Royalton Grenada

mandymL5311KQ wrote a review October 2025

S/0 to the entertainment

I have one word. Yuck! My room had to be changed twice as we were given a king bed for 3 guests. The food is horrible and trying to get a reservation to one of the speciality restaurants is close to impossible. THE ONLY BRIGHT SIDE to this establishment is the VIBETEAM. They made sure we had a good time everyday. They were fun,attentive,and respectful. They made less they happy experience memorable. S/0 to Shequan,Xavier, Junior, and Shalom. Also , Joshua who helped us with our bags and drove us to and from our room.

Date of Stay: October 2025

Dreamer634354 wrote a review October 2025

Great

Please get a spa and ask for Makeva!! She was the best!! So sad for it to end. Amazing experience!
Really enjoyed my stay!!

Date of Stay: October 2025

TahaneeT wrote a review October 2025
Manchester, Greater Manchester, England

Struggling to find the positives

Good location and nice hotel grounds. Grenada is a beautiful place and this resort is far from a true reflection of this lovely island.

Slow check in, no welcome drink, not even an offer of some water despite waiting 30 mins in the lobby in the heat after a long-haul flight.

I did email the hotel MULTIPLE times this year before I arrived to organise pre-check in and all my emails was ignored. As an independent travel agent, I email hotels on a weekly basis all over the world. I always receive responses / acknowledgements from everyone except the Royalton.

A handful of staff are welcoming and friendly but for the most part, miserable and unhelpful. My daughter cut her finger at the beach, it wasn't a huge deal but wanted a plaster as it wouldn't stop bleeding. I asked the watersports guys for one to which after a rummage in a small first aid bag said they didn't have any???? No offer to locate one??? Asked at reception to be told we could purchase one in the shop.

The food.
It isn't great. I would say this is the worst food I have had in the caribbean. Really disappointing. Did manage to get one reservation in the Italian and they was out of half the menu, what we did have was edible but not great.

I read reviews before coming and there was some good ones, outweighed massively by bad but I decided I would give the Royalton a chance... I wish I took note of the bad and changed hotel before we came.

Positives - the coffee shop and staff in there, and the vibe team. A lovely bunch that makes it a bit more bearable.

It is a shame as this hotel has so much potential, I stayed here back in the Rex resorts days when guests returned year upon year... back then it wasn't a 5 star nor was it trying to be, but they did get a lot right.

For me, I think for what I paid for this trip I will look at other properties next time round.

Date of Stay: October 2025

ladeanm2025 wrote a review October 2025

Spa Caroline

The director of the spa - Caroline was so professional and sweet. I had the best massage of my entire life. I would return to this hotel just for that! The spa is very well kept and maintained and the aromas are just wow. Thank you Caroline!

Date of Stay: October 2025

carolynaG1229BH wrote a review October 2025

Aqua fit with Kelson

Just had an awesome aqua fit class with Kelson. A must do if in Grenada 🇬🇩
Great music energetic instructor. Instructor ensured everyone participated and did the correct moves!!!!

Date of Stay: October 2025

MichaelJFay wrote a review October 2025
British Virgin Islands

Reasonable hotel but terrible food.

The hotel is clean and tidy, and the staff were friendly and helpful. However, the food was terrible - imagine a film with soldiers undertaking basic training lining up to have something slopped onto their plate! It was really really disappointing.

Date of Stay: October 2025

veroniquelR7737AJ wrote a review October 2025

Great spa day!!

Kemelym was a great masseuse. She had strong hands and worked all the kings out. As for her for your deep tissue, if you visit the Royalton spa in Grenada.. FYI queen service was also very good. I highly recommend the spa at Royalton Grenada.!

Date of Stay: October 2025

kellykM4216TW wrote a review October 2025

Not a 5 star, nice but lots of room for improvement.

The grounds are beautiful, the pools and beach amazing, the staff, especially the VIBE team were great, but there were a number of things that prevent me from giving a higher review.
1. The food selection is very limited in the buffet, there's a lot of room for improvement. Specialty restaurants- the Indian was the best, Italian good, and the food in the French was good but the service was lacking.
2. Room service - non-existent. Some from our group tried on day 1 and nothing was available. Our group tried another night and it took 2.5 hours and half the order missing and the rest not edible.
3. The rooms were nice however our room was not as advertised. It was supposed to be a junior suite but was just a regular room.
4. Day 6 there were no beach towels available anywhere on the resort and attempts to get some even after sending messages through the app were unsuccessful.
If you're looking for a 5 star resort you likely won't be happy with this hotel, but if a 3.5 star is what you're interested in, this may be the place for you.

Date of Stay: October 2025

O1606AUianw wrote a review October 2025
Worcestershire, England

Disappointing hotel

Very disappointed in this hotel which is certainly not up to a 5 star standard as it is advertised.
The location is beautiful as is the beach but the food really is terrible in both the buffet and specialty restaurants.

The service is extremely slow and staff seem disinterested in the main. It took one hour and 40 minutes for our main course to be served in the french restaurant one evening and portions were tiny and we aren't big eaters!!

Housekeeping is not up to standard three times we asked for bathrobes they never did arrive and in the end we gave up.

Watersports were also disappointing despite the sea appearing to be calm they displayed the red flag so the Hobbycat,canoes etc were unable to be used.

Such a shame as this hotel used to be well maintained when we visited 15 years ago and it was a Rex hotel.

Date of Stay: October 2025

SpoiledRottenAgent wrote a review October 2025
Georgetown, Halton Hills, Ontario

Great Experience Overall.

I am a travel agent so I go into hotels with a very open mind. I also talked to a lot of people about their experiences at this hotel so this review is just not my reality - it is a combination of what I heard from other people.

I also want to say that the employees here are absolutely amazing, for the most part. There are some that are very standoffish until you open up to them. But for the most part, everyone was super friendly and very gracious.

The Grenadian people are so warm and lovely. Did not have any issues with anyone, even when we went into St George's.

You need to download the Royalton App and make an account. This will help you when you are at the resort as you can order room service, spa services, fix issues in your room, make dinner reservations etc right from the app.

Airport : Is very small but super easy to get through. Long line ups on the return as they only have two windows at passport control. Be prepared to wait in the heat as it is an open air airport.

Transfer : Easy 5 minute ride.

Check in : fine. They do take a credit card deposit for incidentals. As a Canadian travelling to all inclusives, I have never had this before that I can remember as our travel plans are built differently than other countries. Not a concern, but worth noting for people who are not expecting that. It is $200USD.

Resort : well laid out. Everything is pretty easy to find. The grounds are absolutely gorgeous!!! Lots of birds in the adjacent ponds. Lots of lovely trees. Now the issue is the stairs. There are no elevators. Most rooms have at least 4 flights of stairs to climb to get to rooms. There are laneways where the golf cars can drop you off close to your rooms. And in the resort itself, there are ramps to use except for La Maison (the French Restaurant). I would definitely rethink coming here if you are using a wheelchair or have major mobility issues. It can be done, but as an agent, I would not recommend it.

Rooms : are pretty much the same across the board. I did not get to check out the Diamond Club Section, the Corner Suites or the swim up rooms but online they look basically the same. Beds are fine. I slept very well. Remember there are 3 floors to the sections and therefore 3 flights of stairs. If you need something on the bottom floor, you can request it without a guarantee. Or you can pay $70USD and use the Online Room Selector and choose your room. You can do this on the Royalton Hotel website with your last name, dates of arrival, and a booking number.

Your room bracelet is your key - do not lose it as it will cost you $150USD to replace.

We were in room 11112 and we had amazing hot water and water pressure. We also had amazing views of the mountains and St George's.

Beach : Is a gorgeous broken coral, broken shell beach. Some areas have a bit of a drop in the sand to get into the water and the water does have a lot of rocks and coral in it, so I highly recommend beach shoes. The far beach by the cliff on the right hand side seems to be the best with shallow entry. The water can be rough at times and there are a lot of red flag days - there are huge currents here - so please be aware of the those flags. The beach has bali bed rentals which you can rent on the Royalton App. The bali beds have services that you can pay for : hookahs, bottle service, lunch, snacks etc. All of that is listed in the app when you book.

Pools : not heated but they are warm most days. There is a pool on the right said of the resort on a huge rock that has great views of the ocean, beaches, and resort. Very little shade though. There are two pools on the other side of the resort - one is for regular guests and one is for Diamond Club Guests. Neither pool has a gradual entry but they do have great stairs and railings. The pool on the left side of the resort does have more shade. There are no towel cards needed.

Food : what can I say? This is where the resort falls short. For the cost of this resort, I expected much better in terms of quality and quantity. I do know the world has changed since COVID and the resorts are trying to do their best, but at these prices, they need to do a little better. My husband and I are not picky - we were fine. But after talking to a few people, we learned a few things like the lunch buffet ran out of food one day (due to a scheduled conference) and there were other times that some items were not available like fruit. And being a Caribbean island, I would expect them to have a ton of fruit. The evening buffets did not have cuts of meat like a roast, fish, turkey, pork etc and at this level of hotel, I would expect that. Very little seafood. Very little vegetables. This resort is not a great choice for vegans or even vegetarians. The food was fine, but just passable.

The a la cartes were much better, we found. La Maison had steak and a few other good menu items. We really enjoyed TAJ, the Indian Restaurant. And Grazie was pretty decent as well. There are no limits to how many reservations you can make, so I would try and eat at these restaurants as often as you can. And you can also order multiple items to eat. They also had menu items that were an upcharge - lobster, tomahawk steak, rib steak etc.

Nibbles on the beach was hit and miss. Some days it was good, and some days it was not. The fries were really good and so were the wings, consistently.

Shalom was our waitress most days and she is such a sweetheart!! Amazing asset to the resort. Everyone who works there was very gracious.

The coffee shop, Scoops and Cafe Lounge, were actually amazing. The coffee was good, the treats were good and the ice-cream was AMAZING!! Esp the nutmeg ice-cream. So delicious!!! I always had a breakfast ice-cream. They also have bottled water here. I was told that bottled water was available in your bar fridge (refilled daily) and the coffee shop only.

The Bars : we found them to be quite good. They did offer quite a selection of good brands across the board for all guests. Some different options for DC clients. I drank a lot of prosecco and beer. I did have some cranberry vodkas at the pool, did not seem to be watered down. The beer is Caribe beer and they offer Coke products. They do have Coke Zero. They do have some specialty drinks and beers for an additional charge.

The wine upgrades were outrageously priced, even for a resort. They did have wine produced in Grenada.

They did run out of draught beer (or there was an issue) so they gave us cans instead. That was fine.

The Entertainment : I don't usually do entertainment at the resorts. I enjoyed what I saw. They did have a steel drum band one night that I loved. There was a singer that came in and she was phenomenal. The fire dancers were excellent. The resort held a white party which was kind of weird - I am not sure what was going on. There was always someone DJing or playing guitar somewhere. So that was fun.

But, there is no ventilation in the area of the Lobby/Theatre Bar. NONE. We could not stand being there for any length of time. Marriott needs to add some ceiling fans to get air flowing through there so people can enjoy the entertainment.

The Diamond Club addition, from the people I talked to, did not seem to live up to the extra money paid. All of the same restaurants as regular guests, except for breakfast, where they had the use of Grazie, and that was on the other side of the resort not close to the DC section. There was a DC Lounge as well. They did have a separate pool with lots of shade and a separate beach with beach service. But the majority of the people I talked to did not see the benefit and were asking for refunds when they got home.

Things I noticed by the end of the week that didn't bother me but are worth noting. I know this is getting really picky, but when resorts say they are Luxury Resorts and Autograph Collections, they need to step up their game.
- There does not seem to be any managers or supervisors walking around talking with guests or making sure employees are actually working
-the grounds are beautiful but need to be tended to on a more regular basis.
-there are little piles of garbage in corners, under the trees, etc that need to be addressed.
-there are a few lights that are out and the bulbs need changing.
-every restaurant seemed to be out of menu items.
-there is no obvious currency exchange. It is at the front desk. Try and bring small USD or ECD bills for tipping.
-the gift shop prices are hugely inflated.

The question is always, would I go here again? Yes, if the price was right. But the management needs to drastically improve their food options and quality.

Date of Stay: October 2025

lorrainebB7627TT wrote a review October 2025

Fun activities and night life

Excellent entertainment, from aqua aerobics and the night life. You dont need to leave the hotel they have on site.
Lovely clean hotel with good vibes

Date of Stay: October 2025

tracyp82 wrote a review October 2025

Top nightlife - International show [IMG]

My hubby & I celebrated both his 50th & 53rd birthdays at Royalton Grenada. The resort is so beautiful, clean with friendly staff, we opted to do it twice.

The endless options for entertainment both day and night was a bonus for me. The nightlife was amazing, the professional performers from IMG, Fuego De Magic were so talented, they kept the audience engaged with their firedancing, vibriant outfits changes &
WOW their dancing from Caribbean rhythm to broadway "Chicago" performances was a delight. Each night performance was a different thrill equally as exciting as later. Bravo !

Date of Stay: October 2025

Vacation753654 wrote a review October 2025

Not a 5 star

I do not usually write reviews but felt that this time I would share our experience.
I felt that I would give the hotel the benefit of the doubt.
Room : Adequate and clean although the sheets did get damp towards the end of the stay.
Staff: Everyone was friendly and helpful.
Entertainment: Cheesy and overloud leading to an impact for those located near the central hub.
Outdoor seating: Lack of space especially after rain when cushions became unusuable.
Pool Area: Needs a refurbishment and sometimes a lack of towels.
The major problem with this hotel is the food:
The buffet was inadequate and the food quality poor and prepared badly. Dishes often ran out and the problem was compounded by a conference where food actually ran out. There was no seating for hotel guests as the conference delegates walked straight past the queue and took the tables. The hotel could clearly not commit to the amount of people that had paid for its' services.
One one occasion my husband was served chicken that was raw in the middle. He asked the restaurant staff to inform the kitchen
We have had stomach problems since the day of our departure.
Overall we enjoyed the island but the hotel is not 5 star luxury as it is advertised.
It needs significant investment to attain this standard and we feel that we were misled by this. I will be writing to our travel provider and Royalton hotels as I feel strongly about this.

Date of Stay: October 2025

SophieLily21 wrote a review October 2025
Oxfordshire, England

Nice holiday but the hotel needs improvement

We were allocated a room on the third floor with no lift. We had an infant and a push chair to carry up two flights of stairs multiple times a day. We did ask for a lower room floor but we were told it would not be available until the next day. We made the decision to stay in the room as we had a tired 9 month old to put to bed, make bottles for and unpack.
The cot provided initially was not safe. I should have taken a photo as the corner had a bolt sticking out as the wooden slats had come apart. The hotel knew about this as it had been tapped together to try and fix. We reported this straight away, the cot was removed but not replaced for 2 days after we chaced twice.

The hotel is not pushchair or wheelchair/reduced mobility friendly. There are ramps but most are not complete or you have steps to go down also. Specifically around the quiet pool near the Italian restaurant, you have a steep ramp up to the top but then there at steps to get to the pool and restaurant.

Most of the food and drinks were unavailable during our stay. This was blamed on heavy rain and a missed delivery which I understand can happen. But in a rainy location extra planning should be considered. The French restaurant was awful, particularly for serving sizes. Not even a full scallop for a starter, it was quarter.

There seems to be a definite lack of management. The staff are friendly and work hard but you get a sense they aren't supported by upper management.
No milk or spoon for tea/coffee provided in the rooms.
Usb sockets didn't work in our room and Lamp shades poor condition.
Excessive use of plastic for water bottles. To be more sustainable bigger bottles should be provided. We were given 250ml bottled which we went through about 10 a day.

The swim up bar in main pool wasnt open eventhough it was advertised on the website when we booked. The hotel was full so not sure when they would decide to open it.

We noticed a lack of labels in the main buffet restaurant advising what the food item is. I would suggest providing details about allergens also.

The majority of restaurants had broken high chairs without safety straps.

The island is wonderful! We went to St George's on the shuttle bus organised by the Nexus team in the hotel. This was a nice amount of time to explore the local area. The local people are so friendly and welcoming.
We also used the shuttle service to go to grand anse beach, this beach is beautiful.
We had a full day private tour of the island and got to see so many amazing sights. This day was organised by the gentleman on the beach at the hotel. He offered us a tailored tour and he stopped at local business for food and provided a fantastic service.

The grounds of the hotel are very clean, and well maintained. There are a few ares that need some tlc. The scenery is beautiful, and the beach is spectacular.

Overall we had an OK holiday. The staff members I'd like to thank are Tiffany in the coffee shop, Chelsea & Kenisha J in the main buffet. They spent alot of time serving us and went the extra mile with our baby Freya. They made our holiday memorable.

Date of Stay: October 2025

WelshSuzieQ wrote a review October 2025
Mudford, Yeovil, Somerset, England

Return Visit.

We’ve just arrived back from two weeks at the Royalton feeling like we’ve had a holiday, chilled and relaxed. We came for the same two weeks last year and enjoyed it so much we decided to return. Friends have asked would we recommend the hotel and to be honest although we had a lovely time we have to say no. Too many niggles stop us from recommending.
The staff are absolutely brilliant. With the exception of a couple we found everyone to be super friendly, cheerful and helpful. That was one of the reasons we came back. It was lovely to meet up with staff from last year and lovely to see that some have been promoted. Well done!
CHECK IN was efficient and I do like the key/wristbands as you always have them with you. We were served a welcome rum punch which hit the spot after our long haul flight. We were taken to our room by buggy and the young lad carried both our cases up to the third floor. There are no lifts in this resort so if you suffer from mobility issues you would need to request a ground floor room. All public areas have ramps. Last year we had booked a delux sea view room which did involve a lot of stairs. Not an issue for us and you are able to request a buggy if needed.
ROOMS. This year we had a delux sea front room which meant we were right on the beach. Bliss! The rooms are more than adequate, clean and with a stocked mini bar. We had issues on a couple of occasions where no clean towels had been left. A quick phone call and the towels were delivered but not ideal when waiting to shower before meeting friends for supper.
Thank you KiKi for looking after us. It was much appreciated.
FOOD. This can be a little hit and miss. We would eat in the buffet for breakfast and sometimes for lunch. You could always find something you liked but the choice is fairly limited compared to many other hotels in the Caribbean. It was lovely to see Kenisha and Davidson again. Service with a smile always. Thank you also to Chelsea and all the other girls.
Coffee shop is good. Good service and lovely icecream.
Nibbles on the beach. We ate there some lunches had really enjoyed Madonna and Devon’s company. Thank you. Food there is light; wings and things, but just right when you wish to just leave the beach with your wrap on.
Italian. We ate here three times. Enjoyed what we had but the same as last year, many things were missing off the menu.
Nezie and the team looked after us well.
Ma Maison. Ate here four times and enjoyed all bar one of the meals. Jenelle runs a tight ship and is always smiling. Vorlan is also very helpful and cheerful.
Taj. My favourite. Once again issues with supply but we enjoyed everything we had there. Meals are not big so we would have two main meat dishes and a main vegetable dish between us.
We personally never had an issue booking restaurants every night.
RESTAURANT MANAGER, Afiya, what can I say, love this girl. She is so calm and dedicated. A real asset. She was definitely one of the reasons we returned and she was one of the first we ran into this holiday👏👏👏
NOTE It’s the same issues that all the restaurants have and that is availability of supplies. It is a small island and there are times when you have to use what you have. We appreciate this. I also realise that Royalton promote the brand so people have the same experience at each of there resorts but each island is different, thank goodness, and should be celebrated as such. Eggplant and avocados are not freely available here in Grenada so although on the Royalton menu these dishes are nearly always not available. Guests then remember each restaurant for what they couldn’t have!!! What a shame.
EXECUTIVE CHEF Roberto. What a passionate and caring individual. I only wish I could have trailed behind him in the kitchen picking up tips. He was always around asking if everything was good and it was lovely to talk to someone with such a passion for his work. I hear Roberto was heading to Royalton Negril. Well that’s Negril’s gain and Grenada’s loss.
BARS Martini mix, great drinks and service. Thank you Omah, Curdel and Franklyn.
Team ‘Shakira’ at the small pool bar, thank you. We had some fun there. It was these two bars that we mainly used as we chose to use the small beach area which we prefer.
Lovely to speak to Delon again this year.great to see that you are getting on so well.
We enjoyed the varied entertainment. Shame the violinist was only on the night we arrived and we were so tired we had to retire after supper. Last year we loved listening to him in the Martini bar.
So if you’ve hung in and read all the review you can see that yes we had a lovely holiday again but because of the little niggles we feel we cannot wholly recommend it. We explain to people why and then they can make their own minds up. It wouldn’t take a lot to make this good hotel a great one. You’re on a beautiful beach front with beautiful surroundings and gardens that are kept immaculate and fabulous staff ! Please sort out the niggles so we can wholly recommend you. Hopefully see you again in the not too distant future.
Thank you!

Date of Stay: October 2025

490meaghans wrote a review October 2025

Fitness

Was a wonderful fitness instructors both Roneisha and Lindo were super exciting and brought fun to workout sessions especially water aerobics and the fitness obstacle course!

Date of Stay: October 2025

angiemV9144SW wrote a review November 2025

Serenity

My first trip to the beautiful turquoise waters of the Caribbean! The Royalton was clean, peaceful and complete serenity. The employees were great. They were friendly, helpful and a few were very involved with the guests. They would get in the water with you, sit and talk, laugh with you. The only thing that was not great was the food. Breakfast buffet was good and we found a little place there called Nibbles with a very small menu that was good. Would go back.

Date of Stay: October 2025

alayat2016 wrote a review November 2025

Lindo - Personal Trainer is a 5/5

During my trip, I had the pleasure of doing a one-on-one stretch session and a personal boot camp with Lindo, and it was absolutely amazing. He’s not only professional and skilled, but also incredibly attentive and encouraging. I came in with back tightness, and by the end of our session, I felt completely renewed—looser, lighter, and pain-free.

Lindo really understands body alignment and mobility, and he customized every movement to target my needs while still giving me a great workout. His energy and expertise made the experience both challenging and enjoyable. If you’re visiting and want to take care of your body while traveling, Lindo is the one to see!

Date of Stay: November 2025

Mummywendy69 wrote a review November 2025

Not a 5* hotel, which is a shame.

Whilst this hotel is in the most stunning location, with well kept gardens and a nature reserve unfortunately, the service is not in keeping with a 5* hotel.
The staff are fantastic, however, there is a lack of monitoring the standards and quality of the rooms, bars and restaurants.
No one seems bothered! Oh, half the menu is missing tonight, we have white wine but its not chilled. No mixers today so we can't make your cocktail. No salt in the beach restaurant - sorry. Very limited food choice in buffet.
A broken cot in a third floor bedroom (no lift), was not replaced for 2 days.
Rusty lampshades seem to be accepted as the room decor.
The hotel was forever calling you for a survey or asking for feedback on the app. Yet, the response was automated and nothing changed.
Such a shame as the resort was very clean and the staff worked hard to make your stay enjoyable.
Not a 5* hotel.

Date of Stay: October 2025

Adventure24015549479 wrote a review November 2025

Credit to the all the staff

My wife and I stayed at the resort from October 26 to November 2nd and elected a swim out room in the Diamond Club. This hotel is a short drive from the airport (think walking distance)
I'll begin by saying that the resort and the grounds are incredle. Hats off to the entore gardening and landscping team that keeps it that way. As a general rule, we felt that the staff did a great job acknowling and responding to us all week. To offer a small detail, the landscaping staff would stop their trimmers and mowers as we walked by, even though they were several feet away from us.

Things to know
- The best swimming beach is behind Grazie
- The walk could be long and very hilly, but worth it
- The evning shows were mediocre
- Vibe and Fit teams were great (gym was spotless)
- The Indian, French and Italian restaurants all serve good food. Was it the same quality as what you'd get in New Delhi, Paris or Rome, no. Was it good considering we were on the beautiful island of Grenada, absolutely

Hats off to a few remarkable individuals
- Lee Vaughn and Nicolette offering attentive butler service
- The DC pool bar staff, Rockey, Zelid and Franklyn
- Madonna and Devon for their warm welcome and great service at breakfast
- Sherrick at Taj
- Hostess Nezie for her warm and welcoming smile at the restaurants
- And last but certainly not least, Curdel who always preapared me his signature rum cocktail

Thanks to all and hope to see you soon

Date of Stay: October 2025