff were amazing at recognising this need and helping us to plan in advance to avoid long waits for food - however around 60% of the time the order wasn’t ready on time and/or we had to re-order. It definitely felt the gluten free experience was second rate as burgers, any breads and sandwiches were all served in a weird cake like bread that instantly fell apart. It’s little touches like this (and the food as above) that could so easily be improved.
Huge shout out to Sebastian - your energy is fantastic and the team are so inclusive.
Hannae, Ezequiel and Jhonothan in the restaurant were so sweet and thoughtful- thank you!
Romeo, Ariana and Francisco in the reception/front desk were all amazing! So helpful!
Andrea is the best masseuse you will ever find!
Thank you everyone for your wonderful warmth and care, it was felt on every level.
Last note, the music was often so loud and sometimes two songs being played at once - please guys remember not everyone wants to rave at the same time
Beautiful family holiday just a few little suggestions
Excellent staff - exceptionally hardworking and attentive.Beautiful hotel - the decor is gorgeous, it feels special.
Ok beach - not as some reviews suggest, there are definitely better beaches nearby. Kayak and paddle boards are brilliant. Safe for kids.
Food - this is where we felt the hotel could share more. We loved that most of our dining experiences were à la carte but conversely it felt limited - having to ask for bananas, mangos, kiwis (anything more expensive), limiting bacon at breakfast by having to order it at the grill, no smoothies at the bar - just syrupy drinks. It just felt like the budget was tight - which doesn’t align with the wonderful staff or surroundings.
Gluten free - one of our party was gluten free, the staff were amazing at recognising this need and helping us to plan in advance to avoid long waits for food - however around 60% of the time the order wasn’t ready on time and/or we had to re-order. It definitely felt the gluten free experience was second rate as burgers, any breads and sandwiches were all served in a weird cake like bread that instantly fell apart. It’s little touches like this (and the food as above) that could so easily be improved.
Huge shout out to Sebastian - your energy is fantastic and the team are so inclusive.
Hannae, Ezequiel and Jhonothan in the restaurant were so sweet and thoughtful- thank you!
Romeo, Ariana and Francisco in the reception/front desk were all amazing! So helpful!
Andrea is the best masseuse you will ever find!
Thank you everyone for your wonderful warmth and care, it was felt on every level.
Last note, the music was often so loud and sometimes two songs being played at once - please guys remember not everyone wants to rave at the same time
Date of Stay: October 2025