Sandals Whitehouse

South Coast, Jamaica Sandals Whitehouse Rating 13437 Reviews

price from $ 0 /night

About Sandals Whitehouse

Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now.

Luxury Included
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Dec 13, 2025 - Dec 16, 2025 3 nights
  • French Deluxe Beachfront Patio Room(dl)

    In the French Village, these gracefully furnished rooms offer an impressive view of Jamaica's untouched south coast. Rooms have a king size bed and flat screen television. It boasts a large bathroom and private alcove style balcony. ROOM VIEW: Beach and Pool.

    Unavailable
    No rates available for room.
  • Luxury Beachfront Room(lx)

    Located on the second floor of the Italian and Dutch villages and on the third floor of the French, these gracefully furnished beachfront rooms offer an impressive view of Jamaica's untouched south coast. Providing the perfect backdrop for relaxation, these expansive rooms boast an en-suite bathroom and private alcove-style balcony. ROOM VIEW: Beach and Pool.

    Unavailable
    No rates available for room.
  • Honeymoon Grande Luxe Beachfront Room(gb)

    Offering the ultimate in relaxation and comfort, these rooms are located on the third floors of both Italian and Dutch villages, and on the fourth floor of the French and are exquisitely furnished throughout with handcrafted hardwood furniture including a four poster bed. These rooms boast a unique vista both of the property's lush tropical gardens and an awe-inspiring view of the Caribbean Sea from the room's private balcony. Room View: Beach and Pool.

    Unavailable
    No rates available for room.
  • Penthouse Honeymoon Beachfront Concierge Room(pc)

    Elegant bedrooms on the fourth floor of both the French and Italian Villages with view of beach and pool. Full Concierge service is available. All rooms have a 4 poster king size bed, air conditioning, amenity kit, hair dryer, telephone, in-room safe, CD/clock radio, satellite TV, iron and ironing board, private bath and shower.

    Unavailable
    No rates available for room.
  • Grande Luxe Beachfront Concierge Suite(bc)

    Located on the second and third floors of Dutch and Italian Village. Enjoy the very best the Caribbean has to offer. Whether lying in the king-sized four poster mahogany bed or enjoying breakfast on the private balcony, the sight of Jamaica's rolling hills meeting the azure waters of the Caribbean Sea is simply breath-taking. With natural light enhancing the suite's subtle tones, these rooms boast a flat screen television and in-room stocked bar, as well as well-appointed bathroom featuring his and hers vanities, walk-in shower and whirlpool bath. Room View: Beach and Pool.

    Unavailable
    No rates available for room.
  • Honeymoon Beachfront Penthouse Concierge Suite(hp)

    Situated on the fourth floors of the Italian and Dutch villages, these inviting Club Level suites feature a breath-taking view of the southern coastline from its private balcony to give the ultimate in romantic solitude. Subtle details enhance its beautiful layout. Outfitted with Jamaica's finest mahogany furniture, each suite comes with a king-sized four poster bed, a marble bathroom masterfully designed for two, whirlpool bath and walk-in shower. Room View: Beach and Pool.

    Unavailable
    No rates available for room.
  • Honeymoon Beachfront One Bedroom Luxury Suite(1b)

    Tucked away in the beautiful Italian and Dutch Villages, these alluring Love Nest Suites offer the finest in Caribbean luxury. Each chic retreat boasts a spacious bedroom where every detail has been carefully selected to provide you with the utmost in comfort including exquisite furnishings and a handcrafted mahogany four-poster king-size bed. The en-suite marble-appointed bathroom impresses with amenities such as a double vanity, walk-in shower and whirlpool bath to enjoy a relaxing moment with the one you love. The suite's expansive living room boasts a fully-stocked bar and leads to a private balcony showcasing views of tropical greenery and the turquoise water of the Caribbean Sea. Butler Elite and 24-hour room service included. Room View: Beach.

    Unavailable
    No rates available for room.
  • One Bedroom Penthouse Honeymoon Beachfront Suite(1p)

    These lavish butler-level Love Nest Suites offer the pinnacle of island luxury. Each romantic enclave features a spacious bedroom where every detail has been carefully selected to provide you with the utmost in comfort including exquisite furnishings and a handcrafted mahogany four-poster king-size bed. The en-suite marble-appointed bathroom impresses with amenities such as a double vanity, walk-in shower and whirlpool bath to enjoy a relaxing moment with the one you love. And just when you thought this secluded paradise could not get any better, an expansive fully-furnished living room complete with a fully-stocked bar leads to a private balcony showcasing enchanting panoramic views of the untouched South Coast. Butler Elite and 24-hour room service included. Room View: Beach.

    Unavailable
    No rates available for room.
  • One Bedroom Walkout Honeymoon Beachfront Suite(1w)

    Ideally situated on the ground floors of the beautiful Italian and Dutch Villages, these alluring Love Nest Suites offer the finest in Caribbean luxury. Each chic retreat boasts a spacious bedroom where every detail has been carefully selected to provide you with the utmost in comfort including exquisite furnishings and a handcrafted mahogany four-poster king-size bed. The en-suite marble-appointed bathroom features amenities such as a double vanity, walk-in shower and whirlpool bath to enjoy a relaxing moment with the one you love. The suite's expansive living room boasts a fully-stocked bar and leads to a lush private patio with direct access to the spectacular beach. Butler Elite and 24-hour room service included. Room View: Beach.

    Unavailable
    No rates available for room.
  • Romeo & Juliet Honeymoon Beachfront Walkout Concierge(rw)

    Exclusively located on the ground floor of the Italian and Dutch villages, these spacious club level suites are well-appointed with hand-carved mahogany furniture. In addition to the king-sized four poster bed, this accommodation features a patio and en-suite marble bathroom with his and hers vanities, whirlpool bath and walk-in shower. Just steps away from the exotic white sand beach, these suites combine luxurious modern living and a classic Caribbean-style feel for the ultimate in relaxation. ROOM VIEW: Beach and Pool.

    Unavailable
    No rates available for room.
  • Grande Honeymoon Beachfront Walkout Concierge (gw)

    These tastefully decorated rooms are located on the ground floor of the Dutch and Italian Villages. These rooms boast West Indian hardwood furniture and modern bedding throughout including pillow-top four poster king sized beds. This stunning room features doors that open up to the beautiful gardens and the pristine white sand beach of Jamaica's south coast both enhanced by picture windows in the sitting area and a convenient ground floor location. Room View: Beach and/or Pool.

    Unavailable
    No rates available for room.
  • Honeymoon Beachfront Walkout Room (bw)

    Exclusively situated on the ground floor of the French Village, this spacious beachfront room was purposely designed to offer an abundance of natural light. With easy access to the beach or resort's lush gardens, these delightful rooms are characteristic of the region fusing fine Caribbean décor with rich mahogany furniture and delicate soft furnishings. Complete with its own private patio, the rooms also feature a well-appointed en-suite bathroom. Room View: Beach / Pool.

    Unavailable
    No rates available for room.

Sandals Whitehouse Amenities

  • Beach
  • Non-motorized water sports
  • Swimming pool(s)
  • Spa
  • Fitness Classes

Weddings At Sandals Whitehouse

     At Sandals, they understand that your love story is unique and special… and your wedding should be, too. That's why Sandals has replaced wedding packages with wedding planners. This makes your wedding a very personal experience and a personalized one for you. They've added all the extras to make your special day even more extraordinary.

     Tell us your dream, and we'll bring it to life.


General

5 Bars

Serving unlimited drinks, cocktails, and top-shelf liquor.

The Spa at Sandals Whitehouse

Sandals Whitehouse's Spa features European style and offers massage rooms, facial rooms, and additional rooms for body wraps and scrubs, hydrotherapy and couples massage. Relax, unwind and pamper yourself. Step into the calm haven of a Red Lane® Spa, with its rich marbles and deep red mahogany, and you can leave every care behind.
Spa treatments and services are additional

Doctor Medical Services

Wi-Fi Coverage and Internet Access

Nightly Entertainment & Themes

Land & Water Sports

Scuba Diving

Sandals offers some of the most exciting dive sites in the Caribbean. Each possesses a unique character with colorful marine life and pristine coral reefs. So take the plunge and explore the calmest, clearest waters anywhere on earth. Extra fee to become "Resort Certified."

Restaurants

Jerk Shack

  • A la Carte
  • Snack Bar

Discover Authentic Jamaican Jerk. Believed to have originated with Jamaica's Arawak Indians, jerk cookery began as a preservation method. The Maroons of Jamaica, who once sought refuge in the island's Blue Mountains, eternalized the Arawak's ancient jerk technique by spicing or seasoning the meat, wrapping it in leaves, then placing it on hot rocks over a lattice of wood. This technique evolved with the use of different spices to the cooking style that we know today as Jerk. At the Jerk Shack, chefs apply the jerk cooking style using a marinade or paste that incorporates pimento (allspice) and scotch bonnet peppers. Dress Code: Resort Casual. Reservation: Not Required. Non-Smoking. Lunch: 12:00pm - 6:00pm.

Neptune's Mediterranean Seafood Restaurant

  • A la Carte

Mediterranean seafood restaurant-and after dining here, you just might believe the old tale rings true. For years, the chefs of Neptunes have made it their mission to provide the most authentic reflection of Mediterranean heritage through robust menu offerings and a sundry setting. From the splendor of the rustic, open-air restaurant design, to the beauty of the turquoise sea, guests are offered a true, coastal Mediterranean experience directly on the beach, against the backdrop of the beautiful Jamaican Riviera. Dress Code: Resort Casual. Reservation: Not Required. Late Night Snacks: 10:00 p.m. - 5:30 a.m. Lunch: 12 noon - 3:00 p.m.. Dinner: 6:00 p.m. - 9:30 p.m.

Bluefield's Beach Club

  • A la Carte

With mesmerizing water views and a tantalizing menu of authentic Jamaican favorites, all your senses will be overcome with joy at Blue field's Beach Club. This delicious beach club is set in the magnifique French Village, adding a certain joie de vivre to your surroundings. Of course, the cuisine is purely Jamaican, which will make your palate celebrate in the spirit of the island. Lunch is served beachside, bringing a sense of utter relaxation to every dish. As the sun sets over the sea, the ambience shifts to pure romance, where the stars, candles, and tiki torches light the night, and the waves softly lapping against the shoreline provide the perfect soundtrack.. Dress Code: Resort Casual. Reservation: Not Required. Lunch: 11:00am -4:00pm (a la carte). Dinner: 6:00pm - 9:30pm. Closed: Tuesdays.

The Bayside

  • A la Carte
  • Buffet

The Bayside Restaurant represents the culinary diversity of an equally diverse locale. With flavorsome Caribbean cuisine, guests from near and far can enjoy Bayside by day for buffet-style breakfast and lunch; and bask in its enchanting essence with dining by night for an exquisite a la carte dinner.The character of Bayside's terrace setting overlooking the pier and Caribbean Sea is charming. Watch the sailboats pass by, indulge in a candlelit dinner, or view the fiery sunset while the cool, sea breeze washes over you. Dress Code: Resort Casual. Reservation: Not Required. Non-Smoking. Breakfast: 7:30am - 10:30am (buffet). Lunch: 12:30pm - 2:30pm (buffet). Dinner: 6:00pm - 9:30pm (a la carte).

Eleanor's

  • A la Carte

Representing the best in the rich, flavorful fare that the Caribbean is known for, guests also come to Eleanors to relax and enjoy the beauty of the ocean vistas. However, the best of Eleanors is found in the unique dishes and culinary touches the chefs employ here. Eleanors is named after 18th century Scottish noblewoman, Lady Eleanor MacDougal, who sailed to the Caribbean in search of a new life after a fall from grace in her homeland. Eleanor first landed in Antigua and slowly made her way through the Caribbean islands, picking up work as a cook and seamstress as she moved from place to place. Along the way, she wrote down the recipes she learned from local cooks in her journal. Eventually, she made her way to Jamaica, where she caught the eye of a local sugar cane plantation owner who courted and eventually married her. Dress Code: Resort Evening Attire Reservation: Not Required. Non-Smoking. Breakfast: 8:00 a.m. - 11:00 a.m. (a la carte breakfast) Dinner: 6:00 p.m. - 9:30 p.m. Closed: Mondays for Beach Party.

Cafe de Paris

  • Coffee Shop
  • A la Carte

Discover a Little Bit of Paris in the Caribbean. The heart of the Jamaica's South Coast has always been known for the best beaches and friendliest people. Now, Café de Paris is helping to make it known for fine, Parisian treats. When the café concept was first introduced in Paris in the 17th century, people fell in love with the neighborhood feel of the café, which over the years became a place to relax. The same semblance is found at Café de Paris, the social pulse of Whitehouse, Jamaica. There's a square-lined walkway along a bustling promenade made to resemble the streets of Paris. Flowers, bright colors, and lovely patio furniture with umbrellas adorn the outside of the café. But the chic décor and romantic ambiance aren't the only things to savor at this superb café. Dress Code: Resort Casual. Reservation: Not Required. Hours: 5:30am-11:00pm.

Giuseppe's

  • A la Carte

With inviting indoor and outdoor seating, this cozy Italian restaurant brims with genuine Tuscan charm. Dine amid the candlelit ambiance of its outdoor terrace or step inside for a taste of warm, old country allure. Here, you'll find the joys of Italy in the Tuscany-style antipasti bar featuring unique appetizers. From pizza and pasta, to tempting desserts, the food at Giuseppe's is the main attraction. Indulge in pizza made your way and delicious pasta creations like braised lamb ragout served with penne pasta and fresh zucchini, tomato, and shrimp tossed with linguine pasta. Dress Code: Resort Casual. Reservation: Not Required. Non-Smoking. Lunch: Pizza on the Piazza 11:00 a.m. - 5:00 p.m.. Dinner: 6:00 p.m. - 10:00 p.m..

Jasmin's

  • A la Carte
  • Asian

Taking its name from the fragrant flower used in perfumery and tea, Jasmines showcases the colorful flavors of the Orient. It's said that exotic foods are for lovers, and after a romantic dining experience at Jasmines, it will be easy to see why. From the vaulted ceilings to the beautifully textured walls, Jasmines' Asian-inspired décor features a sensual ambiance and intimate dining space perfect for two people in love. Dark mahogany accents, bamboo-style chairs; hardwood flooring, and fiery red walls put the finishing touches to the provocative venue. But the main draw for most guests is the tantalizing fare. Dress Code: Resort Casual Reservation: Not Required. Dinner: 6:00 p.m. - 10:00 p.m. Closed: Mondays for Beach Party.

Bars

Up To 12 Bars

  • Swim-up pool bar
  • Bar

We have designed the bars exactly where they should be - right on the beach and directly over the ocean - to give you a truly authentic island experience. We've even created bars inside our beachfront pools. White-sand beaches and caribbean rum concoctions are the inspiration for high-spirited gatherings, so take a seat and let the party begin. At Sandals you enjoy 24-hour drink availability! Bars open at 10am and close at 3am. In-room bars are stocked daily, providing top shelf availability any time of the day or night. As many as 12 bars in each Resort

Good to Know

Dress Code

Casual wear such as shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect day-wear fashion at Sandals. At night we become "casually elegant." Proper attire is required at dinner seatings. Elegant dress shorts are permitted in some restaurants.

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Hotel Reviews

4.5
Sandals Whitehouse Trip Advisor Rating
(13437 Reviews)
Excellent - 9,487
Sandals Whitehouse Excellent Reviews
Good - 2,424
Sandals Whitehouse Good Reviews
Average - 953
Sandals Whitehouse Average Reviews
Poor - 339
Sandals Whitehouse Poor Reviews
Terrible - 234
Sandals Whitehouse Terrible Reviews
Location - 4.0
Sandals Whitehouse Location Rating
Rooms - 4.0
Sandals Whitehouse Room Rating
Value - 4.0
Sandals Whitehouse Value Rating
Cleanliness - 4.0
Sandals Whitehouse Cleanliness Rating
Service - 4.0
Sandals Whitehouse Service Rating
Sleep Quality - 4.0
Sandals Whitehouse Sleep Quality Rating

Recent Reviews

billmQ3484HW wrote a review October 2025
Sandals Whitehouse Review Rating

OUTSTANDING SANDALS SOUTH COAST VACATION

We spent an amazing week in an over the water bungalow in September (2025). This was our second time at South Coast and we have already booked another trip back. We wanted to say a big thank you to our butlers - Leon, Jody and our main man Ernie. They provided an outstanding memorable experience for us and took care of our every need. Ernie stepped up big time as unfortunately Leon, while trying to push though, was not feeling himself - Leon, we hope you have recovered and are feeling better. Jody was able to step in and help Ernie over a few days and did a wonderful job. Ernie - from the moment you greeted us, until you waved us goodbye, you were fantastic and went the extra mile for us so many times. We thoroughly enjoyed getting to know you and were appreciative of the time you spend with us talking about the island and your country. There were many others who made the trip wonderful as one would expect at Sandals, but one last shout out goes to bartender Steve at the French swim-up bar - he was over the top friendly, made amazing drinks which were always accompanied with a huge smile.
Date of Stay: September 2025

happygilmore46325 wrote a review October 2025
Bellevue, Nebraska
Sandals Whitehouse Review Rating

Aqua Fit Class with Kevon!

Kevin taught an awesome Aqua fitness class! Very energetic instructor, fun class, perfect for staying flexible and burning a few calories before hitting the swim up bar!!
Date of Stay: September 2025

Ambassador780425 wrote a review October 2025
Sandals Whitehouse Review Rating

Best vacation!

Love this resort! The Staff really make this an enjoyable, wonderful vacation. The grounds are beautifully kept and we have booked to come again next year, which will be our 3rd stay here. Our butlers, Davion and Lavardo, made our stay easy, fun and relaxing. My husband's dive instructor, Byron Gordon, was amazing and he can't wait to dive again next year! We enjoyed every restaurant and the beach servers keep the drinks coming. The bartenders are entertaining and talented.
Unfortunately, my husband had to use the medical facility onsite and Nurse Henry was professional and caring.
Overall, this has become our favorite Sandals location.
Date of Stay: September 2025

Guide175267 wrote a review October 2025
London, England
Sandals Whitehouse Review Rating

Beautiful resort, mostly wheelchair accessible

Visited with my wife who uses a powered wheelchair, but can manage short distances with a couple of sticks. This review is mainly about accessibility.

Two of the bars are not wheelchair accessible.
- Latitudes bar, 8 steps up to the bar. The closest you can get is the seating on the pier.
- Casa Blanca martini bar, 2 flights of stairs up to the bar.

All of the restaurants are fine, with plenty of space between the tables. We were always able to get a table with an easy route in for the chair.

There are boardwalks onto the beach which allow you to get right up to the sand on a normal chair (they do have a beach chair, didn't try it). We enjoyed morning coffee "on the beach" opposite Bayside.

There are no disabled toilets. All of the toilets in the public areas are large enough to get a chair in, but heavy doors and tight turns present a challenge. My wife went in on her sticks. Support rails in the cubicles were behind the toilet only, so not of much use.

Whilst you can get everywhere (other than the 2 bars above) via ramps you may have to hunt around for a route, particularly around the main pool/restaurant area.

The main pool has step-free access on one side (the right as you face the beach).

The lift in the Silver Sun building (Italian village) was fast and comfortably large, but only 1 of the 2 was in service.

We did also have an unfortunate issue with our room. Despite having quite clearly requested an accessible room, and that being shown on our booking, we were checked in to a different room type on arrival which had a shower over the bath. Due to a late check in (after 10pm) we couldn't do anything about this until the next day. Chloe-Ann at Club Sandals was great and got us a room with a beautiful view and step in shower but only after another night in the original one. That's two nights without a shower for my wife (just as well she loved the resort...).

Also worth mentioning is the transfer. The roads from Montego Bay to South Coast are still narrow, windy and horrifically potholed for a large part of the journey. Even travelling quite late (after 8pm on arrival, 5.45pm on departure) traffic was very heavy, with big jams around the worst bits where cars have to drive on the other side of the road to avoid craters. Journey time was over 1h45mins each way. Sandals arranged an adapted minibus (tail lift for the chair) for the arrival transfer. Although the driver worked very hard this was a rough ride for my wife when it inevitably hit a couple of potholes in the dark. On the way back we had a normal vehicle due to some problem with the transfer arrangements. This was a smoother ride but still terrifying due to the local standard of driving, how we didn't witness a disaster is a small miracle. You have been warned...

Montego Bay airport was fine. Quite modern, but most things were closed when we passed through (last flight of the day both ways).

Other than that, the resort is beautiful. It was very clean, if a little worn in places. We loved the views along the beach, sunsets in particular. There's lots of wildlife to see (cats too if you like them). The staff are brilliant and the food was great (only criticism is that the steak, other than the Chateaubriand, tended to be gristly).

Tips
- Rooms on the upper floors have fantastic views, well worth the climb
- Don't dismiss the "fast food" trucks, the food is much classier than it sounds
- The lunch time pizza is worth dining in for, don't insult it with a cardboard box...

We had a good week at South Coast. If it hadn't been for the problem with the room and being denied the two bars this could have been a 5 star review.
Date of Stay: September 2025

C10AZmaryd wrote a review October 2025
Maryville, Tennessee
Sandals Whitehouse Review Rating

We keep coming back - for good reason!!

This was our 4th stay at SSC and it won't be our last. The setting, the rooms, the food and the SERVICE are all exceptional!

We always do butler level, and have never been disappointed. This trip coincided with our 37th anniversary. The whole week long, our butlers Joy and Kamar were absolutely wonderful! On the actual day of our anniversary, Joy went WAY above and beyond! Special decorations at our beach spot, an incredible surprise lunch, and what she did for the room was glorious! We also had some time to sit and really get to know each other, and found so much connection. Kamar was also always attentive and eager to make our stay special! I would request them both again!

The drive from Montego Bay airport to the resort is long and rough, but be patient!A new bypass is under construction and it will make the trip easier. For now, I am highly recommend a private car for the trip.

South Coast has had many updates and they continue to do a lot to make the resort a true luxury experience.

Speaking of luxury, make sure to visit the spa and ask for Cardella! She is the best massage therapist I've ever been to!
Date of Stay: September 2025

B8372BSjenc wrote a review October 2025
Sandals Whitehouse Review Rating

Emerald Member Disappointed

I am an emerald member of Sandals. I have stayed over 70 nights and vacation exclusively with Sandals. I canceled a South Coast trip and asked if it could be reinstated at the same price point that I initially paid. Although their policy is 72 hours to reinstate a trip, I asked to reinstate six days later. I completely understand policy and know that this is a business and they want to make their money. Due to my loyalty, I thought that they would make one time exception. Joy, the manager of loyalty denied the exception. she did allow me to reinstate my trip and give me the 11% off since I booked on property but would not allow me to get the 777 deal that I initially paid for. To reinstate my trip it would have cost me over $1000. I thought that since I’ve been loyal from the very beginning that they would make a one time exception. I know they have made a one time exception. I have spoken to other guests while on trips and they have also received one time exceptions due to their loyalty with Sandals.. I explained when I canceled the trip that I was going through a divorce. When I called back to reinstate the trip, I also explained that yes it had something to do with going through a divorce, but it was also due to losing someone in my family, which caused a tremendous amount of stress for me and my husband in addition to me having major surgery. I was questioned by the representative as to why I didn’t explain all that when I initially canceled. I didn’t think that I should have to explain all my issues at the time of the call because
I was really upset and going through so much at one time.. So I guess Joy didn’t believe me and they thought I was lying to them about the reason for canceling. Sandals policy to reinstate a trip is three days. I called back on the sixth day because I was in the hospital and I wasn’t able to call sooner due to having surgery. I know this is a sob story and you’ll probably say it’s your fault. I take accountability for this. I completely understand that it is my fault for canceling, but the idea is that I am a loyalty member of Sandals. I’ve invested over 55,000 in trips with them and have other trips currently scheduled in the future. Sandals as a whole talk about loyalty and appreciation for their guests that are exclusive to Sandals. Sandals remark about this at their loyalty dinners every time we go. I guess I just expect it more and thought that they would make a one time exception, since others have been granted that in the past. I wanted to share my experience on trip adviser because I just wanted other people to understand that if you are a loyal member of Sandals and you do have a setback, just make sure that you follow the rules because they will not make exceptions for you. I know now moving forward that I probably will reach outside the brand to experience other all inclusive’s since now I know that loyalty doesn’t really mean that much to Sandals. Sometimes life happens and you have to be accountable for your actions. I’m very disappointed in Joy. She really set the tone for what sandal stands for as far as loyalty goes.
Date of Stay: October 2025

georgekJ540XS wrote a review October 2025
Sandals Whitehouse Review Rating

Great time at Sandals South Coast.

Our recent trip to Sandals South Coast was made memorable by the friendly staff, great food, amazing entertainment and beautiful resort. It's a 90 minute trip from MBJ (Sangster International Airport) but once there, you are greeted with a cold towel and champagne. The beach and grounds are very well maintained. Make sure to check out "The Jerk Shack", Schooners, Eleanors and the delicious breakfast buffet at Bayside. The entertainment is top notch and don't miss Karoke. Several staff members made our trip very special: Alicia (Hotel Manager), Entertainment Staff: Khaj, Francois, Kayan, Restaurant Staff: Kevin (Bayside Omelet Station), Richard (Schooners and Neptunes).
Date of Stay: October 2025

margof360 wrote a review October 2025
Sandals Whitehouse Review Rating

I had a great time and I want to go back!

I had a great time and I want to go back but will keep it real!

While the entertainment at this location was satisfactory, my comparative experience with entertainment at Ochi in 2024, was better. My dining experience varied. The candlelight dinner, for which I paid an additional fee, was excellent; however, I believe the same level of attention should be extended to all meals. During my stay, I encountered several instances of overcooked seafood, including three lobsters and fish that were notably overdone. Conversely, my husband enjoyed well-prepared salmon and two exceptional steaks. Overall, the quality appeared inconsistent and seemed to depend on the specific restaurant selected.

The air conditioner in my room was not functioning properly and required repairs. I also learned from other guests that they experienced similar issues.
Guests have paid premium rates and are entitled to a comfortable experience free of inconvenience. Regular updates should be made to ensure guest satisfaction.

I thoroughly enjoyed the bicycles. I just wish there were more of them. The water sports available were awesome.

Overall, my stay was VERY enjoyable. The staff provided exceptional service which greatly contributed to the quality of my stay, particularly my butlers, Recardo and Clive. They truly Leveled up my vacation experience. Jovan who worked in Bayside's smiling face and joyful spirit was always a great start to my day. Tenelle provided prompt, courteous, and efficient assistance in arranging my booking for another trip next year without being pushy, and Kerome from guest services ensured that all my needs were met and I had a smile on my face before my departure.

Just go!!!! I think you'll love it.
Value - 4
Sandals Whitehouse Review Value Rating
Rooms - 4
Sandals Whitehouse Review Room Rating
Location - 5
Sandals Whitehouse Review Location Rating
Cleanliness - 5
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 4
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: September 2025

TakeMeToTheBeach2728 wrote a review October 2025
Janesville, Wisconsin
Sandals Whitehouse Review Rating

AMAZING!!! We can't wait to return!

We had the most amazing week at Sandals South Coast Sept. 13-20. We were there for our 25th wedding anniversary and stayed in a Rondoval. The room was amazing and our butler Kevin was absolutely fantastic. The resort is beautiful and spacious and never felt crowded. We spent equal time at the beach and pools and both were fantastic. We enjoyed room service for breakfast most days and it was delicious. We enjoyed it so much that we made reservations to return to the same resort in two years!
Value - 4
Sandals Whitehouse Review Value Rating
Rooms - 5
Sandals Whitehouse Review Room Rating
Location - 4
Sandals Whitehouse Review Location Rating
Cleanliness - 5
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 5
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: September 2025

ShawnOneLove wrote a review October 2025
Sandals Whitehouse Review Rating

Come here to heal, celebrate and just be loved.

If your looking for peace, love and healing this is the place, we’ve noticed over the years of coming here compared to other resorts the level of love and compassion at South Coast, we’ve met a multitude of different people from around the world that are healing from surgeries, personal loss and sheer exhaustion. It’s like the staff have a six sense for who’s hurting and provide an elevated level of care second to none, combined with the outstanding gardens and natural beauty of the ocean you can’t help but feel completely surrounded by romance and love.

Because we do come to SSC allot we have the privilege of getting to know the wonderful staff and management, the staff here literally bend over backwards to make sure your trip is perfect, they will continually check on you, ask for feedback and deliver on perfection, this starts from the top with the GM Mr. Heron and hotel manager Ms Mullings as they lead by example, you will continually see them walking the grounds, talking with guests, picking up any litter all the while managing at least two work phones and interacting with their staff in passing making sure they themselves (staff) are good.

My husband has mobility issues and a long list of food allergies, at any time he can have help moving around, rides or a helping hand. The chefs are also fantastic with facilitating delicious, safe, healthy food, chef Justin would call us almost everyday to check on our meals sometimes himself, making special meals for my husband combined with pastry chef Alicia creating amazing, safe comfort foods.

We did have two amazing butlers for a portion of this trip, Jamoy and Shamar were just the sweetest, most professional butlers who would anticipate our needs before us even, they would make us giggle, bring us treats and utterly spoil us.
We would have breakfast brought to us each day, Barry from in room dining would always show up with a smile and a hug, our housekeeping ladies were always smiling (Kedejah and Celindia, Jody) making sure we had tons of coffee and tea.

Even staff that didn’t officially have anything to do with us (Aldane bar supervisor, Ms Chin, Hensley at Latitudes, Tavia food server, Naldon training to be junior concierge) to name only a few would stop and just talk with us, make us smile, spend a moment with us and then continue with their day. These simple interactions would make us feel not only welcome but at home, the staff show a grace and level of compassion second to none, this is demonstrated from the management level which gives all staff the skills to deal with every situation that may arise the guests create.

Of course the resort has everything you would need to keep busy, fantastic gym with new equipment, 12 pickleball courts, tennis, free water sports etc there are tons of quiet spots to read, enjoy nature whatever your into they have.

We wholeheartedly recommend this property not only for the beauty but mainly the staff, you will not be disappointed.
Value - 5
Sandals Whitehouse Review Value Rating
Rooms - 5
Sandals Whitehouse Review Room Rating
Location - 5
Sandals Whitehouse Review Location Rating
Cleanliness - 5
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 5
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: September 2025

wendyj736 wrote a review October 2025
Sandals Whitehouse Review Rating

A big disappointment

Was so disappointed and felt really left down, by our Sandals experience. Our room wasn’t cleaned on numerous occasions and our fridge and red wine wasn’t re-stocked for over 7 days until I found out it was part of our package and I went to reception to ask, the fridge was then filled straight away, but 2 days later we were out of beer and coke and again it was not refilled
Was so desperate for a quiet, relaxing holiday, but we had to be up and by the pool, by 7.30 to get a sun bed, as the butlers were there early reserving beds for their guests, and quite often some of these beds were not used all day There were plenty of beds on the beach, but there was no beach bar or bar service on the beach, unless you are lucky enough to have the butler service
There were a group of people thought it would be good fun to take over most of the pool and throw a small, hard bouncy ball. The ball hit myself and a couple of other people, when we complained to the bar staff, nothing was done about it, The same happened the next day and it was only when the ball caught my head and my husband lost his temper, that they did eventually stop
The grounds, restaurants and majority of the staff were all first class
We saved for 18 months and expected this to be our holiday of a lifetime but we have stayed in far cheaper hotels and had much better service.
Value - 3
Sandals Whitehouse Review Value Rating
Rooms - 3
Sandals Whitehouse Review Room Rating
Location - 4
Sandals Whitehouse Review Location Rating
Cleanliness - 3
Sandals Whitehouse Review Cleanliness Rating
Service - 3
Sandals Whitehouse Review Service Rating
Sleep Quality - 4
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: September 2025

cherylhI9563UW wrote a review October 2025
Sandals Whitehouse Review Rating

Loyalty Member Forever

We really enjoyed our vacation. The entertainment was fantastic and Kayan has the voice of an angel. The food options are endless and the drinks always refreshing.
Value - 5
Sandals Whitehouse Review Value Rating
Rooms - 5
Sandals Whitehouse Review Room Rating
Location - 5
Sandals Whitehouse Review Location Rating
Cleanliness - 5
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 5
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: October 2025

S347DNjoanb wrote a review October 2025
Sandals Whitehouse Review Rating

Fun & relaxing

Our 2nd home away from home! Always get an awesome welcome from all the management and staff. We are returning guests multiple times. Love this resort, our very favorite! My husband loves the dive team. Entertainment is the best!
Date of Stay: September 2025

cherylhC4617BV wrote a review October 2025
Sandals Whitehouse Review Rating

Clive and Recardo are Amazing

Clive and Recardo our butlers were so amazing. Their attention to detail was wonderful and much appreciated.
The other support staff were so friendly and very helpful.
Date of Stay: October 2025

F6414ORjessical wrote a review October 2025
Sandals Whitehouse Review Rating

Amenities were not well maintained, including swim-up pool.

Entertainment staff and service staff on Southcoast were great however, the view our first day was of the pool cleaning equipment, even though our swim-up pool was dirty enough that we felt uncomfortable swimming in it (they were just storing the equipment there, not actually cleaning our pool). The walls were green and the bottom had a lot of debris on it. Pictures are attached. I hate complaining, but finally on the 3rd day of our trip I requested the pool get cleaned. It was, more than 24 hours later, but the “pool is closed” sign remained our entire last day of the trip. There was no point in us having booked a swim up pool because we really couldn’t use it. The day I complained, they offered to move our room when one became available the next day, but at that point we would only have had 1 day left, we didn’t want to pack up our entire room just to unpack it again for 1 day. The first day we were there, the large hot tub in the main pool of our building (Longbeach) was only 3/4 way full and was not turned on. Also, the gym facilities were closed, the cold and hot plunge in the spa were the same temperature (cold) and not maintained at all and the steam sauna on the mens side was not usable. The mattress was very hard, (seems like they are hard spring mattresses, not memory foam but the pillows were great). The satelite TV was useless (I understand it’s an Island, but really no point in the TV even being there) and the free wifi really only allowed IM’s and phone calls. You can purchase Premium Wifi but it’s not included. Overall, relaxing time and great people, but these specific elements of the resort were very disappointing for the amount of money we paid. It was double what our typical yearly Caribbean vacation costed with the very same amenities that actually work well and are well maintained. This was our first time staying at a Sandals resort. It’s hard to imagine booking with them again.
Value - 2
Sandals Whitehouse Review Value Rating
Rooms - 3
Sandals Whitehouse Review Room Rating
Location - 5
Sandals Whitehouse Review Location Rating
Cleanliness - 2
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 2
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: October 2025

AlanW1725 wrote a review October 2025
Cary, North Carolina
Sandals Whitehouse Review Rating

Best Vacation ever

This was our first visit to Sandals and it exceeded all expectations. We stayed in a Rondaval and the accommodations were first rate. Our Two Butlers LaToya and Melesia made the stay incredible. They went above and beyond to make us feel at home and handled details like dinner reservations, day trips and making sure our beach spot was ready every day. Food and drinks were outstanding as well. The only negative is we could never stay anywhere else but a Rondaval in the future. Worth every dime.
Date of Stay: October 2025

Z2500SEemilys wrote a review October 2025
Sandals Whitehouse Review Rating

The BEST HONEYMOON EXPERIENCE EVER

We had the most amazing honeymoon stay here. It was our first time in Jamaica and at a Sandals resort and it will surely not be our last!! We cannot wait to come back to Sandals SouthCoast🩵
All of the staff members at the resort were so thorough in making our stay luxurious, relaxing, stress free, and most importantly FUN!
My husband Luke and i want to give a special shoutout to our bartender and now friend, Monisha. We met Monisha at the Latitudes bar and was won over originally by her service and then was kind enough to get to know us, which made our stay feel like home. She was so sweet, and personable. We looked for her smiling face everyday this past week and it warmed our hearts to see her waving hello and checking in with us around the resort. It was honestly sad to say bye!
As well as Dickardo, he made our stay so much fun. Amazing service and the best drinks! But not only that, he took the time to chat with us during his down time and it was so nice getting to know him and laugh with him. Our brother from another mother ❤️
Shoutout to Damone, Sean, and Kenny for their amazing service and dedication to making our stay so fun and memorable!
By day 2 of our 7 nights we were walking around feeling at home!
We thank our servers, hosts, and chefs for making our dining experience out of this world!! Felt like royalty each restaurant we went to.
We booked a couples massage and Amoy and Crystal were so amazing. Our whole experience at Red Lane Spa was so relaxing and a state of Zen.
Special shoutout to our housekeepers, she was the sweetest soul and our room remained spotless, smelling fresh, our fridge stocked, and always had clean towels!
We cannot say enough about how appreciative we are for this beautiful resort to have made our stay so amazing.

BOOK SANDALS SOUTHCOAST FOR YOUR NEXT STAY!
Value - 5
Sandals Whitehouse Review Value Rating
Rooms - 5
Sandals Whitehouse Review Room Rating
Location - 5
Sandals Whitehouse Review Location Rating
Cleanliness - 5
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 5
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: October 2025

anthonygH9922OZ wrote a review October 2025
Sandals Whitehouse Review Rating

We just wanna go back to South Coast

We just love that South Coast cozy quiet Jamaica vibe, so much we had to come back in 2025. With Sandals, every trip is better than the last. From our awesome beachfront swim out suite...to world class service and all the extras. That whole team is top shelf! Ask for butlers Clive & Recardo and let that pool/beachside service team...Shawnakay, Rudane, Jaydan & Shakila keep your favorite drinks and food coming. I love you all.
Value - 5
Sandals Whitehouse Review Value Rating
Rooms - 5
Sandals Whitehouse Review Room Rating
Location - 5
Sandals Whitehouse Review Location Rating
Cleanliness - 5
Sandals Whitehouse Review Cleanliness Rating
Service - 5
Sandals Whitehouse Review Service Rating
Sleep Quality - 5
Sandals Whitehouse Review Sleep Quality Rating
Date of Stay: October 2025

474patsyk wrote a review October 2025
Manhattan, Illinois
Sandals Whitehouse Review Rating

We loved our 2nd trip to Sandals South Coast!

Our 2nd trip to South Coast was just as amazing as the first! We stayed again in the OWB because we had to have our favorite butler again, Rayon! He is our main reason for returning again besides the beautiful view from the OWB. Rayon goes above and beyond to make sure his guests receive the best! Even if you do not request anything he comes up with something and that extra care and effort are what make him stand out and make us want to return to see him again and again! We already booked our 3rd trip for next year! His personality is cheerful and fun but always professional. We miss him greatly on his days off! If it werent for him and our other friend Makare we would be off visiting other Sandals properties. We have been to Jamaica Ochi, Grenada, St Lucia, Barbados and Antigua. These 2 make vacationing fun and we can't wait to see them both again!
South Coast restaurants are ok. Jasmines, Schooners and Giuseppe's were our favorites. Wish there were a few more new options. OK. Jerk Shack is #1. We order from there every single day, twice a day! The returning guests dinner was not the best and felt drawn out. We are thankful for our Diamond achievement and gift. Entertainment in 2023 was way better than 2025. Not sure what happened. The South Coast property is beautiful. A bit slippery when pool tiles are wet, but otherwise gorgeous. The Beach Party is fun, but more seating is required so everyone can stay, see the show and enjoy the food. All employees met us with a smile. You get what you give so be kind always and enjoy your surroundings! Visit LaToya to book your return trip like us!
Date of Stay: October 2025

re11455 wrote a review October 2025
Elkridge, Maryland
Sandals Whitehouse Review Rating

Destination Wedding here last week. Butler suite with Davion &Lavarfo was fantastic. Real professionals who were great!

Davion and Lavardo butlers were outstanding . Wedding was great and even though we gad a minor hiccup, it didn’t ruin the vacation
Date of Stay: October 2025